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  • Job number: JN -072024-36046 Posted: 2024-10-17

    顧客・社内チームの技術的サポート

    フレックス制・土日祝休み・年休120日以上・働き方◎
    5 - 8.3 million yen Tokyo Information Technology Helpdesk / Support Engineer

    Company overview
    Our client is a leading provider of supply chain management and logistics solutions. Based in Tokyo, the company is wholly owned by a major global logistics group headquartered in Chicago, USA. It plays a crucial role in managing supply chain operations tailored to the Japanese market.

    The company offers a full range of services, including transportation management, warehousing, and distribution. With a focus on innovation and operational excellence, it uses advanced technology and best practices to enhance efficiency and reliability. Employing over 100 professionals, the company is dedicated to addressing local market challenges and ensuring high service levels.

    Committed to sustainability and continuous improvement, the company integrates eco-friendly practices and advanced technologies to drive operational success and environmental responsibility.
    Responsibilities
    ■業務内容:
    プロフェッショナルとしてお客様、または社内のチームの技術的サポートを行います。ソフトウェアアプリケーション、WMS・TMSの領域の技術的ソリューションに関する問題解決に注力いただきます。エンドユーザー、ITチーム、ソリューションアナリスト、アプリケーション開発者、外部のパートナーと一緒に問題解決、アプリケーションのパフォーマンス改善、最適機能を担保します。また、アプリケーションサポートプロセスのドキュメンテーション、モニタリング、継続的改善にも携わります。技術的な問題への迅速かつ効果的解決により、組織のテクノロジーソリューションのスムーズな運用と、顧客満足に大きく貢献できます。

    ■職務詳細:
    ソリューションサポート:適時に効果的な技術的サポートをソフトウェアアプリケーション、システム、またはテクノロジーソリューションにおいて問題を抱えるエンドユーザー、お客様、または社内のチームに提供。
    問題解決:技術的な問題について、診断しトラブルシューティングを実施する。原因を特定し、問題解決のためのソリューションを開発する。遠隔、電話、オンサイトでの対応を含みます。
    ドキュメンテーション:チケッティングシステムやナレッジベースにおける顧客やユーザーの問い合わせ対応の詳細な記録を残す。
    コミュニケーション:ノンテクニカルユーザーに技術情報をわかりやすく伝え、問題解決をサポート。
    コラボレーション:開発者・システム管理者・QAチームといったクロスファンクションチームと協業し、複雑な技術的な問題へ取り組む。
    トレーニング:ソフトウェアアプリケーションを効果的に利用できるよう、ユーザーや顧客にトレーニングを提供。
    品質保証:ソフトウェアアップデート、パッチ、ニューリリース等のテストを行い、何か問題が無いように担保。
    モニタリング:システムやアプリケーションを継続的に監視し、ユーザーに大きな影響が出る前に潜在的な問題を解決。
    顧客満足:問題解決を迅速に効果的に行い、高いレベルの顧客満足度を維持する。製品の改善に向け、フィードバックを集め、インサイトを提供。
    ナレッジシェアリング:業界トレンド、ベストプラクティス、新しいテクノロジーの情報を得て、ナレッジや経験をサポートチームや他のステークホルダーと共有。
    Jonathan Holloway
    Jonathan Holloway
    Inhouse IT
  • Job number: JN -072024-37191 Posted: 2024-10-17

    IT Coordinator

    株価爆上がり中 / 充実した福利厚生&WLB / グローバルなキャリアパス
    7 - 10 million yen Tokyo Information Technology Helpdesk / Support Engineer

    Company overview
    Our client is a global healthcare company.
    Responsibilities
    Manage Digital Work Place (DWP) services and support.
    Manage and develop help desk staff for DWP.
    Ensure compliance with business ethics, relevant Standard Operating Procedure(s) ( SOPs) and legal laws.
    Serve as the Kanban Champion for the Region (SME).
    Manage AV Equipment resources. 
    Yang Xu
    Yang Xu
    Inhouse IT
  • Job number: JN -072024-39541 Posted: 2024-10-17

    テクニカルサポートエンジニア

    データを活用するプロダクトの開発やSIer経験をお持ちの方必見です。
    6.5 - 7.5 million yen Tokyo Information Technology Helpdesk / Support Engineer

    Company overview
    Our client is a data-driven consulting firm.
    Responsibilities
    顧客および社内スタッフからの技術的な問い合わせに対応する、SaaS型プロダクトのテクニカルサポートのポジションです。
    直近ではマーケティングオートメーション(MA)プロダクトを担当いただき、具体的には以下の業務をお任せします。日本語による技術サポート対応
    海外サービスベンダーとの調整業務
    顧客向けヘルプデスクの管理および運用

    Iori Ohara
    Iori Ohara
    Tech Services
  • Job number: JN -072024-169505 Posted: 2024-10-17

    テクニカルサポート

    通信/キャアリ業界でのサービス提案、導入経験をお持ちの方必見です。
    5 - 8 million yen Tokyo Information Technology Helpdesk / Support Engineer

    Company overview
    Our client a leading Japanese internet services and e-commerce company, engaging in a wide range of business areas including online shopping malls. We deploy advanced technology and customer-centric services, utilized by users in Japan and abroad. We operate diverse businesses such as e-commerce, finance, and digital content, offering various services including online shopping platforms, cloud services, and internet banking. We also provide point programs and media content to enhance customer engagement. Additionally, we actively expand our business both domestically and internationally, strengthening our competitiveness in the global market.
    Responsibilities
    法人ビジネスにおけるサービスのソリューション提案支援、案件テクニカル支援、個別案件PM
    B2B領域で経済圏を活用した新しいビジネス導入に必要な、テクニカルオペレーションの構築、支援、グループ各社との連携
    委託パートナー開拓、構築体制の構築
    サービス導入にあたり個別案件の検証業務
    Jonathan Holloway
    Jonathan Holloway
    Inhouse IT
  • Job number: JN -072024-149865 Posted: 2024-10-17

    IT Support Manager | ITサポートマネージャー

    Position requires great comm. skills & some paitience
    10 - 12 million yen Tokyo Information Technology Helpdesk / Support Engineer

    Company overview
    Our client is a foreign life insurance company that is part of one of the world\'s largest global financial groups and has a long history in the Japanese market. Since its entry into the Japanese market in the 1990s, we have been providing comprehensive financial services through its affiliated companies and focusing on providing innovative products and high quality services under the slogan of “customer centricity” backed by its strong financial base. We focus on providing innovative products and high quality services with a “customer-centric focus” backed by a strong financial base. We aim to contribute to Japanese society and continue to be a trusted partner to our customers.
    Responsibilities
    Main responsibilities:
    Point of contact for escalation management as necessary during all phases of customer support
    Personalized communication, troubleshooting, coordinating with other teams, and maintaining strong customer relationships through strong communication and problem-solving skills, and patience
    Identify and suggest improvement to operational processes for example Incident Management, Change Management, Release Management, Post-Mortems, RCAs, etc.
    Build and maintain strong cross-functional relationships/alignment with partners across the business
    Communicate with multiple stakeholders effectively in both verbal/written communication

    Arshad Azad
    Arshad Azad
    Inhouse IT
  • Job number: JN -072024-33589 Posted: 2024-10-17

    コーポレートエンジニア(IT戦略領域)

    Help innovate the medical industry
    9 - 13 million yen Tokyo Information Technology Helpdesk / Support Engineer

    Company overview
    Our client is a provider of medical-related services through the Internet.
    Responsibilities
    各種クラウドサービスを活用しながら、インフラを中心に当社の本体および国内グループ約40社のIT戦略をリードいただくポジションです。
    業務内容:
    認証基盤・ネットワーク管理の最適化(IP-VPN, IDaaS, ActiveDirectory, SASEなど)
    グループウェア管理の最適化(Google Workspace, Microsoft365)
    オンプレIT資産のクラウド移行リード(ファイルサーバー、各種管理サーバーなど)
    インフラ以外のIT戦略推進(インフラ案件の増減に応じてアサイン。業務システムの導入支援など)
    Yang Xu
    Yang Xu
    Inhouse IT
  • Job number: JN -072024-14630 Posted: 2024-10-17

    社内SE/ITインフラ担当(担当者クラス)

    大手ポンプ、半導体装置メーカー
    5.5 - 8.5 million yen Tokyo Information Technology Helpdesk / Support Engineer

    Company overview
    We are a Japanese machinery manufacturer specializing in the production of fluid machinery such as pumps, compressors, and turbines. Our strengths lie particularly in products for industrial and social infrastructure applications, including water supply and sewage, energy, air conditioning, and environmental protection. With advanced technological capabilities, we actively expand into international markets and are highly regarded worldwide. Since our establishment, we have focused on innovation and quality, striving to develop products and provide services that contribute to the realization of a sustainable society.
    Responsibilities
    ご経験・スキルに応じて以下の業務をお任せします。
    グローバルIT担当者間のコミュニケーションパス確立、運営
    グローバルITインフラ(クラウド、ドキュメント管理、データ連携、ジョブなど)のアーキテクチャ定義、PJ推進、運用管理等の実践
    グローバルITのマネージャやENGINE(ERP PJ)担当者との連携
    CIOや各カンパニー及び現地経営層への定期的な提案、報告の代理
    Yang Xu
    Yang Xu
    Inhouse IT
  • Job number: JN -072024-38424 Posted: 2024-10-17

    IT POS Support Analyst

    Globally cherished brand / Remote work available
    6 - 9.2 million yen Tokyo Information Technology Helpdesk / Support Engineer

    Company overview
    Our client is a leading musical instrument manufacturer that specializes in the production and sales of guitars and sound equipment. With a rich history, it has evolved into a beloved international brand, cherished by musicians worldwide, including famous artists.
    Responsibilities
    Main responsibilities:
    Support the omnichannel teams during their day-to-day operations via in person visits, email, phone, and chat.
    Perform analysis, diagnosis, and resolution of problems related to POS hardware, operating systems, applications, and peripherals.
    Recommend and implement proactive or automated solutions to resolve recurring system related issues.
    Utilize tools to assess the need for performance upgrades to systems.
    Ensure the overall efficient operation of the company’s omnichannel environment.
    Receive and respond to incoming calls and e-mails regarding problems with computers, associated hardware, and software.
    Assist with the scoping, implementation and rollout of new features related to the POS environment.
    Cooperate with the Global IT Team for the coordinated resolution of issues.
    Maintain helpdesk notes and documentation concerning daily activities.
    Interact with approved hardware, software, and services vendors.
    Work with the business to map new possible streams and solutions to further improve the IT ecosystem.
    Where required perform basic security functions within a Windows-based network, such as: resetting passwords, changing file and directory permissions, enabling or restricting access to network services.

    Jonathan Holloway
    Jonathan Holloway
    Inhouse IT
  • Job number: JN -072024-35524 Posted: 2024-10-16

    IT Infrastructure Engineer (SG)

    建築資材業界をリードする外資系企業。日本国内複数拠点のインフラ管理にも従事。
    5 - 7 million yen Tokyo Information Technology Architecture

    Company overview
    We are the Japanese subsidiary of a global company active in the fields of construction and industry. Known as a leader in the global glass manufacturing industry, we operate in sectors such as architecture, automotive, glass ceramics, glass fibers, ceramics, plastics, and abrasives, providing cutting-edge products and services. We supply high-quality building and industrial materials, offering a wide range of products and solutions to diverse markets. Our products play crucial roles in building construction and industrial processes, with a focus on technological innovation and quality. Additionally, we are committed to promoting sustainable development and implementing initiatives that consider societal and environmental concerns.
    Responsibilities
    Providing general and technical support for OS and Group standard applications specialized applications 
    Communicating and applying corporate security policies 
    Ensuring compliance with mandatory corporate standards and rollout of new infrastructure systems under supervision 
    Maintaining hardware and software inventories 
    Providing direct and remote user support for troubleshooting and arranging repairs if necessary 
    Arranging IT purchases and liaison with vendors 
    Communicating with regional and corporate IT
    Creating and maintaining IT documentation 
    Providing general support of some other office functions, as needed 
    Applying all the protocols and tools defined by Group IT, (Incidents, Problems, Service Request, etc.) 
    Leading and implementing local Infrastructure project to achieve successful result of major infrastructure changes 
    Providing support for infrastructure projects in a timely manner, on budget, and according to the service level required
    Managing infrastructure operations for all related companies in Japan based on best practices and Group standards 
    Consulting and developing solutions related to infrastructure architecture 
    Generalizing local Infrastructure service to support all sites in Japan with appropriate audit/projects in place and Group standards
    Takao Iwano
    Takao Iwano
    Inhouse IT
  • Job number: JN -072024-32446 Posted: 2024-10-16

    Data Engineer

    Data specialist position @ mega global insurance company
    8 - 11.5 million yen Tokyo Information Technology BI / Data Warehouse

    Company overview
    We are a leading company operating in the life insurance industry in Japan. We provide life insurance products to individuals and businesses, helping policyholders prepare for unforeseen events. We offer a wide range of insurance products, which can be customized in terms of premiums and coverage. Additionally, we focus on proposing insurance plans tailored to our customers\' needs and providing thorough after-sales service. We prioritize reliability and stability, ensuring appropriate risk management. Leveraging our extensive experience and expertise in the insurance industry, we aim to provide our customers with peace of mind and security.
    Responsibilities
    The team is a multinational team, including members from offshore sites. We strive to create an environment that embraces diversity and values each individual's differences.We offer flexible work hours and a hybrid work from home and office structure. We look forward to hearing from you!
    Main responsibilities:
    Data Ingestion Development - Develop pipelines to bring in various data, both internal and external, into data lakes and various data systems in the cloud, according to the business case. Data can be structured/semi/unstructured data with a frequency of batch/real-time ingestion.
    BI / Data Warehouse Development - As an owner of the company-wide BI platform, with large amount of data that is ingested into the data hub, transform the data on the data warehouse into data marts that can be consumed by business analysts and create reports and visualizations using BI tools. In addition, the candidate will be responsible for promoting "data self-service," which enables business users to retrieve the data by themselves at any time, from the perspective of promoting data utilization.
    The individual will be responsible for either of the above two, taking into consideration their experience and tech-background
    The followings are common to the above two roles.
    The individual will work closely with related parties within the IT organization to contribute to the success of the delivery. E.g.Closely working with data analysts for business cases
    Work with application development teams that use the data to sort out dependencies and interfaces, support them do testing, etc.
    Work with cloud infrastructure teams to provision necessary PaaS services
    Under the Agile delivery model, work with the Scrum Master to execute agile and sustained delivery

    Project managements (schedule, vendor, budget management for assigned areas, etc.)
    Solution Definition - Design solutions and architectures for the tech-area that the individual will be in-charge of
    Manage the system currency of owned systems and ensure that the IT security risks of the systems are properly controlled.

    Arshad Azad
    Arshad Azad
    Inhouse IT
  • Job number: JN -092024-176718 Posted: 2024-10-16

    クラウドインフラエンジニア

    急成長を続ける企業でのクラウドエンジニアポジション
    5 - 8 million yen Tokyo Information Technology Cloud Engineer

    Company overview
    Our client provides DX solutions through the use of cloud technology, data and AI.
    Our business is IT consulting and cloud integration, providing a full range of services from service planning, UI design, and application development to the construction of cloud and voice infrastructure, implementation of solutions such as BI and RPA, and various maintenance operations. We have three offices in Japan and also offer our own FAQ chatbot service. Our strength is strategic services provided by a sales team from a major IT company and upstream SEs, and we coexist with major IT vendors in Japan and overseas to provide smooth management. Combining technical, proposal, and sales capabilities, we have built deep relationships of trust with many major clients and partners.
    Responsibilities
    業務内容:
    メーカー系、官公庁、自治体、、金融系など幅広い業界の大手クライアントをメインクライアントとした各種大規模システム構築プロジェクトを中心に、サーバーエンジニアとして活躍いただきます。
    ご経験によってはリーダーとしての業務にも従事いただく可能性がございます。

    Hirohito Ezawa
    Hirohito Ezawa
    Online/Digital
  • Job number: JN -072024-38154 Posted: 2024-10-16

    プロダクトマネージャー

    領域の専門性を活かせるポジションです
    10 - 20 million yen Tokyo Information Technology IT Management

    Company overview
    We operate under the mission, "Move money forward. Move life even further." We provide financial web services, aiming to alleviate the financial concerns and anxieties of individuals and businesses through the power of technology, and become the "money platform" for everyone.

    Our main services include automated household accounting and asset management for individuals, economic media, and a financial product comparison platform. For businesses, we offer cloud services and B2B deferred payment services. Since our establishment, we have been dedicated to resolving financial issues and enriching the lives of our users.
    Responsibilities
    業務内容:
    プロダクトビジョン・ロードマップの策定
    ユーザーの抱える課題解決のための企画立案
    新機能開発および機能改善におけるプロダクトマネジメント業務
    エンジニア/デザイナーと連携した開発ディレクション
    課題設定、仮説検証、プロダクト分析
    ビジネス部門と連携してマーケティング戦略の実行
    Hirohito Ezawa
    Hirohito Ezawa
    Online/Digital
  • Job number: JN -102024-177521 Posted: 2024-10-16

    プロダクトマネジャー(データプラットフォーム)

    在宅勤務制度あり/多様な人財の活躍推進
    8 - 13 million yen Tokyo Information Technology BI / Data Warehouse

    Company overview
    We are engaged in the research, development, manufacturing, and sale of pharmaceuticals. We strive to maintain independent management, research, development, production, and sales functions, along with our unique international expansion efforts and the strengthening of our research and development capabilities. Focusing on strategic areas such as "cancer," we are accelerating the creation of promising new drugs, including antibody drugs. We also actively pursue global expansion, aiming to provide high-quality pharmaceuticals and services to patients worldwide.
    Responsibilities
    Snowflakeを中心としたデータ基盤の企画立案から構築、運用までを、関連する業務部門や外部パートナーと連携しながらリードしていただきます。
    業務内容:
    データ基盤の設計・構築計画の立案
    Snowflake等を活用したデータ基盤の構築プロジェクトの管理・推進
    構築したデータ基盤の運用管理
    データガバナンスの確立と推進
    データ活用を促進するための社内施策の企画・実行
    Yang Xu
    Yang Xu
    Inhouse IT
  • Job number: JN -072024-30981 Posted: 2024-10-16

    Data Analysis/Program Management, Manager

    経営インパクトに寄与するポジション
    8 - 10.5 million yen Tokyo Information Technology Business / Systems Analyst

    Company overview
    This company is the largest global provider of wireless handset insurance and wireless roadside assistance programs. They also offer data-backup services through mobile carriers.
    Responsibilities
    調達、物流、コールセンター実績、お客様満足度などのデータ基盤構築、データ集計、分析、インサイト発見、レポートの作成、施策立案
    リアルタイムアラート検知機能の構築/管理(時系列データの異常検知)
    調達、物流、コールセンター業務の時系列予測/予実管理(ランダムフォレスト、勾配ブ―スティング等のMLアルゴリズムで構築)
    データ分析ダッシュボードの構築(Power BI)
    業務レポート配信の自動化(構造化データベースから要因分析結果を自動生成/配信)

    Yang Xu
    Yang Xu
    Inhouse IT
  • Job number: JN -072024-151782 Posted: 2024-10-16

    IT Change Management PM | ITチェンジマネジメント PM

    Be the change agent @ fastest growing insurance company
    10 - 14 million yen Tokyo Information Technology IT Management

    Company overview
    We are a company that provides a wide range of services in the life insurance industry. We offer various insurance products for both individuals and corporations, including medical insurance, cancer insurance, income protection insurance, and pension insurance. We focus on providing optimal insurance plans tailored to the life stages and needs of our customers. Leveraging our strong financial foundation and global network, we deliver long-term security and trust. Additionally, we are committed to offering services utilizing digital technology, providing convenient and prompt services such as online contract procedures, insurance reviews, and after-sales support.
    Responsibilities
    The Change Management Office is responsible for building the IT Change Management Strategy and has the capability and the autonomy to build, structure and manage change management / communication plan to support projects to reach their goals and support the company in its transformation.The Change Management Office is also in charge of managing specific initiatives and Program impacting our organizations, tools, processes or IT Governance.Under the supervision of a senior Program Manager, the Change Management Project manager will be in charge of the following activities :
    Main resposibilities:
    Support the implementation of new IT tools and processes
    Work with the Project and Product teams to identify the change and communication challenges
    Define the success criteria, build the change management plan
    Manage the communication to the users and stakeholders
    Support the organization and execution of the training sessions
    Supporting the operational project according to defined plan
    Manage and deliver initiatives impacting our organization / tools / processes
    Support the creation of a Change Management framework / toolkit, by defining and building communication assets, guidelines, templates
    Help setting up and maintaining a Change Management community inside IT
    Support the IT Office communication challenges, collaborating with the different departments 
    Arshad Azad
    Arshad Azad
    Inhouse IT
  • Job number: JN -072024-27016 Posted: 2024-10-16

    データストラテジスト

    大手製薬会社
    8 - 13 million yen Tokyo Information Technology BI / Data Warehouse

    Company overview
    We are engaged in the research, development, manufacturing, and sale of pharmaceuticals. We strive to maintain independent management, research, development, production, and sales functions, along with our unique international expansion efforts and the strengthening of our research and development capabilities. Focusing on strategic areas such as "cancer," we are accelerating the creation of promising new drugs, including antibody drugs. We also actively pursue global expansion, aiming to provide high-quality pharmaceuticals and services to patients worldwide.
    Responsibilities
    全社的なデータ共有・利活用意識醸成の推進活動を企画するとともに、各組織におけるデータ二次利用・部門間のデータ連携案件を直接的に支援し、ユースケースの創出を推進いただきます。
    業務内容:
    データ/分析コンサルティング(他組織のデータ利用による課題ヒアリング、ソリューションの提案・要件定義)
    データ利活用ユースケース収集、共有イベント企画・推進
    標準データ管理・データ二次利用体制検討における他ビジネス部署との連携
    データガバナンス(全社でのデータ共有体制の検討および必要なITシステムの要件定義・開発、各機能への説明・協議)
    データ戦略機能とのリエゾン体制確立、データ共有体制の情報入手、連携方針の検討
    Yang Xu
    Yang Xu
    Inhouse IT
  • Job number: JN -072024-30178 Posted: 2024-10-16

    データサイエンティスト(VAL)

    データサイエンティスト/産業用シール製品の大手
    6 - 10 million yen Tokyo Information Technology Data Scientist

    Company overview
    We are a manufacturer of material products. We design, manufacture, process, and sell various material products such as fluororesin products and high-performance rubber for a wide range of industries, including industrial equipment, chemicals, machinery, energy, telecommunications, semiconductors, automotive, aerospace, and aviation. Our representative products include sealing products like packings and gaskets. These products, which support the foundation of various industries, contribute to production efficiency, safety assurance, performance enhancement, advanced functionality, energy conservation, and environmental safety.
    Responsibilities
    具体的な業務について■ 統計解析による在庫管理・生産管理の自動化、最適化■ データに基づく製造オペレーションの改善(生産工程のスケジューリングなど)国内外の製造現場で使用されるシステムから生成されるデータの精度向上
    製造原価データからの生産性分析、不良要因分析による不良率の削減、生産工数・時間短縮等の提案
    ■ 現在進めているAIソリューションの開発・検討支援、DX推進による業務改善等社内外の様々な情報で統計解析やトレンド予測することにより、製品の需要予測や販売見通しとの乖離や変化点を
    早期に察知し、生産計画や設備投資などに反映、KPI設定・進捗管理等
    社内関係部門(国内外)、社外協働先との協議・打ち合わせ
    など
    Mizuki Ishii
    Mizuki Ishii
    Inhouse IT
  • Job number: JN -072024-33685 Posted: 2024-10-16

    Remote Sensing Specialist

    Leading Aerospace Company
    5 - 7 million yen Tokyo Information Technology Programmer / Software Engineer

    Company overview
    We are a Japan-based startup engaged in the space-related business. Our main business is providing solutions utilizing small satellite technology, and we also have a wide range of operations including satellite design, manufacturing, launch, and operation. By deploying satellite solutions necessary for conducting business in space, we aim to build new social infrastructure and ecosystems. We are an extremely unique organization globally in the sense that we can seamlessly handle everything from satellite development to launch and data utilization in-house.
    Responsibilities
    Analyze and extract information from our/external satellite images through remote sensing analysis technology
    Bring ideas that would solve a client’s issue, study its feasibility, plan and propose solution services related to the utilization of satellite images based on customer needs, and launch services in cooperation with internal and external engineers
    After-engineering sales of solution services for satellite image utilization.
    Involved in satellite image quality control and improvement activities in cooperation with internal engineers and coordinate activities from technical aspects.
    Involved in support and improvement activities for their Globe service operation in cooperation with internal engineers and coordinate activities from technical aspects.
    Gather related information and perform related tasks which can be value-adding to the project.
    Yuya Migita
    Yuya Migita
    Electronics
  • Job number: JN -072024-166757 Posted: 2024-10-16

    Bilingual Analytics Consultant

    Full remote, Global environment
    10 - 13 million yen Tokyo Information Technology Business / Systems Analyst

    Company overview
    We are a provider of data analytics solutions for healthcare providers in Japan and abroad. The company helps healthcare providers to treat patients more efficiently and effectively in the data-driven healthcare sector. We aim to leverage data to improve the quality of decision making in healthcare by providing a comprehensive analytics platform.
    Responsibilities
    Gathering information, formulating and testing hypotheses sometimes by building and testing analytical models as well as developing and communicating recommendations to key stakeholders.
    You will have the opportunity to design solutions, help implement them, collaborate with other team members across disciplines and present results to clients, through:
    On-time and accurate delivery of client (internal and external) requests leading to client satisfaction.
    Ability to communicate both simple and complex solutions to business problems
    Displaying Innovative thinking/proactivity to increase efficiencies in processes, improve skillsets or revenue.
    Asking the right questions and use the combined knowledge and skills of the team to complete tasks.
    Jaya Perello
    Jaya Perello
    Consulting
  • Job number: JN -072024-35956 Posted: 2024-10-16

    アプリケーション運用プロジェクトマネージャー(製薬業界向けグローバル業務)

    リモートワーク・グローバル環境
    10 - 15 million yen Tokyo Information Technology IT Management

    Company overview
    We are the Japanese subsidiary of an Asia-based foreign IT services firm that provides IT services and consulting services ranging from application development and maintenance, system integration, and artificial intelligence (AI) to outsourcing services. A unique hybrid company with a strong commitment to the Japanese economy, we are a next-generation global IT organization that meets the needs of Japanese companies and helps them globalize and transform their businesses with agility and certainty.
    Responsibilities
    既存グローバルアプリケーション運用サービスの日本ローカルアプリケーション運用追加取り込み(ビジネス拡大)
    グローバルアプリケーション運用サービスの日本PMとしての管理(スコープ、スケジュール、コスト、品質、資産、コミュニケーション、リスク、調達、ステークホルダ)
    顧客への日本語・英語での定期サービス報告書(インシデント・サービスリクエスト・チェンジリクエスト)作成・説明実施
    インシデント原因分析の実施と報告
    チームメンバのピープルマネジメント
    Jaya Perello
    Jaya Perello
    Consulting
1819202122

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