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Jobs list of Industrial & Field Service Engineer

53 jobs
Showing 21-40 of search results
  • Job number: JN -072024-14279 Posted: 2024-09-11

    建物維持管理Head

    マネジメント経験者の方必見です
    8 - 11 million yen Other Industrial Field Service Engineer

    Company overview
    テーマパークを運営しています。
    Responsibilities
    ハード部分(ライド、各種施設の設備、建物、看板・サイン、植栽等)維持管理に係わる統括業務(補佐)をお任せいたします。具体的には、リゾートの安定稼働のために上記ハードの予防保全(TPM:Total Productive Maintenance)や日常的なトラブルシューティングの遂行を管理し、Directorを補佐いただきます。上記を実行するために組織内で、Directorが示す法令順守、お客様/従業員の安全、保全業務の品質向上、日程管理、原価管理、人材育成の重要方針を達成させる年次計画を立案し、定期的に進捗を管理していただきます。
    Kazuya Sakata
    Kazuya Sakata
    Energy/Construction
  • Job number: JN -072024-25215 Posted: 2024-09-11

    System Integration Engineer | システムインテグレーションエンジニア

    世界を革新するロボットを用いた最先端の自動化プロジェクトに携われます
    5 - 9 million yen Tokyo Industrial Field Service Engineer

    Company overview
    We are a company that develops software to equip industrial robots with artificial intelligence. Specifically, we develop and sell next-generation robot controller systems that serve as the "brains" and "eyes" of industrial robots, and we also handle the integration of factory automation systems. Utilizing our advanced robot motion planning processes and 3D image processing technology, we provide products that enable robots to "see" their tasks, "think," and then take action. This has led to numerous deliveries to major automobile manufacturers and logistics companies. Our products improve the efficiency and precision of industrial robots, enhancing productivity across a wide range of industries.
    Responsibilities
    Main responsibilities:
    Setup of robots, controllers, and systems on-site
    Conduct on-site product demonstration for customers
    Set up and install controllers and peripheral devices at the delivery site
    Provide post-delivery robot system technical support (remotely, as well as on-site)
    Create proposals for improving peripheral equipment

    *The location of delivery sites will vary and can be either domestic or overseas. Depending on the project, you may be spending 40% of the month outside of the office or on-site.
    業務内容:
    現場にてロボット、コントローラ、システムなどのセットアップ
    現場での顧客向け製品デモ
    納入現場でのコントローラ及び周辺機器の設置と設定
    納入後のロボットシステムの技術サポート(遠隔、または現場で)
    周辺設備、機器の改善方法の提案

    ※納入現場は国内外問わずお立会いいただきます。プロジェクトによっては月の約40%は社外・現場で過ごされることが想定されます。
    Laurent Sauvageau
    Laurent Sauvageau
    Electronics
  • Job number: JN -072024-23016 Posted: 2024-09-11

    フィールドサービスエンジニア (LC, LC/MS)

    LC, LC/MS分析装置の経験ある方必見です!
    5.5 - 8 million yen Tokyo Industrial Field Service Engineer

    Company overview
    We are one of the world\'s largest manufacturers, providing development for life science research equipment, laboratory analytical instruments, in vitro diagnostic pharmaceuticals, medical devices, and reagents. We have a product development base in Japan, where highly specialized professionals conduct product development, sales, and support.

    Our primary markets include "Food," "Pharmaceuticals," "Environment and Forensics," "Diagnostics," "Chemical and Energy," and "Research." We support the discovery of new clinical trials and the achievement of goals in various fields.

    We value diversity and emphasize teamwork while maintaining a strong sense of professional responsibility. By collaborating with our global product development centers, we provide the latest technologies to customers both domestically and internationally.
    Responsibilities
    同社化学分析機器である、LC, LC/MSのフィールドサービス業務全般。
    カスタマエンジニア業務お客様先で、上記担当製品の装置の据付と操作説明、確立されているアプリケーションの検収を実施して頂きます。

    また、バリデーション作業と点検業務、故障診断と修理、サポート商品の販売促進など、幅広い業務をお任せいたします。
    Rampo Higuchi
    Rampo Higuchi
    Automotive
  • Job number: JN -072024-6259 Posted: 2024-09-11

    Technical Support Specialist

    APAC Customer Excellence Position
    6 - 9 million yen Tokyo Industrial Field Service Engineer

    Company overview
    We are the Japanese subsidiary of a European-based energy company, headquartered in the United Kingdom, with operations worldwide. Since entering the Japanese market, we have been strengthening our foothold and diversifying our business. Through partnerships with Japanese companies, we have seen growth in lubricant sales, petrochemicals, and other sectors. Our operations span across petrochemicals, trading, marine, industrial, and automotive lubricants. In our commitment to sustainable energy supply, we are not only involved in oil and natural gas but also in the development of clean energy and the reduction of carbon dioxide emissions.
    Responsibilities
    Provide overall technical supports on Castrol Industrial products, especially HPL (High Performance Lubricants incl. Gear Oils, Grease & Chain Oils) and their specific applications including product/offer selections and customer value propositions.
    Resolve technical problems at customers in timely manner.
    Liaise with global/regional technology network to obtain the required supports/services.
    Help Marketing for new product launch as well as product rationalization.
    Provide technical training to internal staff and external customers including distributors & end-users where required.
    Yuya Migita
    Yuya Migita
    Electronics
  • Job number: JN -072024-20756 Posted: 2024-09-11

    【東京】プラズマカスタマーエンジニア

    トップシェア半導体製造装置メーカー
    6 - 10 million yen Tokyo Industrial Field Service Engineer

    Company overview
    We are a company that develops and manufactures semiconductor manufacturing equipment and related precision processing technologies using advanced technologies. As a leading company in microfabrication technology, the company is highly regarded in a wide range of industrial fields, particularly in the semiconductor industry. Its products and technologies are indispensable in the manufacturing process of semiconductor devices, enabling high-precision processing and quality control. DISCO also has a global presence, providing innovative solutions to customers in Japan and overseas. We are committed to sustainable growth and social responsibility, and contribute to future industrial development through technological innovation.
    Responsibilities
    プラズマダイシング装置の立ち上げ、トラブルシューティング、メンテナンスやプロセスの開発サポートを中心とした、以下業務をご担当頂きます。客先納入時の立ち上げ、納入後のアフターフォロー(トラブルシュート、メンテナンス)
    社内装置のメンテナンス、トラブルシュート
    装置納品先へのアフターフォロー
    社内に居る際は、客先向けデモンストレーション、開発業務
    お客様は主に海外で、海外出張も発生
    装置メーカとのやりとり
    Misato Aiba
    Misato Aiba
    Electronics
  • Job number: JN -072024-102456 Posted: 2024-09-11

    Reliability Engineer

    Equipment Engineer In Pharma
    6 - 10 million yen Saitama Industrial Field Service Engineer

    Company overview
    We are a leading life sciences company based in the United States, with a parent company. Our core business revolves around the research, development, importation, manufacturing, and sale of pharmaceuticals and vaccines. Every day, we strive towards our mission and goals by protecting people\'s health and helping them build fulfilling lives. We aim to promptly address unmet medical needs in Japan and globally. Furthermore, we actively engage in activities to promote access to medicines, including product donations and supply to those in need through various programs and partnerships.
    Responsibilities
    自社工場にて、医薬品製剤・包装に関するオートメーション設備・制御機器の老朽化対応・改修・更新などの業務を担当します。
    また上記の維持管理と保守保全業務を担当します。
    短期~長期の計画立案から、現場での各種対応・施工管理、対応後の効果確認まで、一貫して携わります。
    【代表的な業務】
    1.オートメーション設備・制御機器改修・更新:
     長期間稼働している各種老朽化設備の改修・更新対応

    2. オートメーション設備・制御機器保守・保全:
    上記に関わる計画書・日報・報告書などの作成
    定期点検(メンテナンス)や補修計画の作成、完了確認、補修効果確認
    故障確認、応急処置、本処置の検討、恒久対応、原因と対策の検討
    コスト削減、現場の効率、品質を向上させるための設備改造・改善対応

    【役割と責任】
    1. 改修・更新計画の立案および実行管理
       - 社内関連部門及び社外業者との各種調整
    2. 会社保全計画の立案および実行管理
       - 社内関連部門及び社外業者との各種調整
    Yuya Migita
    Yuya Migita
    Electronics
  • Job number: JN -072024-2757 Posted: 2024-09-11

    衛星運用システム DevOps エンジニア

    プロジェクト管理ツール使用経験者必見です!
    5 - 7.5 million yen Tokyo Industrial Field Service Engineer

    Company overview
    We are a Japan-based startup engaged in the space-related business. Our main business is providing solutions utilizing small satellite technology, and we also have a wide range of operations including satellite design, manufacturing, launch, and operation. By deploying satellite solutions necessary for conducting business in space, we aim to build new social infrastructure and ecosystems. We are an extremely unique organization globally in the sense that we can seamlessly handle everything from satellite development to launch and data utilization in-house.
    Responsibilities
    衛星サービス自動化グループの一員として、以下、および、その他指示された業務を、グループの他のメンバーと協力して実施します:
    軌道制御、複数衛星を活用した撮影、その最適化など、衛星コンステレーションの運用
    サービスを提供するのに必要な技術およびソフトウェアシステムの、調査・設計・研究開発・運用
    開発したシステムをチームで協力して実際に運用し、衛星を利用したサービスをユーザーに提供
    Yuya Migita
    Yuya Migita
    Electronics
  • Job number: JN -072024-36457 Posted: 2024-09-11

    パーキングシステムサービスエンジニア

    運搬荷役設備を軸とした事業を展開、多くのトップクラス製品を手掛けています。
    4 - 7 million yen Kansai Industrial Field Service Engineer

    Company overview
    「運搬荷役機械」「物流機械」「駐車装置」の基本設計・詳細設計から製造・輸送・据付及び、メンテナンス・アフターケアから点検・修理・改造・部品供給などのライフサポートを行っています。
    Responsibilities
    業務内容:
    ・「パズル式駐車場」は地下空間を効率的に利用し大容量の収容台数を確保できるシステムです。 ・当部署は当社が受注・納入した、機械式駐車装置と動く歩道設備の保守・点検・修繕工事・緊急対応などのアフターサービス全般を担 当しています。・修繕工事においては入出庫の稼働データから長期修繕工事計画を立て、受注活動、工事計画、工事施工、納入業務と幅 広い業務内容です。・京阪神地区だけではなく中部地方、中四国、九州地方で稼働している機械式駐車設備・動く歩道設備の点検業務・ 修繕工事も行っております。
    Shoichiro Tabata
    Shoichiro Tabata
    Electronics
  • Job number: JN -072024-36458 Posted: 2024-09-11

    サービスエンジニア ( 物流システム )

    運搬荷役設備を軸とした事業を展開、多くのトップクラス製品を手掛けています。
    4 - 7 million yen Kansai Industrial Field Service Engineer

    Company overview
    「運搬荷役機械」「物流機械」「駐車装置」の基本設計・詳細設計から製造・輸送・据付及び、メンテナンス・アフターケアから点検・修理・改造・部品供給などのライフサポートを行っています。
    Responsibilities
    物流システム設備における管理・メンテナンスなどをお任せします。 受注・納入した物流システム設備の点検から改造、修理まで設備判断による計画的な保全業務を担当します。(管理 業務をお任せします。)
    業務内容:
    ・整備計画の立案(定期点検のコスト・スケジュール計画)/定期点検/データ解析・管理/メンテナンス/トラブル対応な ど、一貫した業務をお任せします。※1人当たり10か所前後の現場を担当します。 ・一顧客を一人のエンジニアが長期間担当する特徴的な仕事。 納入時の立ち合いから長期間に渡り同じ機械のメンテナンスを行っていきます。
    Shoichiro Tabata
    Shoichiro Tabata
    Electronics
  • Job number: JN -072024-102112 Posted: 2024-09-11

    Reliability Manager

    Equipment Manager In Pharma
    8 - 15 million yen Saitama Industrial Field Service Engineer

    Company overview
    We are a leading life sciences company based in the United States, with a parent company. Our core business revolves around the research, development, importation, manufacturing, and sale of pharmaceuticals and vaccines. Every day, we strive towards our mission and goals by protecting people\'s health and helping them build fulfilling lives. We aim to promptly address unmet medical needs in Japan and globally. Furthermore, we actively engage in activities to promote access to medicines, including product donations and supply to those in need through various programs and partnerships.
    Responsibilities
    Provide technical/professional support on daily trouble shooting & improvement to all Manufacturing operations and implement professional maintenance for the site manufacturing process. 
    Ensure Manufacturing Efficiency without compromising Compliance & Safety.
    Prioritize Maintenance related risks, and develop and assist with implementing corrective and preventive action plans. Monitor and communicate overall status of plans to IPT-1 Lead/Site Management. 
    Proactively identify improvement opportunities and collaborate with Operations/ Logistics/ Engineering/and Quality/EHS personnel to leverage best practices and drive continuous improvement efforts.
    Ensures that maintenance programs are in place to maintain 100% GMP compliance.
    Provide technical support for new projects and modifications to ensure proper design review, as well as routine /maintenance evaluation after process / equipment installed / implemented.
    Conduct periodical Professional maintenance with venders. 
    Manage budget for RE expense related to Maintenance and Head Count in the team.
    Yuya Migita
    Yuya Migita
    Electronics
  • Job number: JN -072024-38983 Posted: 2024-09-11

    【熊本】Equipment Engineer | 設備機器エンジニア

    Contribute to growth of global semiconductor ecosystem
    5 - 8 million yen Other Industrial Field Service Engineer

    Company overview
    We are a leading semiconductor manufacturing company in Japan, utilizing state-of-the-art technology and advanced manufacturing processes. We primarily produce semiconductor products and supply them to the global market. As an industry leader, we focus on innovative product development and quality control, and provide a wide variety of services to meet our customers\' needs. We are also committed to sustainable growth and promote environmentally friendly practices.
    Responsibilities
    Equipment engineers contribute to stable production by improving operating rates by improving the efficiency of equipment in semiconductor manufacturing equipment, diagnosing failures and managing vendors, and improving production lines. Your main responsibilities will include, but are not limited to the following.
    Main responsibilities:
    Handling Diffusion, Thin Film, Lithography or Etching equipment in clean room environment.
    Install/Qualify new tool sets according to planned schedule to add capacity in a timely manner
    Applying your experience and systematic approach to solve critical equipment issues.
    Improving tool up-time availability and utilization efficiency.
    Identifying and pursuing potential opportunities for hardware capability enhancement.
    Driving defect reduction.
    Leveraging internal and external resources to drive aggressive continuous improvement projects.
    Misato Aiba
    Misato Aiba
    Electronics
  • Job number: JN -072024-150988 Posted: 2024-09-11

    Field Service Engineer | フィールドサービスエンジニア

    長い歴史を持つグローバル商社・海外出張の機会多数!
    4.5 - 7.2 million yen Tokyo Industrial Field Service Engineer

    Company overview
    ヨーロッパメーカー製産業機械の輸入商社です。
    Responsibilities
    こちらのポジションでは、「軟包装」を中心にお任せします。
    業務内容:
    フィルムあるいはフォイルに関連する軟包装をご担当頂くサービスエンジニアとして顧客がスムーズに製品を導入・利用できるようご対応していただきます。
    他にも導入先次第では、海外への短期出張も発生し、海外のサービスエンジニアから技術を教わる機会がございます。
    Shoichiro Tabata
    Shoichiro Tabata
    Electronics
  • Job number: JN -072024-144296 Posted: 2024-09-11

    Field Service Engineer

    Substantial housing allowance!
    7 - 11 million yen Saitama Industrial Field Service Engineer

    Company overview
    We specialize in providing food and beverage packaging solutions. We develop technologies and products for hygienic packaging of liquid foods, dairy products and juices. We utilize unique packaging designs and advanced manufacturing technologies to ensure the preservation of food quality and safety. We also strive to develop sustainable products by using environmentally friendly and recyclable materials. Our product lineup is diverse and meets a variety of needs from home use to commercial use. In addition, we focus on customer support, providing technical assistance and maintenance services, and are widely recognized as a reliable partner.
    Responsibilities
    As Field Service Engineer, you will:Participate in preparing customer site for installation events, assembling machines.
    Participate in execution of preventive maintenance activities.
    Inform relevant our staff in a timely manner about discovered Technical Issues.
    Participate in the installation of relevant rebuilding/upgrade kits.
    Inform relevant our Field Staff about ongoing service activities as well as of any issues affecting the customer or the quality of our service.
    Act as an ambassador for us at all times, ensuring good working relationships with the customer and our colleagues and that our reputation is sustained.
    Execute all work in accordance with us and Customer safety regulations and requirements. Execute all work in accordance with our standards and requirements regarding product quality and food safety.
    Escalate all discovered food safety, quality assurance and regulatory issues.
    Comply with all reporting requirements.
    Laurent Sauvageau
    Laurent Sauvageau
    Electronics
  • Job number: JN -072024-34288 Posted: 2024-09-11

    プロジェクトマネジャー(施工管理)

    グローバル企業
    4.5 - 7.5 million yen Tokyo Industrial Field Service Engineer

    Company overview
    We are a global facilities management and manufacturing related business. We have many employees around the world and provide professional services. Our vision is “a more comfortable, safer and sustainable world”. We are organized in three divisions - Building Systems, Automotive Systems and Power Solutions - offering innovative products and services. We focus on automotive interiors, energy optimization, and facility comfort and safety, and we also have an engineering team with specialized skills and offer automotive batteries. We have many locations and employ hundreds of thousands of people to serve our customers worldwide.
    Responsibilities
    ビルディングオートメーションシステムの現場施工管理をお任せいたします。
    業務内容:
    CAD によるシステム図、施工図作成
    現場での工程管理、安全管理、施工管理
    制御エンジニアリング構築
    システム機器の導入・工程・原価管理
    技術ドキュメント作成
    協力業者管理
    システムの試運転・調整
    Di Fei
    Di Fei
    Energy/Construction
  • Job number: JN -072024-38980 Posted: 2024-09-11

    Field Service Engineer | フィールドサービスエンジニア

    Global semiconductor equipment company
    5 - 6.7 million yen Other Industrial Field Service Engineer

    Company overview
    Our client is a leading provider of systems for the semiconductor industry.
    Responsibilities
    The sector of Customer Support (CS) is responsible for the maintenance, repair and continuous improvement of  company systems at customer locations, as well as transferring. We are looking for Customer support Engineer who works in Customer site and at other locations within the company. This position is suitable for people who want to work as engineer with using Native Japanese Level/ Basic English.
    Analyze and make repairs at customer site, if needed by effectively escalating to the next higher level, based on broad knowledge of most systems, using system documentation, to solve problems. Execute regular maintenance, implement upgrades and Field Change Orders, and provide elementary training to the customer and ensure proper operation of machines at customer site.
    Main responsibilities:
    Problem analysis and approachGather all information relevant for the problem, analyze using available means, gather additional diagnostic info if needed, decide on initial approach to solve problem, assess new information and adapt approach if necessary.

    Problem handovers and routingHandover problem or problem aspects to others (2nd / 3rd line support), document and package all data relevant for problem resolution (e.g. pass-downs, work orders, field service reports, system problem reports, technical reports), ensure problem ownership is clear, ensure follow-up.

    RepairsAdvise customer technical personnel in dealing with problems, together with customer technical staff and using manuals and guidance from 2nd and 3rd line support, use tools, replace parts, improve settings, to execute repairs.

    ProceduresArrange with customer machine time window to execute procedure, plan procedure, arrange for all (possible) parts, tools, equipment and information / knowledge to be available at start of procedure, execute procedure, make necessary decisions / adaptations during procedure to realize optimal results.

    Training / adviceExplain appropriate actions to users to correct malfunctions, train customers in use and routine maintenance of equipment, recommend changes in user procedures when needed.

    InstallationInstall equipment at customers locations, including equipment with new features, unload components, inspect for damage, assemble, align and test.

    Knowledge build-up and transferTeach others on company products, new and installed, tools, manuals, ways of working etc., maintain and broaden own knowledge.

    CoachingProvide appropriate support and assistance to less experienced employee or local personnel as necessary.

    Continuous improvementSignal possible improvements in manuals / procedures and ways of working, analyze applicability, accuracy and adherence to design specifications, recommend design changes or substitution of materials when appropriate.

    Coordination and customer interactionPlan and coordinate the activities of employees in the team, including client personnel, deal with customer on multiple levels in all situations.

    Scheduled service activitiesExecute regular maintenance and implement upgrades and FCO’s.

    Misato Aiba
    Misato Aiba
    Electronics
  • Job number: JN -082024-170720 Posted: 2024-09-11

    フィールドサービスエンジニア(光学検査装置)

    Optical design engineering experience is a must
    6 - 8 million yen - Industrial Field Service Engineer

    Company overview
    We are a Japanese company specializing in the development and manufacture of semiconductor manufacturing equipment. We are recognized worldwide for our advanced technological capabilities in the design of electron beam lithography and inspection equipment. In particular, our products play an important role in the manufacturing process of precision semiconductor chips, and we focus on technological innovation and quality improvement. We have continued to invest in research and development over the years and remain competitive by incorporating cutting-edge technologies. Our products support the evolution of the semiconductor industry and contribute to the development of the digital society.
    Responsibilities
    Main responsibilities:
    Regular equipment inspection work (scheduling, parts management, inspection work, report creation, supplier support)
    Troubleshooting (failure analysis, parts replacement and adjustment work, supplier support)
    Provide online support to FSEs at each site via telephone and email, and also conduct on-site visits.
    Either mechanical adjustment work, optical adjustment work, electrical adjustment work, or software work
    Maintenance item management (parts management and arrangement)
    Supplier management (schedule adjustment, work content review, etc.)
    Duy Pham
    Duy Pham
    Electronics
  • Job number: JN -072024-141631 Posted: 2024-09-11

    Field Service Engineer - Marine 4-Stroke Engines (Kobe or Tokyo)

    Top class in the marine industry
    5 - 8 million yen Kansai Industrial Field Service Engineer

    Company overview
    Our client is a global leader in advanced technologies and complete life-cycle solutions for the marine and energy markets.
    Responsibilities
    We are looking for Service Engineer (4-Stroke Engine) in Japan. 
    What will you be doing:
    As Service Engineer, your work will focus on these responsibilities:
    Supervise site work with team member include subcontractor and report through the service work report
    Manage site safety condition with team member include subcontractor under us and local regulation
    Perform overhaul and repairing for the 4-stroke diesel and gas both engine
    On occasion, manage and lead the assigned team, and related activities, during the work execution
    Communicate with back office for RCA and troubleshooting during site work
    Create daily work report and update site condition to the back office
    Communicate with customer about technical and commercial requirement on site work
    Laurent Sauvageau
    Laurent Sauvageau
    Electronics
  • Job number: JN -072024-37200 Posted: 2024-09-11

    【東京/大手町】サービスエンジニア

    パワーエレクトロニクス製品及び周辺機器の設置の実施
    6 - 15 million yen Tokyo Industrial Field Service Engineer

    Company overview
    We are a leading ICT solution provider offering a wide range of ICT products and services. We provide services ranging from telecommunications equipment, computer networks, and cloud services for general consumers to solutions for telecommunications operators and enterprises.
    Responsibilities
    業務内容:
    パワーエレクトロニクス製品及び周辺機器の設置の実施。太陽光用PCS、蓄電池システムなどの据付、試運転調整、システム設定、メンテナンス、テクニカルサポートなどを担当し、解決するまで生じた技術問題を管理すること。
    顧客と社内プロジェクトサポートチームと繋がり、プロジェクトにおける技術問題の解決方法および計画を導く。
    顧客と効率的なコミュニケーションを取りながら、TAC障害分析と現場のテクニカルサポートを実行すること。
    サービスシステムを改善し、顧客および現地エンジニアに必要なテクニカルサポートと研修教育を提供すること。
    製品物流確認からサービス納品・受入までの全プロセスを遂行すること。
    Di Fei
    Di Fei
    Energy/Construction
  • Job number: JN -072024-140449 Posted: 2024-09-11

    Manager, Service

    Global Career & High Impact.
    9 - 11 million yen Other Industrial Field Service Engineer

    Company overview
    We design, manufacture, sell and service semiconductor manufacturing equipment. In particular, the company is a world leader in thin-film deposition technology. The company supports the production of semiconductor devices used in smartphones, electric vehicles, and medical devices, providing its customers with advanced technologies. We are also committed to sustainable development and eco-design, and are working to combat climate change. The company has a global presence and a diverse workforce with diverse cultural backgrounds.
    Responsibilities
    Stay informed as needed relative to GSS goals, roadmaps, financial results, personnel issues, and supplier/customer/community concerns.
    Motivate and communicate with direct reports to do superior work within allowed costs and schedule.
    Measure results on a continuous basis, and take corrective actions.
    Report completions, progress, problems, and opportunities to their manager.
    Annual Goals (To be updated every year) Creating a professional service-organization for products in the region.
    Creating a professional service-organization for the products in US region.
    Improving the service organization structure for both customer and them.
    Initiating standardization and guidelines.
    Creating optimum environment for product support (installation tools/procedures, etc.).
    Give inputs to improve to the product organizations, especially concerning ease of maintenance and uptime. Introduces and improves reporting structures.
    Developing new processes and procedures (Actively working with BU1 to develop new procedures)
    Establish and maintain a “Safety and Quality First” culture while achieving customer required service goals.
    Participate as early as possible in new product development activities so that regional Field Service Engineers (FSE’s) are able to support product introduction.
    Advises site personnel on routine and non-routine tasks.
    Resource scheduling.
    Manages service jobs to completion within scheduled timeframes.
    Ensure their meets all support contractual agreements.
    Work with Sales to close on Spares and Service contracts.
    Interacts with high level customers and internal personnel.
    Participates in departmental policy making decisions.
    Thinks strategically, with the ability to implement tactics.
    Drive customer delight for all regional customers.
    Manage FSE utilization
    People management for the various departments.
    Career development for direct reports.
    Conducts Annual reviews for direct reports.
    Manage FSE’s/group leaders to achieve maximum performance and maximize job satisfaction
    Interprets and executes policy and procedures to subordinates (drive adherence to Service Bulletins R&U, FSM usage, accurate time reporting, etc.)
    Ensure on-line documentation is being utilized by FSE’s to drive CIP
    Plans organization’s work and schedule work completions.
    Organize the workforce to accomplish the plan.
    Integrate their activities in cooperation with other organizations.
    Define annual goals for the FSE’s to assist in achieving GSS objectives.
    Yuya Migita
    Yuya Migita
    Electronics
  • Job number: JN -072024-145785 Posted: 2024-09-11

    Repair Engineer

    Servicing of Top Tech, Good training
    4 - 5 million yen Tokyo Industrial Field Service Engineer

    Company overview
    Our client is a global leader in vacuum valve technology, renowned for its cutting-edge solutions in semiconductor, industrial, and scientific applications. Headquartered in Switzerland, the company has a significant presence in Japan, with a key branch in Yokohama.

    This branch employs around 200 professionals and plays a vital role in supporting growth in the Asia-Pacific region. Worldwide, our client employs over 3,000 people and operates numerous production facilities and R&D centers across Europe, North America, and Asia. Their commitment to technology and quality positions them at the forefront of the vacuum valve industry.
    Responsibilities
    Repair and related work at our Service CenterEvaluate and create repair estimate
    Create FAR
    Packaging after repair
    Maintain Service center (work environment, tool, consumables) to enable work safely and to keep quality
    Contribute CIP program
    Support customer/sales/FSE/FAE, etc on demand
    Other our products related work on demand
    Laurent Sauvageau
    Laurent Sauvageau
    Electronics
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