Jobs list of Industrial & Field Service Engineer
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NEWJob number: JN -032025-186117 Posted: 2025-12-05
Semiconductor Equipment Field Support Manager
半導体製造装置や計測機器を提供するグローバル企業8 - 12 million yen Kanagawa Industrial Field Service Engineer
- Company overview
- Our client engages in the sales, maintenance, application, and development of inspection and measurement equipment, software, and systems used in manufacturing processes.
- Responsibilities
- \間もなく日本で30年!/半導体産業およびその関連業界のプロセス制御分野をリードする存在として、アメリカ発の外資系メーカーに、次のキャリアを見出してみませんか?
≫≫ここに注目≪≪・半導体が伸びる→“半導体検査装置”の存在が不可欠!(シェア率50%と言われるほどの強い製品あり!)・開発へのこだわりあり(売上の10%以上を開発にコンスタントに充てるなど、革新的な技術開発に余念がありません!)・各種経済誌ランキングでも注目の企業(2024 Fortune500/2024 TIME World Best Companyにもノミネート!)・海外出張あり/US本社との会議参加あり(市場価値を高める経験へと繋がります!)・3チーム程度/10名~15名程度)を担当予定(マネージャー経験が重要です!)
≫≫フィールドサポートマネージャーの役割≪≪・顧客への販売後のサービスおよびサポートの提供に関して戦略的なリーダーシップと方向性を提供・サービスおよび顧客サポートの運営のすべての面を指導・運用プロセス、エスカレーション手順を分析し、サービス提供の改善および顧客への付加価値を見つけるためのトレーニングニーズ評価を実施・顧客と製造、販売、フィールドサービス、注文処理、会計の間を連絡し、ステータス、生産、納品、請求に関する問い合わせを解決・機能の効率的な運営を確保するための、スタッフの選定、育成、および評価
\Almost 30 years in Japan!/As a leader in the field of process control in the semiconductor industry and its related sectors, why not find your next career with an American multinational manufacturer?
≫≫Highlights≪≪・Growing semiconductor industry → "Semiconductor inspection equipment" is indispensable! (Our products have a strong market share, said to be around 50%!)・Commitment to development (We consistently allocate over 10% of our revenue to development, continuously innovating our technology!)・Recognized in various economic magazine rankings (Nominated for 2024 Fortune500 / 2024 TIME World Best Company!)・Opportunities for overseas business trips / participation in meetings with US headquarters (Experiences that enhance market value!)・Responsible for about 3 teams (with about 10 to 15 members each) (Managerial experience is crucial!)
≫≫Role of Field Support Manager≪≪・Provide strategic leadership and direction for the delivery of post-sales services and support to customers・Oversee all aspects of service and customer support operations・Analyze operational processes and escalation procedures, and conduct training needs assessments to find opportunities for service delivery improvements and added value for customers・Liaison between customers and manufacturing, sales, field service, order processing, and accounting to resolve inquiries regarding status, production, delivery, and billing・Select, develop, and evaluate personnel to ensure efficient operation of the function――――――――――
Misato Aiba
Industrial & Life Science -
NEWJob number: JN -072024-145785 Posted: 2025-12-03
Repair Engineer
Servicing of Top Tech, Good training4 - 5 million yen Tokyo Industrial Field Service Engineer
- Company overview
- Our client is a global leader in vacuum valve technology, renowned for its cutting-edge solutions in semiconductor, industrial, and scientific applications. Headquartered in Switzerland, the company has a significant presence in Japan, with a key branch in Yokohama.
This branch employs around 200 professionals and plays a vital role in supporting growth in the Asia-Pacific region. Worldwide, our client employs over 3,000 people and operates numerous production facilities and R&D centers across Europe, North America, and Asia. Their commitment to technology and quality positions them at the forefront of the vacuum valve industry. - Responsibilities
- Repair and related work at our Service CenterEvaluate and create repair estimate
Create FAR
Packaging after repair
Maintain Service center (work environment, tool, consumables) to enable work safely and to keep quality
Contribute CIP program
Support customer/sales/FSE/FAE, etc on demand
Other our products related work on demand
Laurent Sauvageau
Industrial & Life Science -
NEWJob number: JN -072024-144296 Posted: 2025-12-02
Field Service Engineer
Substantial housing allowance!7 - 11 million yen Saitama Industrial Field Service Engineer
- Company overview
- We specialize in providing food and beverage packaging solutions. We develop technologies and products for hygienic packaging of liquid foods, dairy products and juices. We utilize unique packaging designs and advanced manufacturing technologies to ensure the preservation of food quality and safety. We also strive to develop sustainable products by using environmentally friendly and recyclable materials. Our product lineup is diverse and meets a variety of needs from home use to commercial use. In addition, we focus on customer support, providing technical assistance and maintenance services, and are widely recognized as a reliable partner.
- Responsibilities
- As Field Service Engineer, you will:Participate in preparing customer site for installation events, assembling machines.
Participate in execution of preventive maintenance activities.
Inform relevant our staff in a timely manner about discovered Technical Issues.
Participate in the installation of relevant rebuilding/upgrade kits.
Inform relevant our Field Staff about ongoing service activities as well as of any issues affecting the customer or the quality of our service.
Act as an ambassador for us at all times, ensuring good working relationships with the customer and our colleagues and that our reputation is sustained.
Execute all work in accordance with us and Customer safety regulations and requirements. Execute all work in accordance with our standards and requirements regarding product quality and food safety.
Escalate all discovered food safety, quality assurance and regulatory issues.
Comply with all reporting requirements.
Laurent Sauvageau
Industrial & Life Science -
NEWJob number: JN -102025-194676 Posted: 2025-12-02
【岡崎】フィールドサービスエンジニア(AGV専任)
世界を革新するロボットを用いた最先端の自動化プロジェクトに携われます5 - 10 million yen Aichi Industrial Field Service Engineer
- Company overview
- We are a company that develops software to equip industrial robots with artificial intelligence. Specifically, we develop and sell next-generation robot controller systems that serve as the "brains" and "eyes" of industrial robots, and we also handle the integration of factory automation systems. Utilizing our advanced robot motion planning processes and 3D image processing technology, we provide products that enable robots to "see" their tasks, "think," and then take action. This has led to numerous deliveries to major automobile manufacturers and logistics companies. Our products improve the efficiency and precision of industrial robots, enhancing productivity across a wide range of industries.
- Responsibilities
- 今回は、最先端ロボットシステムの安定稼働を支える 【フィールドサービスエンジニア(FSE)】 を募集します。フィールドサービス部では、年間点検の計画立案、工数の見積もり、顧客との調整、現地での対応まで、一連の業務を担当。単なる保守業務にとどまらず、より高度なアフターサービスの企画や改善にも関わることができるポジションです。技術力を活かしながら、お客様に寄り添ったサービスを提供し、最先端ロボットの現場を支え、産業の未来を創る大きなやりがいを感じられるポジションです。
業務内容:
ロボットシステム点検に伴う工数見積もり作成、及び顧客とのスケジュール調整
現地での点検・メンテナンス作業(ハード・ソフト両面の確認)
トラブルシューティング(システムの不具合対応、原因調査、および解決策の提案)
顧客からの技術問い合わせ対応(リモートサポート、現地対応)
必要に応じたハードウェア・ソフトウェアのアップデート・修正
保守・点検データの分析を通じた改善提案(予防保全プログラムの強化など)
サービスの効率化・最適化のためのマニュアル・ガイドライン作成
営業・開発チームとの情報共有およびフィードバック
その他上記に付随する業務
Kosuke Kanazawa
Industrial & Life Science -
NEWJob number: JN -062025-189668 Posted: 2025-12-02
【四日市】フィールドサービスエンジニア
A culture of innovation / Team that celebrates differences5 - 10.5 million yen Mie Industrial Field Service Engineer
- Company overview
- We are a world-leading company in the market share of etching equipment. Headquartered in California, USA, we are a top-tier company in the global semiconductor equipment industry, consistently delivering cutting-edge technology, particularly in the field of semiconductor etching equipment. We have multiple operational bases not only in the United States but also in major cities in Japan, Europe, and Asia, striving for global expansion as a truly global company.
- Responsibilities
- 業務内容:
お客様先(国内主要半導体メーカー)の工場内に出向き、弊社納入の半導体製造装置の立ち上げ、保守業務、トラブルシューティングなどを行います。
海外本社など同社の海外の工場からパーツごとに送られてくる装置をお客様の工場内にて3~5名のチームで1~2カ月(1つの装置につき)かけてセッティング(組立て)、基本性能の評価テストを実施し、本稼働までフォローを行います。
更に保守業務では定期メンテナンスサポートや装置のトラブル対応を行い、不具合発生時には、あらゆる角度から問題点を検証し、的確なソリューションを提供します。
Misato Aiba
Industrial & Life Science -
NEWJob number: JN -072024-168868 Posted: 2025-12-02
Field Service Engineer/Technician|フィールドサービスエンジニア/テクニシャン
Remote Work, Top Tech Conveyor Solutions!6 - 9 million yen Tokyo Industrial Field Service Engineer
- Company overview
- Our client is a global leader in conveyance solutions, specializing in innovative technologies that serve industries such as food processing, automotive, logistics, and packaging. Founded in 1971 and headquartered in Louisiana, they employ over 3,500 people worldwide and operate across 11 locations, including Tokyo, Japan. Through these branches, they offer tailored local support and services to ensure efficient and reliable production processes.
- Responsibilities
- 自社製品(モジュラープラスチックベルト及び搬送装置)の導入時技術サポート
お客様への自社製品導入後の動作確認及び技術サポート
自社製品(モジュラープラスチックベルト、サーモドライブベルト、スパイラルベルト及びARB装置)導入後の技術的トラブル対応
展示会用デモ装置のメンテナンス・設置時セットアップ
Esra Demirtas
Industrial & Life Science -
NEWJob number: JN -052025-188635 Posted: 2025-12-02
Field Service Engineer (Semiconductor Manufacturing Equipment)
A focus on continuous development & employee well-being7 - 10 million yen Osaka Industrial Field Service Engineer
- Company overview
- We are a leading global company that materializes and provides cutting-edge science as products and services. We specialize in the field of science business, where we observe matter at the scale of molecules and atoms. We bring together core technologies in areas such as low temperature, high magnetic fields, ultra-high vacuum environments, nuclear magnetic resonance, X-ray, and electron/optical measurements.
- Responsibilities
- Main responsibilities:
Hardware setup and technical services for semiconductor manufacturing CVD deposition and etching equipment
業務内容:
半導体製造CVD成膜及びエッチング装置のハードウェア立上げ・技術サービス業務
Emmeline Tang
Industrial & Life Science -
NEWJob number: JN -082024-170720 Posted: 2025-12-02
フィールドサービスエンジニア(光学検査装置)
Optical design engineering experience is a must6 - 8 million yen Kanagawa Industrial Field Service Engineer
- Company overview
- We are a Japanese company specializing in the development and manufacture of semiconductor manufacturing equipment. We are recognized worldwide for our advanced technological capabilities in the design of electron beam lithography and inspection equipment. In particular, our products play an important role in the manufacturing process of precision semiconductor chips, and we focus on technological innovation and quality improvement. We have continued to invest in research and development over the years and remain competitive by incorporating cutting-edge technologies. Our products support the evolution of the semiconductor industry and contribute to the development of the digital society.
- Responsibilities
- Main responsibilities:
Regular equipment inspection work (scheduling, parts management, inspection work, report creation, supplier support)
Troubleshooting (failure analysis, parts replacement and adjustment work, supplier support)
Provide online support to FSEs at each site via telephone and email, and also conduct on-site visits.
Either mechanical adjustment work, optical adjustment work, electrical adjustment work, or software work
Maintenance item management (parts management and arrangement)
Supplier management (schedule adjustment, work content review, etc.)
Duy Pham
Industrial & Life Science -
NEWJob number: JN -092025-193707 Posted: 2025-12-02
Field Service Manager
Global team advancing semiconductors for a smarter world10 - 18.5 million yen Hiroshima Industrial Field Service Engineer
- Company overview
- A long-established manufacturer of semiconductor/thin-film process tools, this company provides laser annealing, ion beam, CVD/MOCVD, ALD, and related systems used in logic/AI, 5G RF, photonics, displays, and data storage. Its global sales and service footprint spans Asia-Pacific, Europe, and North America, and its mission centers on enabling higher performance, yield, and cost efficiency in advanced devices.
- Responsibilities
◤アメリカで設立された80年の歴史もつ半導体装置メーカー。
日本支社は1993年に設立されました。
そんな同社の広島サイトのフィールドサービスチームをリードしていただける
【Field Service Manager】
を募集しております。◢
―――企業について
―――
MOCVD、ALD、レーザーアニーリング、PVDなどを手掛けており、レーザーアニーリング装置で世界トップシェアを誇ります。
主要半導体メーカーに装置を納入しております。
―――ポジションについて
―――
リソース計画、監督、スケジューリング、コーチング、評価およびフィールドサービスエンジニアの指導をお任せします。
■具体的な業務
Direct and oversee field services activities including safety and quality install base performance at customer sites for Veeco products.
Follow existing policies and procedures to manage service team on-site installation, scheduled and unscheduled maintenance, troubleshooting as well as developing methods, guidelines, and policies to facilitate efficient service delivery.
Ensure all field service projects complete and meet customers' needs and FAC sign-off.
Handle service contracts and direct support services to meet all customers’ contractual obligations and commitments.
Ensure all customer issues are satisfactorily resolved utilizing global product technical support, engineering, manufacturing, and other cross-functional teams as needed.
Provide leadership, direction, and continuity in the areas of field service operations, staffing/manpower optimization, and forecast expenses.
・・・etc
―――魅力ポイント
―――
外資企業でありながら、日本的な文かもあり、ゆったりした雰囲気です。
フレキシビリティもあり、毎週末帰省している社員もいます。
注目プロジェクトに関わることができます。
希望に応じ、アメリカ本社やシンガポールへの転籍も可能です。
―――求める人物像―――
Motivated to achieve self and team goals while ensuring that goals represent business objectives
Demonstrate ability to motivate and communicate with others at all levels
Strong influencing skills. Able to build strong relationships to deliver service improvements
Excellent communication, leadership, coaching, and mentoring skills; strong interpersonal skills
Able to adapt and succeed in a changing environment
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Misato Aiba
Industrial & Life Science -
NEWJob number: JN -092025-194208 Posted: 2025-12-02
Field Service Engineer
Aid customers by resolving issues & enhancing product use6 - 8 million yen Tokyo Industrial Field Service Engineer
- Company overview
- Our client is a global leader in vacuum valve technology, renowned for its cutting-edge solutions in semiconductor, industrial, and scientific applications. Headquartered in Switzerland, the company has a significant presence in Japan, with a key branch in Yokohama.
This branch employs around 200 professionals and plays a vital role in supporting growth in the Asia-Pacific region. Worldwide, our client employs over 3,000 people and operates numerous production facilities and R&D centers across Europe, North America, and Asia. Their commitment to technology and quality positions them at the forefront of the vacuum valve industry. - Responsibilities
The Field Service Engineer (FSE) is the front line to help customer to use products with higher efficiency by fixing the troubles occurring at the customer sites and providing solutions for the customers. FSE needs to obtain the satisfaction from customers by executing field support functions (remote diagnosis, on-site trouble shooting, follow-ups after the troubleshooting, customer complaint handling and replying questions from customers). FSE also needs to work closely with application team and sales team to understand the customer’s requirements and situations better.
ーーーーMain responsibilitiesーーーー
Perform remote diagnosis to fix the trouble remotely if it is possible.
Perform on-site support to fix troubles when the remote troubleshooting does not work well.
Handle spare parts properly to supply them to customers for the troubleshooting.
Consult to CH (Headquarter) or MY (production site) to obtain supports when it is necessary.
Escalate the trouble to the management in timely manner when it is necessary.
Perform follow-up activities (service report, trouble analysis report, 8D report) after the repair is completed.
Prepare documents to obtain better understanding from customers.
Offer innovative solutions to fix troubles happening at the customer site.
Offer the service kits to customers by utilizing any chances to contact to them.
Transfer field knowledge to account managers (sales) and support them to obtain more orders.
Input all the activities in CRM system. Close cases immediately after the necessary work is done
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Grace Rejante
Industrial & Life Science -
Job number: JN -052025-188856 Posted: 2025-11-26
Field Application Engineer
A network of creative minds, forward-thinkers, trailblazers7 - 12 million yen Kanagawa Industrial Field Service Engineer
- Company overview
- Our client is a leading supplier of Hall-effect sensors with more than 40 years’ experience in the Automotive industry.
- Responsibilities
- 業務内容:
磁気センサICおよびモーターコントローラICのFAE業務(営業サポート、製品提案、顧客の技術的課題抽出)
顧客との技術ディスカッション
海外スタッフとの技術ディスカッション
顧客/営業に技術内容をわかりやすく説明
ハード/ソフトの両面で顧客の開発支援
海外スタッフ来日時のアテンド
顧客回答資料およびマニュアル作成
Rampo Higuchi
Industrial & Life Science -
Job number: JN -092025-193800 Posted: 2025-11-11
FAE|フィールドアプリケーションエンジニア
日本語スキル×韓国語スキル×組み込み経験活かせる!4.5 - 6.5 million yen Tokyo Industrial Field Service Engineer
- Company overview
- 同社はM2Mモジュール開発やIoTソリューションの提供を行っています。
- Responsibilities
◆韓国に本社をおく先端技術を活用したソリューションを提供する企業にて【フィールドアプリケーションエンジニア】
を募集しております◆
◤SW
もしくはHW
バックグランド出身の方で、韓国語
と日本語
スキルがある、あなたからの応募をお待ちしております!◢
◎企業について◎
2001年に韓国で設立され、日本法人は2013年に設立されました。
自動車やスマートメーターリング、車両運行管理、スマートホーム&シティの分野でソリューションを提供しています。
既存の慣習にとらわれない革新性とAdvanced-Mobile-Technologyを基盤に製品の競争力と人々の暮らしの質をより高めることができる技術を持つ企業として、今後グローバルな活躍が期待されます!
◎お任せしたい業務◎
日本の顧客と韓国本社開発とのIoT製品開発のブリッジング仕様策定、開発調整、スケジュール管理、アフターサポート
━━━━━━━━━━━━━━━#spotlightjob4
Rampo Higuchi
Industrial & Life Science -
Job number: JN -062025-189379 Posted: 2025-11-10
フィールドサービスエンジニア
世界を革新するロボットを用いた最先端の自動化プロジェクトに携われます5 - 10 million yen Tokyo Industrial Field Service Engineer
- Company overview
- We are a company that develops software to equip industrial robots with artificial intelligence. Specifically, we develop and sell next-generation robot controller systems that serve as the "brains" and "eyes" of industrial robots, and we also handle the integration of factory automation systems. Utilizing our advanced robot motion planning processes and 3D image processing technology, we provide products that enable robots to "see" their tasks, "think," and then take action. This has led to numerous deliveries to major automobile manufacturers and logistics companies. Our products improve the efficiency and precision of industrial robots, enhancing productivity across a wide range of industries.
- Responsibilities
- 今回は、最先端ロボットシステムの安定稼働を支える 【フィールドサービスエンジニア(FSE)】 を募集します。フィールドサービス部では、年間点検の計画立案、工数の見積もり、顧客との調整、現地での対応まで、一連の業務を担当。単なる保守業務にとどまらず、より高度なアフターサービスの企画や改善にも関わることができるポジションです。技術力を活かしながら、お客様に寄り添ったサービスを提供し、最先端ロボットの現場を支え、産業の未来を創る大きなやりがいを感じられるポジションです。
業務内容:
ロボットシステム点検に伴う工数見積もり作成、及び顧客とのスケジュール調整
現地での点検・メンテナンス作業(ハード・ソフト両面の確認)
トラブルシューティング(システムの不具合対応、原因調査、および解決策の提案)
顧客からの技術問い合わせ対応(リモートサポート、現地対応)
必要に応じたハードウェア・ソフトウェアのアップデート・修正
保守・点検データの分析を通じた改善提案(予防保全プログラムの強化など)
サービスの効率化・最適化のためのマニュアル・ガイドライン作成
営業・開発チームとの情報共有およびフィードバック
その他上記に付随する業務
Kosuke Kanazawa
Industrial & Life Science -
Job number: JN -112025-196030 Posted: 2025-11-06
生産技術
理化学系のバックグラウンドをお持ちの方必見です6 - 10 million yen Kanagawa Industrial Field Service Engineer
- Company overview
- We are the Japanese subsidiary of a German company renowned as a leading company in the plating industry. We provide advanced surface treatment solutions used in a wide range of fields such as electronics, vehicles, and industrial products, helping our clients to improve their product performance and durability. We also focus on the development of environmentally sustainable products and promote technological innovations to comply with strict regulations. With offices around the world, we have earned a reputation as a reliable partner by providing services that meet the needs of each region from a global perspective.
- Responsibilities
- 自社の設備の保全/メンテナンスの業務をお任せします。【具体的には】新製品またはプロセスのパイロット生産ラインの設計、セットアップ、試運転の主導
機器要件の指定、必要なコンポーネントの調達、製造システムの設置と統合の監督
パイロット生産作業のための標準作業手順 (SOP)、安全プロトコル、および品質管理措置を開発および実装
機器のパフォーマンス監視、トラブルシューティング、生産性を維持対応
品質管理手順の確立と維持、製品の検査とテストの実施、不適合の文書化 等
Shotaro Tsubaki
Industrial & Life Science -
Job number: JN -012025-182587 Posted: 2025-11-04
Service Technician / Engineer
Unique environment for great personal growth7.500012 - 7.500012 million yen Kanagawa Industrial Field Service Engineer
- Company overview
- Our Client is a global industrial technology company in the fields of compounding and extrusion systems, screening, crushing and cleaning equipment, conveying, compounding and feeding technology etc.
- Responsibilities
- Main responsibilities:
Job includes two componentsTechnical Consultant
Active Sales Support
Technical ConsultantConsultant to client for technical requests, maintenance and troubleshooting.
Being the “Technical Face” to the clients.
Provide technical and process support to sales department.
Arrange and execute repairs, maintenance and modifications.
Support and manage new machine installation / commissioning activities.
Prepare technical and field service reports.
Understand Japanese requirements and regulations for all relevant service topics.
Reporting and cooperating to/with team lead and departments at HQ.
Manage inquiries to local partner and suppliers.
Active Sales SupportSales support for the company after sales products.
Promote and introduce company aftersales product portfolio to clients and explain the requested products in detail.
Evaluate which aftersales products suits to the individual clients.
Support commercial work out of quotes.
Close cooperation with spare parts sales.
Grace Rejante
Industrial & Life Science -
Job number: JN -092025-194284 Posted: 2025-09-25
部長 生産技術
溶接および機械加工技術をお持ちの方必見です9.4 - 12 million yen Okayama Industrial Field Service Engineer
- Company overview
- Our client is an Italian multinational company offering sustainable technologies for Green Economy.
- Responsibilities
- 生産技術における長期・短期戦略の策定
生産設備への投資の実行
生産プロセスの最適化
品質向上
生産プロセスにおけるコスト削減活動
主要関係者との連携
工場の保守管理
環境管理
Kazuya Sakata
Industrial & Life Science -
Job number: JN -092025-194281 Posted: 2025-09-25
受変電設備に関する保守業務
電気または機械の基礎知識をお持ちの方必見です5 - 6.5 million yen Ibaraki Industrial Field Service Engineer
- Company overview
- Our client manufactures, sells and provides maintenance services for electrical machinery and equipment, industrial machinery and equipment, and communications and electronic machinery and equipment related products.
- Responsibilities
- (1)現地出張業務ガス絶縁開閉装置(GIS):各機種の保守業務全般
真空遮断器(VCB):FA式、MAC式における普通、細密、特別点検
(2)機材の管理監視機材の取得、管理、評価等、機材の適正な管理・監視
機材の使用状況を定期的に確認し、必要に応じて改善策を提案
(3)機材管理業務プロセスの効率化推進新営提言や機材管理に関する業務プロセスを見直し業務効率化の推進
Shotaro Tsubaki
Industrial & Life Science -
Job number: JN -072024-35335 Posted: 2025-09-25
半導体検査装置のアプリケーションエンジニア(プロセスエンジニア)
検査機器トップシェア/大手お取引先多数/年休125日6.5 - 8.5 million yen Kanagawa Industrial Field Service Engineer
- Company overview
- Our client engages in the sales, maintenance, application, and development of inspection and measurement equipment, software, and systems used in manufacturing processes.
- Responsibilities
- 【半導体検査装置マーケットシェア世界トップクラスメーカー/Fortune 500選出企業】
担当するプロジェクトに応じて、顧客の装置稼働状況をヒアリングし、顧客のニーズに近づけるために装置のデータ解析・調整・新規装置のデモンストレーション等をお任せします。
顧客ニーズのヒアリング
解決に向けた解析/調整/提案
新規装置のデモンストレーション
新規装置のフィールドでの性能評価
その他新規開発のヒアリング/提案
━━━━━━━━━━━━━━━
Misato Aiba
Industrial & Life Science -
Job number: JN -082024-173605 Posted: 2025-09-22
フィールドサービスエンジニア (GC, GC/MS)東日本
業界の世界シェアNo.1の大手企業5.5 - 7.5 million yen Osaka Industrial Field Service Engineer
- Company overview
- We are one of the world\'s largest manufacturers, providing development for life science research equipment, laboratory analytical instruments, in vitro diagnostic pharmaceuticals, medical devices, and reagents. We have a product development base in Japan, where highly specialized professionals conduct product development, sales, and support.
Our primary markets include "Food," "Pharmaceuticals," "Environment and Forensics," "Diagnostics," "Chemical and Energy," and "Research." We support the discovery of new clinical trials and the achievement of goals in various fields.
We value diversity and emphasize teamwork while maintaining a strong sense of professional responsibility. By collaborating with our global product development centers, we provide the latest technologies to customers both domestically and internationally. - Responsibilities
- 業務内容:
当社化学分析機器である、GC, GC/MSのフィールドサービス業務全般。(カスタマエンジニア業務)
お客様先で、上記担当製品の装置の据付と操作説明、確立されているアプリケーションの検収を実施していただきます。
また、バリデーション作業と点検業務、故障診断と修理、サポート商品の販売促進など、幅広い業務をお任せいたします。
Mai Inoue
Industrial & Life Science -
Job number: JN -092025-193829 Posted: 2025-09-17
Service Engineer (Security-related products)
様々な人材育成プログラムあり6 - 8.5 million yen Tokyo Industrial Field Service Engineer
- Company overview
- Our client is a technical trading company.
- Responsibilities
- セキュリティ関連機器の技術担当として、修理、メンテナンス等アフターサービス及び技術問い合わ
業務内容:
万が一取り扱い製品が故障した場合、お客様から引き取り修理対応。
メーカーへ確認後、修理できる部分(例:修理業務(はんだ付けによる部品交換を含む)はメーカーに送付せず国内の技術担当者(本ポジション)に修理していただきます。
製品を引き取る際にお客様の使用現場に赴いて引き取っていただく場合もございます。
新規に購入していただいたお客様に対して、初回取り扱い方法のレクチャーやその後使用中に不明点があった場合のサポート。
営業とお客様先に同行訪問することもあるため出張も発生します。
担当メーカーへ製品の仕様確認や修理の可否確認を英語で行っていただく場合もあります。
出張:月1~2回程度
機器の不具合確認や添え付けのために営業と同行、または単独で出張の可能性がございます。
現状は平均して月に1回もございませんが、案件によってそれ以上になることもございます。
尚、対応範囲は全国です。
海外への出張はメーカーを訪問してのトレーニングを受けていただく可能性もございます。
取り扱い製品(一例)セキュリティ関連資機材
Emmeline Tang
Industrial & Life Science