Lead Product Engineer / Emergency Care Marketing

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Job details

Company overview

We offer a wide range of medical equipment including orthopedic, neurosurgical, emergency medical, and operating room products. These include, among others, artificial joints, implants for bone fracture treatment, endoscopes, surgical instruments, and automated cardiac massage systems. Focusing on customer needs, the company strives to improve the quality of medical care through innovative products. We also continue to maintain a "rewarding work environment" by focusing on employee growth and improving the work environment.

Responsibilities

Main responsibilities:

• Responding to day to day enquiries and requests from existing transport customers. These requests include but are not limited to spare parts, inventory management and quality and service agreements
• Acts as a conduit between customer product technicians and own tech services personnel
• Maintain communication with global stakeholders to support product inquiry (PI), Field Actions (PFA and Recall)
• First point of contact for technical pre sales product enquiry and accessible post sales technical support as required 
• Grow and develop business relationships within the company and with external parties
• Gathering and disseminating client/stakeholder feedback from industry
• Identify changes needed in content and marketing materials
• In-depth understanding of competitor products, activity and key wins
• Support the growth of market share in the region
• Trusted and proactive product specialist
• Support achievement of sales budget
• Support growth of ProCare and technical service sales
• Support technical aspects for tenders and proposals
• Support clinical / operational trials within accounts
• Support roll-out and implementation of products within EMS agencies as required.
• Support clinical and operational education / inservicing within both new and established accounts.
• Support growth of the company market share in the region

Requirements

Minimum requirements:

• Demonstrated experience or ability to connect technical and operational knowledge with a sales function
• Proven track record of success in a technical role
• Proven ability to work autonomously and as part of a team
• Excellent networking skills with an ability to collaborate with third parties involved in the sales cycle (EMS vehicle builders and suppliers)
• Effective communication at all levels with the ability to maintain high level relationships with key stakeholders both internal and external
• Proven high-level problem-solving skills demonstrating the use of initiative to resolve issues/queries.
• Proven ability to organise project workflow and meet deadlines in a fast paced environment

Salary

6 - 11 million yen

Location

Tokyo