【Hybrid】Service Sales Manager

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Job details

Company overview

Our client is a global leader in energy management and automation, specializing in digital solutions to enhance efficiency and sustainability. With operations in over 100 countries and more than 150,000 employees worldwide, they provide advanced energy management and automation solutions across various sectors.

In Japan, they focus on delivering tailored solutions to meet local market needs, contributing significantly to their global revenue. Their commitment to innovation and sustainability drives their efforts to make energy safe, reliable, and efficient, supporting industries in reducing carbon footprints and improving operational efficiency.

Responsibilities

The Services Sales Manager grows service revenue from existing electrical equipment by managing key accounts, driving complex and multi-site deals, and selling a wide range of technical and digital services.
The role focuses on customer relationship development, proposal coordination, and achieving profitable sales targets through cross functional collaboration.

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■Main responsibilities

• Develops and executes annual sales plan for key customers in their account portfolio. 
• Educates customers on all products and services with special attention on recurring and digital offers
• Cross selling of Services portfolio.
• Secures customer satisfaction overseeing all ongoing activities with the customer (orders, delivery...)
• Utilizes CRM Software for sales funnel management, account planning, performance and opportunity detection
• Provides monthly forecasts, using CRM, and summaries in a timely manner
• Participates in the preparation of analysis and reports on Services performance
• Provides precise and timely information to Tender team to prepare sales quotations and proposals
• Monitors margin to be at or above country thresholds.
• Works closely with Inside Services Sales Representatives and the Business Units account managers to maximize business opportunities
• Gives the Services Marketing leaders Offers feedback and needs

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Requirements

• The successful candidate should have a 4 year college degree or equivalent work experience and >5 years technical sales experience
• Account management experiences and skills
• Native speaker level for Japanese, business level of English (written, verbal)
• People Management skills are plus

Salary

14 - 17 million yen

Location

Tokyo