Jobs list of Industrial

Senior Engineer｜Field Process

半導体製造装置の設計、製造、販売、サービスを提供／英語スキル活かせる

6 - 12 million yen Tokyo Industrial Field Service Engineer

Company overview: We design, manufacture, sell and service semiconductor manufacturing equipment. In particular, the company is a world leader in thin-film deposition technology. The company supports the production of semiconductor devices used in smartphones, electric vehicles, and medical devices, providing its customers with advanced technologies. We are also committed to sustainable development and eco-design, and are working to combat climate change. The company has a global presence and a diverse workforce with diverse cultural backgrounds.
Responsibilities: 同社は、半導体製造装置の設計、製造、販売、サービスを提供しています。
そんな同社にて、顧客満足度、製品性能、社内の技術開発に直接的な影響を与える
【フィールドプロセスエンジニア】
を募集いたします。
━━━━━━━━━━━━━━━
■ポジションについて
半導体製造顧客に向けた高度なプロセス最適化および統合を推進する技術的リーダーの役割をお任せします。
このポジションは、主要顧客との戦略的なエンゲージメントを形作る上で重要な役割を果たすとともに、次世代のエンジニアリング人材を育成・指導していくという点でも非常に重要です。
■Responsibilities
Lead the development and implementation of advanced thin-film deposition process solutions.
Act as the technical lead for complex customer projects, ensuring timely delivery and high satisfaction.
Own external field escalations and quality investigations, documenting and publishing lessons learned internally and externally.
Analyze complex data sets to develop actionable plans and ensure successful outcomes.
Maintain scorecards for owned applications, identify gaps, and drive closure plans to completion.
Independently manage process and hardware development, device integration, CIP, and troubleshooting to meet product specifications.
Understand customer integration strategies across multiple applications and identify new business opportunities for the company.
Collaborate with senior engineers and customers to align on technology roadmaps, process flows, and strategic inflection points.
Proactively resolve technical issues and develop solutions that enhance the company’s market position.
Partner with customers to define process and integration requirements.
Generate and present technical documentation, reports, and presentations to customer leadership and internal business units.
Provide mentorship and guidance to junior engineers.

━━━━━━━━━━━━━━━#spotlightjob1

Principal / Senior / Engineer Device Characterization Engineer（DRAM）

外資系多国籍半導体メーカー

6 - 15 million yen Hiroshima Industrial Production Engineer

Company overview: We are a multinational semiconductor manufacturer headquartered overseas. We develop and manufacture memory products and storage solutions. Using advanced technology and innovation, we provide products for a wide range of applications including data centers, mobile and embedded systems. We also focus on improving energy efficiency and performance to help realize a sustainable society. By developing customized services to meet customer needs and providing high-quality, reliable solutions, we have earned a solid reputation worldwide.
Responsibilities: As an E-characterization Engineer in DRAM device technology group, you will be working with an industry leading team on innovative technologies to enable future memory products.
You will be responsible for analyzing advanced electrical characterization results to contribute to improvements in cell device performance, high performance CMOS, advanced interconnect performance et al by using various advanced solutions.
To develop new methodology for device characterization field, engineer who has effective and flexible ides with a proactive approach are desired, hence we would look forward to your application!
━━━━━━━━━━━━━━━
■Responsibilities
In addition to a broad basis of Device knowledge, you need to have a deep understanding of Semiconductor Device Physics including Cell Tr, CMOS, diodes, resistance element, etc and provide a solid consequence of parametric analysis for our development. Additionally, understanding of circuits operations such as ring oscillator and multiplexer is also helpful to correlate between param, TEG performance and device, fundamental circuit performance.
Using the measurement tools in the line, you will contribute to device development by creating a test environment that matches the test structure for each generation of products, optimizing test conditions to acquire desired characteristics, and analyzing electrical test results.
In addition, by using the tools in the laboratory to acquire and analyze detailed data at the engineering level, you play the role of clarifying problems in device development and feed the useful data back.
You are also in charge of proposing test structures required for device characteristics and developing data automation tools.
You have an opportunity to analyze with big data of param and related data for reaching out root cause of issue and yield improvement by using data science approach.
As part of your position, you will have the opportunity to work closely with the device integration engineering team, process development team, product engineering team, product design team, failure analysis team, and more.

━━━━━━━━━━━━━━━#spotlightjob2

コネクタ製品開発エンジニア

グローバルエレクトロニクスリーダー／製品コンセプトから量産立上げまで一貫して携われる

8 - 10 million yen Kanagawa Industrial Production Engineer

Company overview: We are the Japan branch of a comprehensive manufacturer in the communications industry. Maintaining an integrated in-house system from development to production, we continue to operate a highly profitable business. Positioned as a crucial hub for technological development and production within our group, over one-third of the new electronic devices developed by our group are created in Japan. We place significant emphasis on research and development and capital investment, consistently allocating a portion of our revenue to these areas to foster a rich development environment. Our advanced technical capabilities span from the development and manufacturing of connectors, and the design and development of precision molds, to the development and design of ultra-high-speed automated robots, all within our company.
Responsibilities: ■ポジションについて
スマートフォン、タブレット、AR/VRデバイス向けコネクタ製品の開発を担当いただきます。
製品コンセプトの立案から顧客への提案、設計、試作評価、量産立上げまで一貫して携わり、国内外の関係部門と連携しながら新製品開発を推進するポジションです。
海外顧客との打ち合わせや海外拠点との協業もあり、グローバルな環境で活躍いただけます。
■主な業務内容
製品コンセプトの企画・立案（CAD・FEA活用）
顧客への提案および製品仕様の策定
製造部門・信頼性評価部門と連携した製品設計・図面作成
試作品の評価および課題改善
量産化に向けた設計改善
国内外工場での量産立上げ支援

━━━━━━━━━━━━━━━#spotlightjob2

Plant Director｜プラントディレクター

臨床検査分野での高いブランド認知度と信頼性が強み／米国に本社を置くグローバルカンパニー

20 - 25 million yen Shizuoka Industrial Plant Manager

Company overview: Our client is International biomedical testing company.
Responsibilities: 同社は米国に本社を置き、世界各国でビジネスを展開するグローバルカンパニー
です。
臨床検査分野、ライフサイエンス分野という2つの分野で事業を構成しており、幅広い製品・サービス・ソリューションをご提供しています。
プラントディレクター
は製造業務を監督し、安全性、品質、オンタイムデリバリー、生産性の目標を達成するための効果的なプロセスを確保することに重点を置きます。
グローバルオペレーション戦略の実行を担当し、工場での製造プロセスの管理と改善、生産性の向上、在庫の削減、DBSツールと文化の効果的な活用をお任せします。
━━━━━━━━━━━━━━━
■Main responsibilities
Oversee daily operations and manufacturing processes.
Adhere to the production schedule to meet customer demand and ensure on-time delivery.
Ensure compliance with safety regulations and company policies.
Collaborate with the quality department to ensure adherence to quality protocols.
Drive the effective implementation of the internal tools to improve productivity
Manage manufacturing budgeting and resource allocation, and monitor production costs and implement cost-saving measures.
Set and implement policies, goals, objectives, and procedures for manufacturing operations.
Lead the annual operation planning process, ensuring alignment with global operations imperatives.
Lead, mentor, and develop the manufacturing operation team.
Foster a culture of continuous improvement and innovation.

━━━━━━━━━━━━━━━#spotlightjob10

Country Manager

Requires ability to navigate & bridge Jpn and Euro cultures

20 - 27 million yen Osaka Industrial Mechanical Engineer

Company overview: Our client is a comprehensive analytical device manufacturer.
Responsibilities: We are seeking a highly skilled and experienced Country Manager with a strong engineering background to lead our operations in Japan. The role requires experience in managing small-scale manufacturing and strong P&L responsibility at the director or managing director level. The successful candidate will also have experience in international stakeholder management and the ability to navigate and bridge Japanese and European business cultures.
Main responsibilities:
Key Responsibilities:Lead and manage the country operations, ensuring alignment with the company’s strategic goals and objectives.
Oversee the technical aspects of product development and manufacturing supply chain, quality, ensuring high-quality standards.
Evaluate and challenge technical decisions to ensure the implementation of optimal solutions.
Manage small-scale manufacturing operations (100-300 units per year), focusing on efficiency and quality control.
Hold P&L responsibility, driving financial performance and ensuring budgetary compliance.
Foster and maintain strong relationships with international stakeholders, including partners, suppliers, and customers.
Bridge the cultural and business practices between Japanese and European stakeholders to facilitate smooth operations.
Develop and implement strategic plans to drive business growth and market expansion.
Lead and mentor a diverse team, fostering a positive and productive work environment.

Plant Engineering & Maintenance Manager

A strong culture of collaboration and innovation

12 - 15 million yen Gunma Industrial Production Management

Company overview: Our client is a leading worldwide provider of filtration systems and replacement parts.
Responsibilities: Main responsibilities:
Production System Design & Implementation: Lead the construction, modification, and optimization of all production lines/equipment for new product launches in collaboration with Production, QA, Production Control, and Purchasing to improve cost and quality (pending manager approval)
Operational Maintenance & Improvement: Establish production parameters, provide equipment operation training, and develop innovative manufacturing processes and materials
TPM Implementation & Maintenance: Develop TPM master plans and establish frameworks for autonomous and planned maintenance to minimize downtime and extend equipment life
Supplier Technical Guidance: Provide engineering support to component suppliers and partners upon request
Sales & Audit Support: Manage customer visits and process audits related to process improvement or cost reduction requests
CAPEX & Asset Management: Develop Capital Expenditure plans, drive CER approval and manage the lifecycle of installed machinery and fixed assets
Continuous Improvement (Kaizen): Identify issues and root causes, collaborating across departments to plan and implement effective countermeasures
Progress Management & Strategy: Attend key management meetings to align with corporate strategy. Translate department goals into actionable instructions for subordinates, monitor progress, and provide strategic advice
Relationship Management: Maintain close communication with key customers, internal departments, and inter-company stakeholders to ensure smooth daily operations
Talent Development: Identify individual roles and provide timely coaching and mentorship to subordinates for the long-term growth of the company and department
Sustainability (SDGs): Drive activities to meet CO2 reduction targets in accordance with global SDG initiatives and address customer-specific sustainability requirements
Global Collaboration: Communicate and collaborate closely with overseas global sites to align on business objectives

業務内容：
生産設備の設計・導入・構築：新製品リリース毎に上長承認を得て、生産・QA・生産管理・購買等の関連部門と連携し、原価低減・品質向上に直結する全生産ライン・設備の構築・改造・変更を行う
工場生産活動の改善と維持：生産条件の策定、設備の取り扱い指導、および新工法・新材料の開発を行う
TPMの導入・維持管理: TPM活動のマスタープラン策定、自主保全・計画保全の体制構築をリードし、設備のダウンタイム削減と長寿命化を図る
協力企業・サプライヤーへの技術指導：協力企業・サプライヤー（加工委託先、部品購入先等）からの要請に基づき、技術サポートを提供する
営業活動のサポート：顧客による工場訪問や工程監査、工程改善・原価低減活動の要請に対し、工程設計・設備管理者として対応する
設備投資・固定資産管理：設備投資計画（CERプラン）の策定、および導入した機械設備の資産管理を行う
業務改善（Kaizen）：業務上の問題点から真因を特定し、関連部門と連携して改善策の立案・実施を図る
進捗管理と意思決定：主要会議に出席して経営戦略・部門計画を理解し、部下へ必要な指示を伝達。進捗と効果を検証し、適切なアドバイスを提供する
関係構築：主要顧客、社内関連部署、インターカンパニー（グループ内企業）等と密に連携し、日常業務の円滑な推進を支援する
人材育成：組織での役割を自覚し、部下へ適時適切なアドバイスを提供。長期的な発展を見据えた部門内の人材育成を行う
サステナビリティ（SDGs）：グローバル方針に準じ、CO2削減目標に向けた活動を推進。顧客からのSDGs関連要請に適宜対応する
グローバル連携：海外拠点とコミュニケーションを取り、密に連携して業務を遂行する

自動車越境ECの顧客開拓海外営業

自動車営業に関わる業務経験者必見です!

7 - 8.2 million yen Tokyo Industrial Sales

Company overview: Our client operates a cross-border e-commerce site.
Responsibilities: 自動車販売マーケティング営業としてマーケティング，市場調査，顧客開拓，弊社代理店となりうるパートナー企業の開拓をお任せいたします。
ご経験や適性を鑑み下記いずれかの領域をご担当いただきます。
※ご担当いただく国・エリアはロシア語圏のエリア（ロシア・CIS）をお任せします。【自動車(完成品)営業】弊社主力事業の中古車販売・輸出事業です。
マーケット調査
担当顧客の交渉/対応
現地代理店開拓
販促企画立案等

【リモート可】海外営業

フレックス・リモート可／ディスプレイ関係・電子材料・ケミカル何れかの営業経験をお持ちの方必見です

5.1 - 7.7 million yen Tokyo Industrial Sales

Company overview: Our Client is a subsidiary of a major trading company and handles a wide range of products.
Responsibilities: 大手総合商社グループの中核企業である同社は、プラスチックの総合商社として、
産業資材分野、包装材料分野、合成樹脂分野、電子材料分野等の幅広い商材を取り扱っています。
同社では未来に向けた投資を行っており、LED等の最新製品の素材の取り扱いや大学との産学提携による研究等にも携わっています。
その他、同グループのグローバルネットワークを活かし、アジアや北米等の海外への進出も積極的に計画しています。
━━━━━━━━━━━━━━━
■ポジションについて
大手総合商社のネットワークを活かし、海外のディスプレイ製造会社へ電子材料を提案、販売する営業活動を行います。
■具体的な業務
ディスプレイデバイス向けに加えて、半導体、環境エネルギー分野の電子材料や化学品に関する輸出・輸入の貿易業務及び営業活動
海外（主に東アジア）や国内出張あり、グループの海外拠点と連携し、既存ビジネスのシェア拡大、新規ビジネスの開拓

■働く環境
月残業平均25時間程度
離職率2.9%
フレックスタイム制
リモートワーク可

━━━━━━━━━━━━━━━#spotlightjob1

Vision System Engineer (Vision inspection and AI analysis)

グローバルエレクトロニクスリーダー

10 - 15 million yen Kanagawa Industrial Product Development

Company overview: We are the Japan branch of a comprehensive manufacturer in the communications industry. Maintaining an integrated in-house system from development to production, we continue to operate a highly profitable business. Positioned as a crucial hub for technological development and production within our group, over one-third of the new electronic devices developed by our group are created in Japan. We place significant emphasis on research and development and capital investment, consistently allocating a portion of our revenue to these areas to foster a rich development environment. Our advanced technical capabilities span from the development and manufacturing of connectors, and the design and development of precision molds, to the development and design of ultra-high-speed automated robots, all within our company.
Responsibilities: Main responsibilities:
Provide practical support to group companies in various countries as a vision engineer, including hands-on assistance with inspection automation and equipment/system design.Reduce scrap by introducing 100% inspection and reduce labor by automating inspection processes that were previously performed manually.
There is no requirement to develop detailed machine hardware or software; instead, make rapid proposals using commercially available equipment.
However, maintain fundamental knowledge of optics and inspection logic, and be able to propose methodologies independently, including lighting design.
In addition, promote automation using AI for visual/appearance inspections that have traditionally been difficult to automate.

Further support and guidance for applied technologies, such as robot position control, by leveraging vision position recognition technology.Use vision to identify the orientation of items and control robot positioning.
Again, this role does not require in-house system development; it involves quickly proposing solutions using off-the-shelf systems and devices.
Although not a direct job responsibility, being able to create CAD drawings of the above equipment would broaden the scope of responsibilities.

Application Development Engineer（Surface Solutions）｜表面処理アプリケーション開発エンジニア

世界最先端技術で顧客課題解決と用途開発を担う技術職

9 - 16 million yen Tokyo Industrial Project Management

Company overview: We are the Japanese subsidiary of a global company, which operates surface treatment and polymer businesses. Our group is positioned as a global leader in surface treatment engineering, polymer processing and additive manufacturing. We provide advanced materials and comprehensive services to maximize the performance, function, design and sustainability of our customers\' products and manufacturing processes. We have a decades-long history of technology development and a strong belief in sustainability.
Responsibilities: 自動車・航空宇宙・半導体・エネルギーなど、最先端産業を支えるグローバル企業での募集です。
技術力を活かしながら、顧客課題の解決や新たな用途開発に携わることができます。
■ポジションについて
顧客ニーズに応じた表面処理ソリューションの開発を担当。試験計画から評価、技術提案、プロジェクト推進まで一貫してリードいただきます。
■業務内容
顧客との技術打ち合わせ、課題整理
試験計画の立案、実施、評価
コーティング条件や新規アプリケーションの開発
技術提案、トラブルシューティング支援
プロジェクト進捗管理、関係部門との連携

■魅力ポイント
世界トップクラスの技術を活用し、幅広い産業に貢献
「研究開発」だけでなく「顧客課題解決」まで担当
自動車、航空宇宙、半導体など多様な案件に携われる
少数精鋭組織のため裁量が大きい
技術者としての専門性と提案力の両方を磨ける環境

━━━━━━━━━━━━━━━#spotlightjob2

精密機器営業

最先端の研究・医療現場を支える提案型メーカー営業

8 - 10 million yen Tokyo Industrial Sales

Company overview: The company is a manufacturer that provides advanced technology products and solutions. Leveraging its specialized technical expertise, it supports customers across a wide range of industries through product development and technical services. With a strong focus on research and development, the company continuously enhances quality and reliability while helping clients solve challenges and create value. Operating on a global scale, it contributes to the growth and advancement of various industries.
Responsibilities: ■ポジションについて
大学・病院・研究機関などを対象に、ライフサイエンス領域で活用される研究機器の提案営業を担当いただきます。
既存顧客への深耕営業に加え、新規顧客開拓や販売代理店との連携を通じて市場拡大を推進します。
また、顧客との接点から得られる研究動向やニーズを社内へ共有し、営業戦略の立案や新たな提案機会の創出にも貢献いただくポジションです。
■営業スタイルと顧客対応
大学・病院・研究機関などへの提案営業および新規顧客開拓
販売代理店と連携した販売促進活動
主要顧客への直接訪問による関係構築、提案、導入後フォロー
専門性の高い案件に対するメーカー営業としての提案活動
納品や修理、アフターサポートは専門部署が担当

■顧客情報の収集・活用
研究分野のトレンドや顧客ニーズの情報収集
研究機器の活用事例や市場動向の把握
社内データベースへの情報共有
他拠点とのナレッジ共有による営業活動の高度化および提案力向上

■活動スタイル
週の大半を顧客訪問に充てる外勤中心の営業活動
顧客とのコミュニケーションを重視した営業スタイル
社内業務と訪問活動を組み合わせながら柔軟にスケジュールを運営

■キャリアパス
営業スペシャリストとして専門性を高めるキャリアに加え、営業マネジメントや製品企画、マーケティング領域など、志向や適性に応じた幅広いキャリア形成が可能です。
将来的には国内外の事業戦略やマーケティングに携わる機会もあります。
■魅力ポイント
最先端の研究・医療現場を支える社会貢献性の高い営業
顧客課題に寄り添う提案型営業として専門性を磨ける
高品質な製品と高いブランド力を強みに提案できる
将来的にマネジメントやマーケティングへのキャリア形成も可能

━━━━━━━━━━━━━━━#spotlightjob2

品質保証・管理（プライベートブランド製品）

品質保証や管理のご経験がある方必見です。

7 - 9 million yen Osaka Industrial Quality Assurance / Quality Control

Company overview: Our client imports and exports auto parts.
Responsibilities: 不具合発生時の原因検証、対策指導、顧客折衝、問い合わせ対応（英語または中国語を使用します）
海外委託先メーカーへの品質指導（製造工程の監査）、自社ブランド品の仕様決定
サプライヤー及び顧客先への訪問（営業同行）
将来的には
開発中新製品の計画マネジメント
自動車部品の海外からの調達業務
販促資料作成
自社ブランド製品
ショックアブソーバー、エンジンオイル、CVジョイント、クラッチ等

プロダクト営業(チームリーダー)

半導体／電子部品業界での営業経験(5年以上)をお持ちの方必見です。

5 - 7.5 million yen Kanagawa Industrial Sales

Company overview: Our client is an electronics general trading company
Responsibilities: 今回、ビジネス拡大に伴い、販売推進を行う営業職を募集します。仕入先メーカーの窓口およびチームリーダーリーダーとして、ビジネス拡大に向けた販売推進活動全般をお任せします。
具体的には：
ディスクリート半導体、アナログIC、センサIC、MEMS製品を中心とした製品の拡販、商談推進などの品種プロダクト営業活動
チームの統率管理、海外メーカーとの定例会等の取りまとめ／調整業務
社内のアカウント営業(顧客担当営業)やFAE及び、仕入先メーカーと連携した営業活動
対仕入先メーカーや顧客との各種調整／折衝を担う業務

Service Support Technician

急成長を続けている会社

7 - 9 million yen Tokyo Industrial Field Service Engineer

Company overview: Our client is a provider of precision measurement and process control, strong in semiconductor, medical, and manufacturing.
Responsibilities: Main responsibilities:
Performs on-site or in-house servicing, repair and/or installation of company product(s). This job may include any aspect of field/customer support, and is not limited to system hardware and software.
Provides technical support to customers on operational or maintenance .
aspects of system equipment.
Serves as customer contact on technical and service related problems.
Diagnoses mechanical, hardware, software and systems failures, using established procedures.
Determines most cost effective repair/resolution to minimize customer downtime.
Prepares reports for analysis of product failure trends and service ability issues.

技術エンジニア

半導体、アドバンストパッケージ、実装、その他電気電子分野のバックグラウンドをお持ちの方必見です

6 - 10 million yen Tokyo Industrial Research & Development

Company overview: We are a global company that provides precision dispensing solutions in a variety of fields.
Responsibilities: 光学センサー・計測技術エンジニアとしての業務です。
電子顕微鏡や超音波検査の装置対応を担当します。

ブリッジエンジニア

英語、日本語で社内社外関係者との調整・報告・合意形成など、業務コミュニケーションが可能な方必見です。

7 - 10 million yen Tokyo Industrial Electrical Engineer

Company overview: Our client is a developer and manufacturer of AI solutions.
Responsibilities: インド側チームと日本開発部隊の技術ブリッジ：現地営業・FAEから上がる顧客要望や技術課題を整理し、要件や仕様として日本側の開発部隊へ連携します。
顧客・パートナーへの技術提案、PoC支援：製品仕様の説明、技術Q&A対応、PoC設計・評価計画の策定、カメラ・AI処理・ソフトウェア構成を含むシステム提案を行います。
技術課題の整理・解決推進：課題の切り分け、再現確認、ログ整理、原因分析を行い、優先順位や対応方針を明確にしながら解決まで推進します。
インド側FAEチームの技術支援：現地FAEへの技術的なバックアップやレビュー、ナレッジ共有を通じて、インド側での問題解決力向上を支援します。

【東京】電機盤、電源盤の受注支援と見積

エンジニアリングの経験者必見です!

5 - 10 million yen Tokyo Industrial Sales Engineer

Company overview: Our client is an electronics manufacturer focusing on power and industrial systems and semiconductors.
Responsibilities: 担当業務：電機盤、電源盤の受注支援と見積
主な担当顧客/分野：電力、交通、公共等
取り扱い製品/機種等：配電盤、電源盤
出張有無/頻度：支社への物量確認と受注支援活動、営業との顧客動向等で1～2回／月出張有

【府中】EMC評価エンジニア／電磁両立性評価・ノイズ対策

ノイズ対策業務の経験をお持ちの方必見です!

5 - 9 million yen Tokyo Industrial Research & Development

Company overview: Our client is a major Japanese company whose main businesses are social infrastructure, electronic equipment, and digital products.
Responsibilities: EMC試験（エミッション試験、イミュニティ試験等）の実施・評価
EMC不適合発生時の原因解析および対策立案
製品設計部門と連携したEMC設計支援
各種規格（CISPR、IEC、MIL等）への対応

APAC Customer Care Product Solutions Manager

ベンチャーの精神を備えた大手

10 - 13 million yen Kanagawa Industrial Product Development

Company overview: Our client is a global manufacturer headquartered in the United States.
Responsibilities: The Manager, Customer Care Product Solutions will oversee and optimize our after-sale support operations for customers, distributors, and OEMs. This role will play a critical part in ensuring customer satisfaction and product quality by addressing and resolving quality concerns through the analysis of warranty trends, customer complaints, and inquiry patterns. This position will manage the business processes and teams responsible for warranty administration, technical support, and customer quality assurance. Additionally, this role involves managing and optimizing service training programs and resources as needed to meet the specific requirements of each division’s customers.
Main responsibilities：
Technical Assistance and Warranty AdministrationResponsible for hiring, training, and mentoring technical information specialists
Establish, monitor and report performance metrics to ensure timely and accurate customer support.
Assist in the planning of annual warranty budget to align expenses with organizational goals and forecasted needs.
Review, interpret and enforce warranty policies, ensuring clear communication and consistent application across teams and customer interactions.
Oversee the warranty claims process to ensure accurate, efficient handling and timely resolutions within policy guidelines.

Customer Product Quality AssuranceIdentify product quality issues through analysis of warranty data, field input, customer complaints, and technical assistance data.
Collaborate with engineering, manufacturing, marketing, and sales to prioritize and implement corrective and preventive actions.
Administer and coordinate necessary product stop shipments with manufacturing and field personnel.
Lead corrective action project teams as needed.
Resolve non-typical technical assistance issues through direct communication with customers.
Resolve routine customer complaints regarding product expectations not related to warranty
Authorize sales policy payments to resolve complaints if needed.
Elevate significant issues that may require additional actions.

Service TrainingOversee the creation, implementation and facilitation of training program
Manage training resources and expenses.
Develop and report on training KPI.

CommunicationsProvide management with regular reports on product quality trends and improvement activities.
Establish and maintain communication channels with the field to gather product quality information.
Assure that all internal and external customers receive necessary information on product quality issues and resolutions through field bulletins, private lines, etc.

New Product Development and Process ImprovementProvide historical warranty and quality data for existing products to inform new product requirements.
Offer input on the serviceability of new products.
Sponsor and lead process improvement projects.
Perform other duties as necessary to maintain adequate departmental service levels for internal and external customers.

Team Leadership and Financial ManagementLead, mentor, manage, and staff the Technical Assistance team, ensuring alignment with organizational goals and promoting a culture of excellence.
Drive team performance by setting clear goals, providing ongoing feedback, and facilitating professional growth opportunities.
Establish, manage, and be accountable for the annual team budget, ensuring effective allocation of resources and alignment with organizational strategic objective

Channel Sales Manager

アメリカに本社を置く、塗装機器や液体搬送機器などを提供するメーカー／英語スキル活かせる

10 - 13 million yen Kanagawa Industrial Sales

Company overview: Our client is a global manufacturer headquartered in the United States.
Responsibilities: 同社はアメリカに本社を置く、塗装機器や液体搬送機器などを提供するメーカーです。
産業製品ディビジョンの製品について、日本全域における収益性の高い成長の推進をお任せします。
売上拡大に向けた主な役割は、産業分野、エネルギー分野、OEMチャネル、直販、ナショナルアカウント、および代理店チャネルにおける製品の採用・導入（スペックイン）を推進することです。
主要顧客（キーアカウント）のアカウントマネジメントおよび新規ビジネス開拓を通じて目標を達成いただきます。
━━━━━━━━━━━━━━━
■Responsibilities
Sales Management and Strategic PlanningOversee development and implementation of annual regional tactical sales plan to achieve or exceed divisional growth objectives.
Design and oversee specific field marketing initiatives, including pricing strategies and promotions, in accordance with established guidelines.
Identifies and communicates to Marketing Department product, promotion and program opportunities which meet market needs.
Completes and presents quarterly tactical planning with the sales personnel.

Relationship Management and Key Account DevelopmentIdentifies and communicates potential product, promotion, and program opportunities to the Marketing department that align with market demands.
Establishes and maintains a strong working relationship with senior management with key distributors.
Oversees and approves the execution of all written distributor agreements and strategic plans.

Sales Monitoring and ReportingMonitors and reports on monthly sales performance, including activities, results, opportunities, service or delivery issues, and competitive developments.
Team Leadership and Financial Management
Lead, mentor, manage, and staff a team of sales members, ensuring alignment with organizational goals and promoting a culture of excellence.
Drive team performance by setting clear goals, providing ongoing feedback, and facilitating professional growth opportunities.
Establish, manage, and be accountable for the annual marketing budget, ensuring effective allocation of resources and alignment with organizational strategic objectives.

Team Leadership and Financial ManagementLead, mentor, manage, and staff a team of sales members, ensuring alignment with organizational goals and promoting a culture of excellence.
Drive team performance by setting clear goals, providing ongoing feedback, and facilitating professional growth opportunities.
Establish, manage, and be accountable for the annual marketing budget, ensuring effective allocation of resources and alignment with organizational strategic objectives.

Jobs list of Industrial

Change filters