Jobs list of Industrial & Sales Engineer
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Job number: JN -112025-196641 Posted: 2026-03-04
Application Specialists- 原子間力顕微鏡 (AFM )
原子間力顕微鏡（AFM）もしくはナノインデンターの基礎知識および業務で使った経験をお持ちの方必見です5 - 8 million yen Tokyo Industrial Sales Engineer
- Company overview
- We are a leading global company that materializes and provides cutting-edge science as products and services. We specialize in the field of science business, where we observe matter at the scale of molecules and atoms. We bring together core technologies in areas such as low temperature, high magnetic fields, ultra-high vacuum environments, nuclear magnetic resonance, X-ray, and electron/optical measurements.
- Responsibilities
- 原子間力顕微鏡(AFM)およびナノインデンターについて、操作説明、デモンストレーション、プレゼンテーションを通して拡販のサポートをご担当いただきます。原子間力顕微鏡（AFM）およびナノインデンターのエンドユーザーまたは販売店に対する取扱説明、デモンストレーション。
上記製品に関連したアプリケーション技術のプレゼンテーションおよびプロモーションサポート。
営業担当者との営業同行訪問
学会や展示会の運営サポート
その他製品の販売サポートに関する各業務
Emmeline Tang
Industrial & Life Science -
Job number: JN -052025-188175 Posted: 2026-03-03
Sales Engineer
安全な職場環境／安定した経営6 - 8.5 million yen Tokyo Industrial Sales Engineer
- Company overview
- Our client specializes in the development and manufacture of mechanical power transmission components, including safety brakes, torque limiters, and shaft couplings, designed to enhance operational safety and efficiency in various industrial applications. Their products are utilized across a wide range of sectors such as automation, elevator systems, and stage technology, ensuring reliable motion control and protection against overloads.
- Responsibilities
- Main responsibilities:
This position directly reports to Business Development Manager.
Major responsibilities of this position are to implement the sales plan based on the agreement between Corporate and Japan:To demonstrate the advantage or benefits of Mayr products to the customers and accelerate the order taking.
To accelerate sales growth and expansion of sales/distribution channel through introduction and proposal of Mayr products as well as technical support;
To develop a long-term, sustainable and reliable relationship with the customers and accelerate to adopt Mayr products;
業務内容：
このポジションは当社の事業開発部⾧（Business Development Manager）に直属します。
主な職務は当社と日本法人の間で合意された販売計画を実施することにあります。 当社製品の強みや採用による優位性を顧客に示し、採用に結び付け、売上増加につなげる。
当社製品の紹介とアプリケーションに最適な提案並びに技術的なサポートを通じて販路を拡大する。
顧客との⾧期的で継続的かつ信頼される関係を築き当社製品の採用を加速させる。
Grace Rejante
Industrial & Life Science -
Job number: JN -032025-185566 Posted: 2026-02-27
Product Manager (Data Center - UPS)
Fully-flextime and hybrid work are avairable.8 - 10 million yen Tokyo Industrial Sales Engineer
- Company overview
- Our client is a global leader in energy management and automation, specializing in digital solutions to enhance efficiency and sustainability. With operations in over 100 countries and more than 150,000 employees worldwide, they provide advanced energy management and automation solutions across various sectors.
In Japan, they focus on delivering tailored solutions to meet local market needs, contributing significantly to their global revenue. Their commitment to innovation and sustainability drives their efforts to make energy safe, reliable, and efficient, supporting industries in reducing carbon footprints and improving operational efficiency. - Responsibilities
- The company is a global industrial equipment manufacturer with approximately 150,000 employees worldwide and annual sales of about ¥3.8 trillion. It operates globally in industrial automation and energy management businesses. The company has been selected for the "World's Most Sustainable Companies Ranking" and the "World's Most Attractive Employers (Engineering)" list.
In Japan, the company has been expanding its business for over 60 years. It has acquired a global leader in UPS (Uninterruptible Power Supply) systems, successfully launching a full-scale secure power business in Japan. Moving forward, the company plans to continue expanding its two major businesses, Industrial Automation and Secure Power, while also actively investing in other fields to further grow its business.
They are seeking a talented Product Manager responsibles for our ‘3ph UPS’ product business market share, revenue goals and gross margins of the allocated product or partners portfolio. This is an exciting opportunity to lead the development and management of innovative products in a globally recognized company.
1. Business DevelopmentIdentify new market segments, partners or business opportunity
Identify trends to develop, deploy and sustain Programs for growth. This could be for specific end user group, Segment, specific products or any other area. The key focus is to bring new avenues of sustainable growth
Conduct market research and analysis – Using available research as available and at the same time being able to conduct primary research directly with the Customers, Consultants and partners via “Voice of Customer” sessions
Develop and execute business plans for the allocated activity, market segment, products or partners
Understand customers needs by working with internal teams and gathering of information from external sources including directly working customers and partners
Drive the business plans with the regional segment, Enterprise, channel sales and marketing teams
Diligently track results and progress of business plans
Provide advice to local teams on the GTM strategies and new business development
2. Product & Program ManagementWork with Line of Business (LoB) and Regional Product Managers
Participate in and provide inputs for product development to meet the country needs
Manage and provide necessary sales tools to partners
Develop local programs to meet quarterly and annual business objectives
Work with sales team, service team and offer & BD marketing team to execute the programs
3. Business ReportingWork with Regional Business Development teams for timely submission of business development activities and progress report
Work with local offer & BD marketing team and Sales team to drive marketing plans
Design the marketing mix with marketing team so as to achieve the marketing objectives of the identified product portfolio
Understand the competitive landscape and develop local strategies to beat competition
Support marketing activities to drive key campaigns and product messaging to the identified market segment
4. Sales & Marketing Support and ExecutionSupport and execute country/regional sales and marketing events and activities
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Di Fei
Industrial & Life Science -
Job number: JN -012026-199268 Posted: 2026-02-21
Sales Engineer - Connectors (Yokohama or Nagoya)
Leading Firm in Industrial Connectors, Growing Group7.5 - 9 million yen Kanagawa Industrial Sales Engineer
- Company overview
- Our client is a leading company in environment-resistant connectors.
- Responsibilities
- 業務概要：
顧客との関係構築を通じてビジネス成長を支援
予測管理、セールスファネルの育成
ソリューション開発、プロジェクト管理への参加
技術的課題への対応、競合状況の監視
セールス手法の適用、CRMの維持
ディストリビューター支援、契約管理、顧客クレーム対応
主な業務内容：
担当エリアにおけるビジネス成長を推進し、既存顧客・新規顧客との関係を構築
売上予測の入力・更新
セールスファネルの管理・育成（理想的なセールスプロセスに基づく）
顧客と協力し、製品・サービス・外部ソリューションを含むシステム提案を開発
プロジェクト管理への参加、主要顧客との調整
技術的・ビジネス的な課題に対応し、必要に応じてプレゼンテーションを実施
市場や顧客における競合動向の監視・報告
ソリューションセリングやオポチュニティ重視のアプローチを含むセールス手法の適用
CRMシステムの維持・更新
ディストリビューターや代理店との関係構築・技術支援
契約・購入契約の管理、顧客との交渉
製品・市場知識の共有
顧客クレームの適切な対応とフォローアップ
Laurent Sauvageau
Industrial & Life Science -
Job number: JN -022026-200027 Posted: 2026-02-09
【川崎駅】鉄道システム事業における海外のセールスエンジニア・プロジェクトマネジメント
電気全般に関する基本知識をお持ちの方必見です!5 - 8 million yen Kanagawa Industrial Sales Engineer
- Company overview
- Our client is a major Japanese company whose main businesses are social infrastructure, electronic equipment, and digital products.
- Responsibilities
- 海外案件向けシステムの要求仕様／設計仕様の取り纏め
入札・提案フェーズにおける技術資料作成、見積条件の確定、質疑対応
海外プロジェクトのQCDR(品質／コスト／納期／リスク)管理、進捗・課題のガバナンス
海外鉄道プロジェクト特有の各種規格／認証への対応、工場試験/現地試験の立会、現地試験の技術統括
変更管理／契約技術条項の整合、社内関連部門(設計／製造／品質／調達／法務)および海外サプライヤ／パートナーとの調整
納入後の技術フォロー
Shotaro Tsubaki
Industrial & Life Science -
Job number: JN -012025-183192 Posted: 2026-01-28
プロダクトスペシャリスト（プリセールス・HPLC担当）
分析機器のプリセールス経験が活かせます。9.6 - 12.6 million yen Tokyo Industrial Sales Engineer
- Company overview
- We are one of the world\'s largest manufacturers, providing development for life science research equipment, laboratory analytical instruments, in vitro diagnostic pharmaceuticals, medical devices, and reagents. We have a product development base in Japan, where highly specialized professionals conduct product development, sales, and support.
Our primary markets include "Food," "Pharmaceuticals," "Environment and Forensics," "Diagnostics," "Chemical and Energy," and "Research." We support the discovery of new clinical trials and the achievement of goals in various fields.
We value diversity and emphasize teamwork while maintaining a strong sense of professional responsibility. By collaborating with our global product development centers, we provide the latest technologies to customers both domestically and internationally. - Responsibilities
- 【世界最高水準の製品力で、顧客の課題解決に挑む醍醐味】同社は、ライフサイエンス研究、分析、診断、医療機器、試薬など幅広い分野において、世界トップクラスの製品とサービスを提供するグローバルリーダーです。この度、日本における更なる事業拡大に向けて、HPLC製品他のプリセールスを担当する熱意ある方を募集します。営業チームと連携し、お客様のニーズに最適なソリューションを提案、技術的な側面から販売活動を支援します。多様性とチームワークを重視し、社員一人ひとりがプロフェッショナルとしての責任感をもって業務に取り組める環境を提供する同社は、社員クチコミサイトで上位1％に該当する評価を獲得しています。働きがいあるグローバルな環境を次の活躍の場に選びませんか？
■職務内容
：
HPLC製品他のプリセールス業務全般。
年間のビジネス戦略立案。
新規・既存顧客及びパートナー企業に対し製品の販売促進及びソリューションの提案。
営業チーム及び代理店の活動を製品面及びテクニカルな面からサポートし、お客様のニーズをサポート（特に製薬業界）。
営業/マーケティング部門との協業（各種イベント・セミナーへの参加・登壇、販促資料作成、営業チーム及び代理店に対する製品トレーニングの実施）
製品の簡単なデモンストレーション対応
海外メンバーとの連携、情報収集及び発信
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Mai Inoue
Industrial & Life Science -
Job number: JN -082024-173339 Posted: 2026-01-28
技術営業（FAロボット）｜technical sales （FA robot）
メカトロ、機械系の商材を取り扱ったことがある方必見です4.5 - 8.2 million yen Tokyo Industrial Sales Engineer
- Company overview
- Our client is a global leader in motion plastics, specializing in energy chain systems, linear guides, and plain bearings. The Tokyo branch, with approximately 100 employees, is central to delivering innovative solutions tailored to the Japanese market.
Globally, the company operates in over 35 countries with more than 4,500 employees, including key locations in the United States, Germany, China, and Brazil. This extensive network ensures exceptional service and cutting-edge solutions for clients worldwide. - Responsibilities
- 業務内容：
同社が近年力を入れている協働型ロボット等の事業拡大に伴う拡販、プロモーション及び技術サポート全般をお任せします。
弊社の他の製品群導入済みの顧客や、SEO対策や展示会をきっかけに興味をお持ちいただいたお客様に対し営業をしていきます。飛び込み営業はございません。
国内には技術者がいないため、技術的な対応については海外担当者に相談・確認し進める必要があります。
新規ユーザー獲得に向け、実機デモンストレーションや制御関連のサポートサービス、地域営業担当（他製品担当）と同行・営業活動し、国内関連部署や海外チームとの協業により、事業成長を促進していってください。
Esra Demirtas
Industrial & Life Science -
Job number: JN -072024-35821 Posted: 2026-01-28
リモートマネジメント製品のSales Engineerer
英語力を活かせる／通信技術を提供するリーディングカンパニー／6 - 7.5 million yen Kanagawa Industrial Sales Engineer
- Company overview
- We are a global leading company providing communication technology for industrial equipment. We offer reliable solutions that connect devices to major industrial network protocols. Our products include Ethernet interfaces and embedded modules, providing plug-in modules and interface cards compatible with major fieldbuses, industrial Ethernet, wireless, and serial connections. Our products are adopted by equipment manufacturers worldwide, and we have offices and distributors in various countries, providing global services. With a wide range of products that can accommodate diverse equipment specifications, we continue to enhance our market reputation and ensure a stable future.
- Responsibilities
- リモートマネジメント（遠隔監視）製品の技術サポート
販売代理店向けトレーニング
上記を実行するための製品責任部署（ベルギー）との連携（問い合わせ、打ち合わせ、交渉）
国内営業と連携した客先プロモート
Mai Inoue
Industrial & Life Science -
Job number: JN -092025-193403 Posted: 2026-01-14
Field Application Engineer
Join global teams advancing high-vacuum solutions worldwide7 - 10 million yen Tokyo Industrial Sales Engineer
- Company overview
- Our client is a global leader in vacuum valve technology, renowned for its cutting-edge solutions in semiconductor, industrial, and scientific applications. Headquartered in Switzerland, the company has a significant presence in Japan, with a key branch in Yokohama.
This branch employs around 200 professionals and plays a vital role in supporting growth in the Asia-Pacific region. Worldwide, our client employs over 3,000 people and operates numerous production facilities and R&D centers across Europe, North America, and Asia. Their commitment to technology and quality positions them at the forefront of the vacuum valve industry. - Responsibilities
- Main responsibilities:
Responsible for the technical interface between the business and customers' including OEM and IDM. Act as the technical specialist on customer processes, tools, applications and product requirements.
This position can contribute by identifying technical challenges and recognizing new business opportunities at key accounts as well as upcoming technical challenges at customers before reaching “official” reporting channels with the goal to increase business. Act strongly on further trends at the customers processes and identifies future product requirements. Then guiding the customers in finding better solutions for its products by proposing company values.
Support internal stakeholders (Product Managers, Sector Managers, Engineers, and so on) for engineering discussions with customers in Japan for making proposal.
Partner with sales team to define product requirements, develop value propositions and set strategies to penetrate and grow business at key accounts.
Drive Spec-Wins to achieve annual objectives.
Become reliable technical contributor in projects for both the business and customers.
Lead defining specification of new product developments and existing product customizations to protect and increase the Share of Wallet for the company.
Identify customers technical roadmaps and share among the internal stakeholders
Provide accurate and precise answers to customer requests and questions.
Responsible for New Product Introduction (NPI).
Responsible for customer evaluations on-site e.g. testing valves in clean room at customer site.
Reflect Voice of Company project team in customer projects.
Reflect Voice of Customer in product development projects.
Guide and influence customers on their technical decisions based on strategy of engineering & product management.
Support complex technical problem at customers in cooperation with responsible Product Manager and if necessary, escalate it to mangers for further help the sales team in customer acquisition and negotiations and proactively drive the product specification process.
Contributes to the engineering network.
Carefully monitor competitor landscape, run competition analysis and work out the company's competitive advantage
Grace Rejante
Industrial & Life Science -
Job number: JN -072024-141447 Posted: 2025-08-27
(Work from Home!) Sales Engineer of Hydraulics in Industrial Automation
Chance of International Travel6 - 8 million yen Kanagawa Industrial Sales Engineer
- Company overview
- We develop and manufacture control systems and devices used in the aircraft, defense, industrial products, and medical equipment markets, with its main manufacturing base in the United States. Our products and systems are used in military and civilian aircraft control systems, as well as various control devices in military equipment and devices, and as control components and devices in factory machinery, railroads, and medical equipment.
- Responsibilities
- Main responsibilities: (List 5 - 8 major accountabilities below)
Regularly report to the team leader of industrial automation sales
Manage own sales accounts and Achieve sales target/goals
Actively offer effective and flexible solutions to customers, working with others such as sales engineers and engineers when necessary.
Forecast and purse major prospects to set sales targets of individual customers.
Make and propose the sales strategy with the market insight and the voice of customers.
Identify and propose our products that meet customer needs which is even customer doesn't know.
Closely work with team members to build good relationship and make synergy.
Laurent Sauvageau
Industrial & Life Science -
Job number: JN -072024-35685 Posted: 2025-08-13
ビルディングオートメーション（HVAC)製品の Sales Engineer
ビルディングマネジメントシステムの経験者必見です!6 - 7.5 million yen Kanagawa Industrial Sales Engineer
- Company overview
- We are a global leading company providing communication technology for industrial equipment. We offer reliable solutions that connect devices to major industrial network protocols. Our products include Ethernet interfaces and embedded modules, providing plug-in modules and interface cards compatible with major fieldbuses, industrial Ethernet, wireless, and serial connections. Our products are adopted by equipment manufacturers worldwide, and we have offices and distributors in various countries, providing global services. With a wide range of products that can accommodate diverse equipment specifications, we continue to enhance our market reputation and ensure a stable future.
- Responsibilities
- ビルディングオートメーション（HVAC) 製品のSales Engineer を募集します。
Mai Inoue
Industrial & Life Science -
Job number: JN -072024-6811 Posted: 2025-07-11
Market Development Manager - Lasers to Microelectronics Market
Plan Laser Sales / Marketing! Top tech!7 - 11 million yen Tokyo Industrial Sales Engineer
- Company overview
- The company designs, manufactures and markets laser systems and components, laser measurement and control products, optics, and laser accessories, which are used both in industry and scientific research.
- Responsibilities
- Market Development Manager in Micro Electronics applications (e.g. FPD, SEMI), and MP applications, etc.
Developing new commercial business and expanding existing business
Conduct comprehensive market analysis and identify new business opportunities
Manage OEM business; identify and create additional partnership opportunities
Negotiate and close complex deals that benefit Coherent and our customers
Timely and accurate reports as requested or required, such reports on account status or problems.
Provide accurate quarterly and annual business forecasts and achieve these targets
Develop and implement business growth strategies to achieve the sales targets in short term, medium term and long term
Own metrics to analyze and track business performance (market share / penetration, competitive, cost analyses; market, product, service strategy requirements) and communicate them effectively with internal organizations.
Adhere to company processes and policies.
Communicate with applicable persons in oversea offices in order to receive their support
Escalate the problem or claim from customers to Sales Manager in a timely manner.
Laurent Sauvageau
Industrial & Life Science -
Job number: JN -052025-188174 Posted: 2025-06-02
Software Specialist
Facing challenges with bold and fresh ideas6 - 8 million yen Kanagawa Industrial Sales Engineer
- Company overview
- Our client is a manufacturer that operates businesses in machinery, power tools, laser processing, electronics, and medical technology. In our production system, we have implemented the "Syncro" system at our headquarters factory in Germany, enabling a innovative production process with flexibility and responsiveness across the entire production line. This system serves as the driving force behind our innovation. In our production processes, we adhere to the motto of "Just-In-Time" and continuously strive for improvement.
- Responsibilities
- Main responsibilities:
System integration (requirements definition, API development, system construction, proposal activities for customers)
Software development (creating use cases, architecture design, detailed design, implementation, testing)
Technical support for customers after software product sales
Responding to customer inquiries, onboarding training, installation (remote or on-site)
Escalation to the oversea support department and development team (inquiries, development requests, etc.)
Escalating issues that cannot be resolved locally to the development team overseas, accurately conveying the situation, and deriving solutions
Providing technical support and training to the sales teamExample Lecturing/training the sales team on the characteristics of the software itself, the benefits it brings to customers, and how to use it (depending on experience)
Volume of Each TaskDaily software development work and system construction at customer sites are the most significant volumes throughout the year, with changes due to seasonal factors such as exhibitions and new product launches.
ChallengesAccurately understanding customer needs and providing solutions that match them, technical skills, leadership to involve team members, and communication skills.
業務内容：
システムインテグレーション（要件定義、API 開発、システム構築、お客様向けの提案活動）
ソフトウェアの開発（ユースケース作成、アーキテクチャ設計、詳細設計・実装・テスト）
ソフトウェア製品販売後のお客様に対する技術サポート
お客様からの問い合わせ対応、オンボーディングトレーニング、インストレーション（リモートもしくは現地）
海外のサポート部門、開発チームへのエスカレーション（問い合わせ、開発要求依頼等）ローカルで解決できないトラブルについて開発先（海外）にエスカレーション→状況を正確に伝えて解決策を導き出す
営業向け技術サポートおよびトレーニング実施(例)営業チームにソフトウェア自体の特性やお客様にもたらすメリットの訴求ポイント、使い方のレクチャー／トレーニング
Emmeline Tang
Industrial & Life Science -
Job number: JN -072024-3172 Posted: 2024-09-14
(Tokyo 700-1200万) Sales Engineer @Drone&Robotics Market Leader
Top Logistics Drones;Large Company7 - 12 million yen Tokyo Industrial Sales Engineer
- Company overview
- At the forefront of automation and robotics, our client is revolutionizing logistics and warehousing. Their Japan branch, staffed by over 100 skilled professionals, is dedicated to advancing efficiency and performance through state-of-the-art robotic systems and intelligent automation technologies.
Globally, they operate more than 20 branches across Europe, Asia, and the Americas, highlighting their capability to deliver scalable solutions that meet diverse client needs.
Discover how our client is shaping the future of logistics automation and driving success in an ever-evolving industry. - Responsibilities
- You will take over sales opportunities from the Business Development team and will be responsible for the design of final technical and commercial offers
You will build and propose efficient technical solutions, based on the integration of our system within the customers’ warehouses
You will analyze the customers' logistics data
You will ensure a proper dimensioning of the selected solutions and participate to the defense of our offer with the clients
You will support our integrators on how to sell our products and solutions
You will conduct a daily strategic watch to ensure that our R&D roadmap is aligned with market trends and needs
Laurent Sauvageau
Industrial & Life Science -
Job number: JN -072024-37199 Posted: 2024-09-11
プロジェクトマネージャー
蓄電池システム製品における技術営業8 - 15 million yen Tokyo Industrial Sales Engineer
- Company overview
- We are a leading ICT solution provider offering a wide range of ICT products and services. We provide services ranging from telecommunications equipment, computer networks, and cloud services for general consumers to solutions for telecommunications operators and enterprises.
- Responsibilities
- 業務内容：
パワーエレクトロニクス製品及び周辺機器の設置の実施。太陽光用PCS、蓄電池システムなどの据付、試運転調整、システム設定、メンテナンス、テクニカルサポートなどを担当し、解決するまで生じた技術問題を管理すること。
顧客と社内プロジェクトサポートチームと繋がり、プロジェクトにおける技術問題の解決方法および計画を導く。
顧客と効率的なコミュニケーションを取りながら、TAC障害分析と現場のテクニカルサポートを実行すること。
サービスシステムを改善し、顧客および現地エンジニアに必要なテクニカルサポートと研修教育を提供すること。
製品物流確認からサービス納品・受入までの全プロセスを遂行すること。
Di Fei
Industrial & Life Science -
Job number: JN -072024-142327 Posted: 2024-09-11
Technical Sales (FAE) (Relay products at Leading Biz)
FAE / Tech Sales At World Market Leader7 - 10 million yen Kanagawa Industrial Sales Engineer
- Company overview
- We specialize in the manufacture and sale of electronic components. Our main products include connectors, sensors, and relays, which are used in various industries. We have high technology and quality control, and our products meet the strictest standards. In particular, we develop components used in automobiles, industrial equipment, telecommunications equipment, and home appliances, providing reliable and durable solutions. We also offer customized services to meet customer needs and provide optimal proposals for various projects. By expanding globally and developing products that incorporate the latest technologies, we contribute to the evolution and development of industry.
- Responsibilities
- Work closely with domestic machine equipment manufacturers, factory automation equipment, semiconductor manufacturing equipment, and other industrial equipment manufacturers and customers in the related electronics field to understand new or existing customer applications, find demand for our relay products, and make proposals. Provide technical support until the end of our customer’s projects.
Drive the business negotiations from the technical side of the project
Introduce the most suitable products for each customer application in close cooperation with domestic and overseas marketing and development departments.
Propose customization according to customer demands and communicate the customer needs to related departments within the company.
Understand market trends and application trends, and develop new customers along with product management and sales.
Provide technical support for technical inquiries from customers / distributors.
Laurent Sauvageau
Industrial & Life Science -
Job number: JN -072024-34873 Posted: 2024-09-11
Sales Support Specialist
Global team / Big growth possibilities4.42 - 7.82 million yen Tokyo Industrial Sales Engineer
- Company overview
- We are a company that verifies the safety and conducts evaluations and certifications of products. Our main business includes product safety testing and certification, electromagnetic compatibility (EMC) testing and evaluation, factory inspection, and labeling services. Our mark, with over 110 years of history, is one of the most recognized safety certification marks among consumers in the United States. As new technologies emerge in products, consumer awareness of safety increases. We rigorously check these products and provide evaluations and certifications to ensure consumer safety. We continue to expand into new fields such as fuel cells and solar power generation, anticipating further growth. The mark we provide for certified products is widely adopted by many states and municipalities in the United States, playing a crucial role in product sales. Moreover, this mark is widely recognized by consumers as a symbol of quality and safety, indicating that the product has been recognized for its safety and reliability.
- Responsibilities
- This is an exciting opportunity to support sales for the company's Sustainability and Environmental, Social, and Governance (ESG) Data Management Software offerings to its client base. Under moderate supervision, the Sales Support Specialist supports sales professionals in all administrative processes, including quote generation, order processing and booking, post-sales customer service support and anywhere else administrative assistance is required. Applies their experience and knowledge to identify any and resolve problems and work toward continuous process improvement.
Main responsibilities:
Engages with customers via emails/phones for the purpose of taking orders, order fulfilment, or admin-related post-sales activities.
Under moderate supervision, develops and shares quotes for specified categories of leads using standardized pricing tools.
Processes orders into the ERP after quote acceptance, ensures clients receive follow-up of sent quotes and assists in turning quotes into orders.
Supports account managers and owners by performing administrative-related tasks.
Tracks previous orders and supplies data from internal data sources when directed by account owners and representatives to facilitate deeper knowledge of accounts and account opportunities.
Supports on post-sale inquiries that are received through either phone, email, or contact us form submissions with respect to invoicing, name/address changes, etc.
Read and follow the company Code of Conduct and follow all physical and digital security practices.
Performs other duties as directed.
Kazuya Sakata
Industrial & Life Science
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