Jobs list

ITセキュリティエンジニア

グローバルに活躍できるセキュリティエンジニア/週４リモート可能

7.2 - 11.5 million yen Tokyo Information Technology IT Audit / IT Security / IT Risk

Company overview: Our client is part of a world leading Financial Services group.
Responsibilities: 業務内容：
当社が運用する自社システムのサイバーセキュリティとシステムリスクの管理体制の整備・強化を通じて、Group Officeと連動したセキュリティソリューションの導入および運用の設計・構築を遂行する役割を担っていただきます。
システムの安定稼働および事業成長に貢献頂き、本業務を通してセキュリティマネジメント分野での成長が期待できる業務になります。

Demand Planning Senior Manager

やりがいに満ちた業務内容

9 - 12.5 million yen Tokyo Supply Chain Management Demand / Supply Planning

Company overview: Global specialty pharmaceutical company with a local manufacturing site in Japan.
Responsibilities: Main responsibilities:
Demand Planning related (80%)As a people manager of Demand Planning Group, manage the performance of members and develop talents/organization.
Develop accurate demand forecast as an expert of demand planning for products assigned.
Review statistical demand forecasts, and incorporate the potential impact of market trend and special events together with Marketing.
Lead the monthly demand consensus process and confirm Approved Demand Forecast in collaboration with Marketing and Finance.
Monitor and manage the accuracy of demand forecast, address issues, and improve forecast accuracy.
Work on the consolidation of Budget and Approved Demand Forecast.Develop demand forecast in an efficient manner by utilizing supply chain planning systems.
Lead the internal S&OP process and related meetings.
Work on the improvement of internal planning process.

Collaboration with Supply Planning and related functions (20%)Review the gap between demand and inventory level together with Local and Global supply planning teams, and escalate cases whenthere is a gap to Supply Issue Handling Team in Demand Planning. (English communication and negotiation skills are required.)

【リモート可】コーポレートIT

情報システム部門やそれに準ずる組織での実務経験をお持ちの方必見です

6 - 10.5 million yen Tokyo Information Technology Network Engineer

Company overview: Our client provides and develops cloud services.
Responsibilities: 同社のコーポレートIT担当として以下業務をお任せします。SaaSをはじめとした各種システムの導入について企画立案から管理運用
問い合わせ、トラブルシューティングなどのヘルプデスク
選定調達を含むIT資産管理
業務自動化の推進
情報セキュリティ施策の推進
IT監査対応
etc上記以外も含め、ご経験やご希望に合わせて適宜お任せします。

BU Controller

社員一人ひとりのリーダーシップ・成長を支援するグローバル企業

14.805 - 18.8 million yen Tokyo Accounting & Finance Financial Accounting

Company overview: Our client stands as a prominent player in the field of medtech, providing a wide range of offerings including medical equipment, medical imaging processing devices, diagnostic tools, and life science-related equipment. It delivers products and solutions aimed at advancing diagnostics, treatments, and healthcare, operating across the comprehensive spectrum of medical technology and diagnostics.
Responsibilities: The BU Controller is responsible for driving technical accounting compliance, financial and operational internal controls, process simplification, and operational excellence to deliver accurate actual financial reporting and analysis for the Japan business.
Main responsibilities:
Responsible for the preparation and analysis of accurate financial statements and disclosures based on actual results; consolidate, analyse and report financials in compliance with reporting requirements.
Responsible for the development and implementation of internal/SOX controls; monitor effectiveness of internal/SOX controls; primary contact for internal and external auditors.
Develop specialized depth and/or breadth of expertise in finance and internal controls; serves as best practice/quality resource; has knowledge and understanding of latest developments in finance and accounting under US GAAP and local GAAP; and contributes towards strategy and policy development, where required.
Skilled influencer, able to communicate complex messages to others; acts as a resource for colleagues with less experience; explains difficult or complex concepts; works to build consensus, developing persuasion skills required to influence others on topics within field.
Leads simplification and finance transformation projects; impacts approach on projects, programs and ways of working in the functional area or affected business organization; improves quality of work outputs and increases efficiency and effectiveness of own team.
Uses judgment to make decisions or solve problems that impact the function; brings new perspective on existing issues and practices; uses technical experience and expertise for data analysis to support recommendations; uses internal and limited external sources outside of own function to arrive at decisions.

ドローン・ロボット開発エンジニア

ソフトウェアテクノロジー企業

5.4 - 9.1 million yen Tokyo Industrial Embedded Engineer

Company overview: We are a technology company specializing in software development. Our corporate message, "Speed up your Business," reflects our commitment to accelerating businesses across various sectors such as healthcare, manufacturing, finance, and entertainment through the efficient utilization of multi-core processors and innovative memory technologies to optimize application performance. We focus on accelerating our clients\' businesses through software development, leveraging advanced hardware technology and sophisticated software expertise to enhance software performance across diverse fields. With expertise in maximizing processors like x86, ARM SoC, POWER, and GPU, we offer software development services and products. Moreover, we actively pursue product development utilizing cutting-edge memory technologies, leveraging this knowledge to drive forward SaaS businesses as part of our in-house services.
Responsibilities: 業務内容：
ロボット関連アルゴリズム（自己位置推定、障害物認識、経路計画、走行・飛行制御）の開発、移植、高速化
画像処理・画像認識プログラムの開発、移植、高速化
従事すべき業務の変更の範囲会社の定める業務全般
案件例DNNによるステレオカメラ物体認識アルゴリズム開発
ドローン複数機の動的制御アルゴリズム開発
ドローンの障害物認識・衝突回避・経路計画開発

開発環境開発環境：C・C++・Python2・Python3・CUDA
その他開発環境：Linux・Raspberry Pi OS・Windows
開発支援ツール：Git・GitHub・GitLab
コミュニケーションツール：Slack
開発手法：アジャイル・チケット駆動開発
クラウドプラットフォーム：Amazon Web Service
開発内容タイプ：B2B・SaaS・リサーチ、解析・画像処理・AI・ネットワーク設計・ハードウェア制御・組込み・動画（ストリーミング、エンコード）

Kosuke Kanazawa
Industrial & Life Science

Incoming Quality Engineer

製造業での品質経験ある方必見です！

6 - 8 million yen Saitama Automotive Quality Assurance / Quality Control

Company overview: Our client is a global pioneer in vehicle control systems for heavy commercial vehicles.
Responsibilities: Supervise IQC (Incoming Quality Control) team
Conduct Supplier quality management
Enter / Manage data of inspection result to / with SAP
Create Inspection Report
Write 8D/QR6S (Quick Response 6 Sigma) reports
Communicate with responsible OPU(Operating Product Unit) / suppliers people
Support root cause analysis and development of countermeasure
Facilitate RCCA (Root Cause and Corrective Action)as needed
Confirm closure of issues and prevent recurrence

Assistant Vice President S&OP

潜在能力を最大限に発揮できる環境

16 - 20 million yen Tokyo Supply Chain Management Demand / Supply Planning

Company overview: Our client is a global Enterprise and Industry solutions company whose services include BPO and consulting. The HQ is based in the US and they have offices in over 25 countries worldwide.
Responsibilities: Main responsibilities：

Align capacity/ capability planning between sales organization and partner network (TPOs)
Coordinate demand workflow from CCBJI CCC – streamline, smooth and set up prioritization matrix (business rules framework out of Standard Operating Procedure)
Coordinate with Sales division on business request (Sales demand)
Input for standardization of business process and interaction between (eliminate friction points) CCC, Sales and EQ
Align with client stakeholders on timelines for process integration and optimization programs
Frequently review and operate exception case management outside prioritization matrix and operate within EQ on regional basis
Escalation resolution between regional sales and the different execution areas (Repair, QC, ...)
Set up & contribute to the S&OP cycle plan (business and budget plan, sales & marketing plan, new services plan)

経営企画（M&A)

利他主義を大切にする会社

8.29 - 15 million yen Tokyo Accounting & Finance Business Planning / Corporate Strategy

Company overview: Our client is a leading Japanese company with a strong global presence, primarily in the real estate business. They are renowned for operating a popular real estate information website and providing brokerage services, along with extensive support for property transactions and home searches. In addition to their core real estate business, the company has diversified into various lifestyle sectors, such as travel, marriage, and childcare, as part of their Group\'s expansion.
Responsibilities: 経営企画グループでは、各グループ会社・各事業と経営陣とのハブとなり、共に事業を推進していく役割を担っています。経営理念を実現するために成果を出せる組織を目指し、経営陣と議論しながらのブラッシュアップ、戦略の実行推進を支援します。国内外含むグループ全体の戦略・戦術の策定から実行支援まで、事業推進・経営管理をする役目を担っていただきます。業務内容：
国内外M&A支援
経営陣に対する戦略立案支援
グループ経営計画の立案、報告、レビュー、指導、QCDS対策、新事業の支援
変更の範囲：会社の定める業務に変更の可能性があります。

【在宅可】PM

プロジェクトマネジメントのご経験をお持ちの方必見です

5 - 13 million yen Kanagawa Industrial Project Management

Company overview: Our client is a global leader in technology distribution and solutions, specializing in semiconductors, electronics, and IT services. Headquartered in Yokohama, Japan, the company operates an extensive international network with branches across Asia, Europe, and North America.

In Japan, it plays a key role in delivering advanced technology solutions tailored to local needs, including semiconductor components and IT infrastructure. The firm is renowned for its commitment to technological excellence and customer satisfaction, establishing itself as a trusted partner in the global technology sector.
Responsibilities: スマートモビリティ事業において、海外の自動運転関連ソフトウェア製品を顧客へ導入する際のプロジェクトマネジメント業務をお任せします。営業チームが獲得してきた案件に対して、より技術的な観点でのコンサルティングや仕入れ先の取りまとめを通してプロジェクトを推進いただくポジションとなります。すでに自動車業界の大手メーカー様からの引き合いも複数いただいており、体制強化のための増員募集となります。

Pharmacovigilance Associate

PV Associate position in Tokyo based maker

5 - 8 million yen Tokyo Pharmaceutical Pharmacovigilance

Company overview: Our client is an international pharmaceutical company.
Responsibilities: 市販薬ならびに治験薬の国内及び外国における有害事象情報を収集、評価、検討し、PMDAならびにGlobal へ報告
市販薬ならびに治験薬の適正使用に関する安全性情報を医薬関係者等へ伝達する資料の作成
GVP省令ならびにGCP省令で求められているRMP、安全性定期報告等その他安全性業務に関する法規制の要求事項についての対応
GVP業務委託先製薬企業と連携の上、ファーマコビジランス業務が適切に行われるよう調整
GVP業務委託業者(CRO)の業務遂行状況を管理し、指導
Global PVならびに海外の規制情報の要求事項を理解し、ファーマコビジランス業務を遂行
経験の浅いメンバーを日常的にサポートおよび指導を行い、メンバーの育成に貢献
既存の業務プロセスの改善を率先して実行

組織開発コーチ兼プロジェクト推進

国内有数の日系コンサルティングファーム

11 - 15 million yen Tokyo Sales & Marketing Brand Management

Company overview: Our client is a global coaching Firm.
Responsibilities: ～2つの役割でクライアント企業の"組織開発"に貢献～
1.プロジェクトマネジメントで、組織開発に貢献
CEOを起点とした組織開発を実現させる「システミック・コーチング™」。
このプロジェクトの責任者を補佐しながら、組織開発を推進させる役割を担います。
プロジェクト全体の進捗管理、社内関係者のとりまとめ、
報告資料作成、アセスメント配信や各種インタビューのアレンジなど
幅広く担当し、スピーディかつ効果的に進めていく仕事です。
プロジェクト規模は、数名から数百名が参加するものまで様々です。
社内はもちろん、クライアント側事務局とも密接にコミュニケーションをとり、
プロジェクトの成功および継続的なお取引き（拡大・継続受注）にむけて
あなたのリーダーシップを発揮してください。
※新規営業も行っていただきます※
2.コーチとして、組織開発に貢献
（一財）認定コーチ資格を取得し、社内のいくつかの試験に合格した方から、
ミドルマネジメント層（30代～40代）を対象とした1on1コーチと、
「オンラインクラス（※1）」の進行役を担当していただきます。
プロコーチになるまではもちろん、プロになってからも、
年齢・役職関係なく学びフィードバックしあう風土や
充実したトレーニング、最先端のコーチング情報が手に入る環境があり、
継続的に自分の力を伸ばしていくことが可能です。
（※1) クライアントがコーチングスキルを学習するための電話型会議

●20代社員
「若くても、多くの経営幹部と対等にやりとり出来るチャンスがある」
「仕組みや制度構築ではなく、人にフォーカスした組織開発に携われる」
●30代前半社員
「プロジェクトを考える側だけでなく、実際に自分もコーチとしてクライアントの成長に深く関われる」
「努力すれば、早い段階でエグゼクティブコーチ（※2）になれるチャンスがある」
（※2）エグゼクティブコーチ
CEO、CxO、執行役員などのトップマネジメントを対象とするコーチ

コンサルタント

世界有数のコンサルティングファーム

7 - 10 million yen Tokyo Sales & Marketing Brand Management

Company overview: We offer a wide range of consulting services, from strategy development to implementation. Our goal is to solve our clients\' business challenges and support sustainable growth. In particular, we leverage industry knowledge and data analysis to drive strategy development and business process improvement. As a leader in technology implementation and digital transformation, we help our clients strengthen their competitiveness. We combine a global perspective with a localized approach to provide the best solutions for our clients\' needs.
Responsibilities: Strategyコンサルタントとして、国内外を代表するビックアカウントを経営・事業戦略の側面からコンサルティングを行います。
具体的な担当領域としては、下記になります。事業戦略立案／中期経営計画立案
新規事業立案、投資意思決定／海外市場参入戦略
収益改善／組織再編
ビジネスモデルトランスフォーメーション／投資管理体制構築、高度化

Pre-Sales Manager | プリセールスマネージャー

成長フェーズにおける企業でのビジネスマネージャーポジション・キャリアアップにつながる支援制度あり

90 - 15 million yen Tokyo Information Technology Field Engineer

Company overview: We are a leading provider of innovative digital solutions, with a core focus on the development of artificial intelligence. The company leverages information technology to provide customized software development and consulting services for a wide variety of industries. In particular, we leverage advanced technologies such as cloud computing, artificial intelligence, and large-scale data analytics to help our clients streamline and innovate their business processes. The company also provides security solutions and supports digital transformation, helping companies strengthen their competitiveness.
Responsibilities: お客様に対して、機能改善に関するご要望を技術的な観点でヒアリングし、それに基づいたサービス内容のカスタマイズや、技術的な新規提案を行っていただきます。商談時には、営業とエンジニア双方の観点でお客様のご要望を取りまとめ、開発要件への落とし込みやその後のプランニングまでお任せいたします。本ポジションは裁量が大きく、営業と技術の橋渡しといった仕事だけでなく、最新の技術や急速に成長している弊社プロダクト群との邂逅があり、候補者のみなさまのキャリア開発において、極めて意義深いものであると考えています。AI SaaS事業・AI Solutions事業に関する以下業務をお任せします。
業務内容：
当社営業メンバーとの商談同席（フルリモート）
顧客課題の技術面での整理
プロダクト改善への落とし込み（機能改善やカスタマイズに伴い必要な要件定義等）
営業とエンジニアの橋渡し役
新規プロダクトへの技術支援、営業支援
プリセールスメンバーのマネジメント、組織構築など

IR責任者

Tech startup advancing personal AI

10 - 20 million yen Tokyo Accounting & Finance IR

Company overview: We are a leading provider of innovative digital solutions, with a core focus on the development of artificial intelligence. The company leverages information technology to provide customized software development and consulting services for a wide variety of industries. In particular, we leverage advanced technologies such as cloud computing, artificial intelligence, and large-scale data analytics to help our clients streamline and innovate their business processes. The company also provides security solutions and supports digital transformation, helping companies strengthen their competitiveness.
Responsibilities: IR責任者として、CFO直下で中長期のビジョン・戦略立案・中長期計画の作成や株主や投資家に向けた事業・財務状況の情報提供などのIR業務全般の推進をミッションとして担っていただきます。
業務内容：
中長期のビジョン、戦略立案、中長期計画の作成
IR戦略の立案及び付随する調査/分析業務
機関投資家、個人投資家とのコミュニケーション設計
適時開示/プレスリリースの作成
機関投資家、セルサイドアナリストとの面談
決算説明資料の作成/ディレクション
決算説明会準備/運営/集客
IR活動から得られたフィードバックのマネジメントへの共有
個人投資家へ向けた各種情報発信
イベント（メディア出演や投資家向けセミナーなど）の準備/運営

ハイブリッド勤務/ IT Business Process Analyst（社内BPR推進コンサルタント）

Welcomes innovative thinkers / A global inclusive community

8 - 18 million yen Kanagawa Information Technology IT Consultant

Company overview: We specialize in the manufacture and sale of electronic components. Our main products include connectors, sensors, and relays, which are used in various industries. We have high technology and quality control, and our products meet the strictest standards. In particular, we develop components used in automobiles, industrial equipment, telecommunications equipment, and home appliances, providing reliable and durable solutions. We also offer customized services to meet customer needs and provide optimal proposals for various projects. By expanding globally and developing products that incorporate the latest technologies, we contribute to the evolution and development of industry.
Responsibilities: You will collaborate closely with global IT teams and local business stakeholders to analyze, optimize, and enhance business process through IT solutions. This role is critical in bridging the gap between business operations and technical systems, ensuring seamless integration of ERP systems (e.g. SAP) and other business applications to drive efficiency and transformation.
Main responsibilities:
Conduct deep analysis of business operations to identify improvement opportunities and propose IT-driven solutions to address operational challenges.
Collaborate with global IT teams to implement end-to-end process changes, ensuring alignment with organizational goals.
Oversee the full project lifecycle, from requirements gathering to project execution, and drive adoption of digital tools and technologies.
Ensure all project deliverables meet high-quality standards and proactively manage stakeholder expectations across different regions and time zones.
Ensure compliance with process control activities to meet audit criteria and corporate standards.

通信ネットワークエンジニア（超小型衛星システム）◆業界未経験可◆創業6年で急成長／宇宙スタートアップ

通信システム全体のサービス設計の経験ある方歓迎

6 - 12 million yen Tokyo Information Technology Embedded Engineer

Company overview: Our client develops satellites.
Responsibilities: ■業務内容：本ポジションでは、超小型衛星システムを利用した通信事業における、通信ネットワーク・プロトコル設計・開発・実装を中心に担当いただきます。海洋通信やIoT通信といった超小型衛星システムの新たな利用方法を実現するため、衛星開発エンジニアとともに通信サービス全体のシステム設計も含めた技術的課題に取り組んでいただきます。
■業務詳細：人工衛星システムを活用した通信システム（主に海洋通信、IoT通信を想定）のプロトコル設計・開発・実装に関わる業務

■使用ツール：OS：Windows, Linux
コード管理：GitHub
タスク管理：GitHub Projects V2・GitHub（Issue）
バージョン管理：Git
使用言語：C, C++, Python, MATLAB等
支給マシン：原則本人希望

■魅力：超小型衛星システムを利用した新規事業の創成にコアな技術の領域から深く関わることができること
大規模なコンステレーションを利用するため、事業の規模が大きいこと
経営陣と距離感の近いポジションで、宇宙ビジネスの最前線を体験できること

Product Manager (Data Center - UPS)

Fully-flextime and hybrid work are avairable.

8 - 10 million yen Tokyo Industrial Sales Engineer

Company overview: Our client is a global leader in energy management and automation, specializing in digital solutions to enhance efficiency and sustainability. With operations in over 100 countries and more than 150,000 employees worldwide, they provide advanced energy management and automation solutions across various sectors.

In Japan, they focus on delivering tailored solutions to meet local market needs, contributing significantly to their global revenue. Their commitment to innovation and sustainability drives their efforts to make energy safe, reliable, and efficient, supporting industries in reducing carbon footprints and improving operational efficiency.
Responsibilities: The company is a global industrial equipment manufacturer with approximately 150,000 employees worldwide and annual sales of about ¥3.8 trillion. It operates globally in industrial automation and energy management businesses. The company has been selected for the "World's Most Sustainable Companies Ranking" and the "World's Most Attractive Employers (Engineering)" list.
In Japan, the company has been expanding its business for over 60 years. It has acquired a global leader in UPS (Uninterruptible Power Supply) systems, successfully launching a full-scale secure power business in Japan. Moving forward, the company plans to continue expanding its two major businesses, Industrial Automation and Secure Power, while also actively investing in other fields to further grow its business.
They are seeking a talented Product Manager responsibles for our ‘3ph UPS’ product business market share, revenue goals and gross margins of the allocated product or partners portfolio. This is an exciting opportunity to lead the development and management of innovative products in a globally recognized company.
1. Business DevelopmentIdentify new market segments, partners or business opportunity
Identify trends to develop, deploy and sustain Programs for growth. This could be for specific end user group, Segment, specific products or any other area. The key focus is to bring new avenues of sustainable growth
Conduct market research and analysis – Using available research as available and at the same time being able to conduct primary research directly with the Customers, Consultants and partners via “Voice of Customer” sessions
Develop and execute business plans for the allocated activity, market segment, products or partners
Understand customers needs by working with internal teams and gathering of information from external sources including directly working customers and partners
Drive the business plans with the regional segment, Enterprise, channel sales and marketing teams
Diligently track results and progress of business plans
Provide advice to local teams on the GTM strategies and new business development

2. Product & Program ManagementWork with Line of Business (LoB) and Regional Product Managers
Participate in and provide inputs for product development to meet the country needs
Manage and provide necessary sales tools to partners
Develop local programs to meet quarterly and annual business objectives
Work with sales team, service team and offer & BD marketing team to execute the programs

3. Business ReportingWork with Regional Business Development teams for timely submission of business development activities and progress report
Work with local offer & BD marketing team and Sales team to drive marketing plans
Design the marketing mix with marketing team so as to achieve the marketing objectives of the identified product portfolio
Understand the competitive landscape and develop local strategies to beat competition
Support marketing activities to drive key campaigns and product messaging to the identified market segment

4. Sales & Marketing Support and ExecutionSupport and execute country/regional sales and marketing events and activities

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ネットワークエンジニア

グローバル本社のエンジニアとしてご活躍いただけます！

6.4 - 13 million yen Tokyo Information Technology IT Management

Company overview: We are a global leader in the apparel industry, committed to providing high-quality clothing at affordable prices. Our mission is to develop fashion brands loved by people of all ages and genders. Through fashion, we aim to enrich the lives of people worldwide and focus on creating sustainable value. We streamline processes from product development to production and sales, enabling rapid product cycles to meet customer needs promptly.
Responsibilities: シンプルかつ高品質なアパレルブランドを展開し、
世界中の人々の暮らしを、衣食住の"衣"から豊かにするグローバル企業です！
革新を続けるビジネスモデルとデジタル活用で、新たな価値を創造し続けています。
社員の挑戦を後押しする環境が整っており、実力次第で世界を舞台に活躍することが可能。
多様性を尊重し、変化を恐れず進化を続ける企業文化が魅力的です。
同社では、グローバル本社の【ネットワークエンジニア】
としてご活躍いただける方を探しています！
所属いただく事業部は、最新のテクノロジーを活用したグローバル化、クラウド化、モバイル化の推進に留まらず、利益を創出するIT=“攻めのIT”として、全社の業務改革をリードしています。また、常にお客様視点で業務の”あるべき姿”を定義し、最新のIT技術を活用した業務改革をリード／実現することをミッションとし、同チームは特にグループ・グローバル全ブランドのインフラ設計・構築・運用
を一貫して主導しています。
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■職務内容：
・クラウドサービスを活用する次世代システムためのグローバルネットワーク構成の検討、設計、導入
・世界約3,500以上の店舗での顧客サービスやデジタルアプリ導入に合わせた、最適な店舗ネットワークの標準化、設計、導入
・グローバルな拠点展開(オフィス、倉庫、データセンタ等)にあわせたネットワーク設計、導入
・クラウドサービスもしくはデータセンタで提供するプロキシサーバ、ファイアウォール、WAN高速化、SDN、CDN、SSL-VPNなどを活用したネットワークリソース利用の最適化、セキュリティ施策の検討・導入
※職務内容は、部署異動及び組織変更により、本部各部署に関連する業務の範囲で変更となる場合があります。
■キャリアパス：
ネットワークエンジニアとして専門性を高めることに加えて、チームでの協働を通じてクラウド基盤に関する知見も深めることが出来ます。
また、デジタル業務改革サービス部には様々な職種があり、ご自身の能力や適性、意欲次第でキャリアの幅を広げることが出来る他、日本国内のみならず、海外拠点でも活躍のチャンスが広がっています。
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Field Service Engineer Yokkaichi | フィールドサービスエンジニア

Global semiconductor equipment company

5 - 6.7 million yen Mie Industrial Field Service Engineer

Company overview: Our client is a leading provider of systems for the semiconductor industry.
Responsibilities: The sector of Customer Support (CS) is responsible for the maintenance, repair and continuous improvement of company systems at customer locations, as well as transferring. We are looking for Customer support Engineer who works in Customer site and at other locations within the company. This position is suitable for people who want to work as engineer with using Native Japanese Level/ Basic English.
Analyze and make repairs at customer site, if needed by effectively escalating to the next higher level, based on broad knowledge of most systems, using system documentation, to solve problems. Execute regular maintenance, implement upgrades and Field Change Orders, and provide elementary training to the customer and ensure proper operation of machines at customer site.
Main responsibilities:
Problem analysis and approachGather all information relevant for the problem, analyze using available means, gather additional diagnostic info if needed, decide on initial approach to solve problem, assess new information and adapt approach if necessary.

Problem handovers and routingHandover problem or problem aspects to others (2nd / 3rd line support), document and package all data relevant for problem resolution (e.g. pass-downs, work orders, field service reports, system problem reports, technical reports), ensure problem ownership is clear, ensure follow-up.

RepairsAdvise customer technical personnel in dealing with problems, together with customer technical staff and using manuals and guidance from 2nd and 3rd line support, use tools, replace parts, improve settings, to execute repairs.

ProceduresArrange with customer machine time window to execute procedure, plan procedure, arrange for all (possible) parts, tools, equipment and information / knowledge to be available at start of procedure, execute procedure, make necessary decisions / adaptations during procedure to realize optimal results.

Training / adviceExplain appropriate actions to users to correct malfunctions, train customers in use and routine maintenance of equipment, recommend changes in user procedures when needed.

InstallationInstall equipment at customers locations, including equipment with new features, unload components, inspect for damage, assemble, align and test.

Knowledge build-up and transferTeach others on company products, new and installed, tools, manuals, ways of working etc., maintain and broaden own knowledge.

CoachingProvide appropriate support and assistance to less experienced employee or local personnel as necessary.

Continuous improvementSignal possible improvements in manuals / procedures and ways of working, analyze applicability, accuracy and adherence to design specifications, recommend design changes or substitution of materials when appropriate.

Coordination and customer interactionPlan and coordinate the activities of employees in the team, including client personnel, deal with customer on multiple levels in all situations.

Scheduled service activitiesExecute regular maintenance and implement upgrades and FCO’s.

Engineering Manager (Solar Power/Storage)

Developer and asset manager of large-scale solar

10 - 12 million yen Tokyo Energy / Environment / EPC (Oil & Gas) Project Management

Company overview: This company is engaged in development, investment, construction and operation of renewable power plant in Japan
Responsibilities: Main responsibilities:
EngineeringOverseeing engineering work related to feasibility studies (FS) and front-end engineering design (FEED) for solar power and battery storage projects
Identify project-specific risks and implement risk management to propose mitigation or avoidance measures
Promotion of value engineering aimed at maximizing project safety and economic efficiency
Evaluating the cost of new technologies and carrying out risk management associated with their adoption
Study and planning to optimize construction sequences and logistics
Improve overall quality, including performance, cost and schedule, of the entire project through stakeholder management with major EPCs, contractors and vendors

Bidding/ContractPrepare bid packages for vendors, contractors and EPCs, oversee the bidding process, and perform bid analysis and evaluation
Preparation and management of EPC contract-related documents, contract negotiations and conclusion

ConstructionSupport the construction and asset management teams as well as provide construction management as required depending on the project.

Lekima Uluinasaravi
Industrial & Life Science

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