(～800万円) Key Account Manager / Sales (Tokyo / Yamanashi)

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Job details

Company overview

Our client is a global leader in vacuum valve technology, renowned for its cutting-edge solutions in semiconductor, industrial, and scientific applications. Headquartered in Switzerland, the company has a significant presence in Japan, with a key branch in Yokohama.

This branch employs around 200 professionals and plays a vital role in supporting growth in the Asia-Pacific region. Worldwide, our client employs over 3,000 people and operates numerous production facilities and R&D centers across Europe, North America, and Asia. Their commitment to technology and quality positions them at the forefront of the vacuum valve industry.

Responsibilities

• Ensure complete implementation of business-wide TEL sales strategies.
• Ensure that the customer service functions work effectively and that the activities of the functions are performed according to departments and company goals.
• Process customer estimates, orders, and order confirmations accurately within an agreed period.
• Ensure that all customer inquiries are adequately managed, resolved within an agreed time and terminated.
• Confirm that the customer service function is appropriate personnel and training to provide efficient sales to internal and external customers.
• Representation of customer service functions as an active member of senior management team.
• Proactively promote and manage the continuous improvement process of customer service standards during telephone inquiries and order processing.
• Create and maintain a positive team environment that shows high levels of motivation and excellent team spirit.
• Participate in and contribute to relevant management meetings.
• Promote effective communication across all levels of customer service functions.
• Implement a marketing strategy to develop annual and gross profit plan
• Report Monthly forecast

Requirements

• At least five years of relevant sales work experience.
• Demonstrated leadership skills.
• Extensive experience in the semiconductor , FPD, and SEMI industry, prefer sub-system experience
• Demonstrated verbal and written communication skill in Japanese and English
• Excellent face - to – face communication skills.
• Demonstrated ability to simultaneously manage multiple priorities and tasks.
• Ability to integrate technical and marketing concepts, prefer vacuum valves
• Demonstrated ability to create and/or foster a leadership environment that is conducive to teamwork and demonstrates a genuine concern for the personal development of the team’s members.  
• Working knowledge of computer applications, such as Microsoft Office.
• Demonstrated ability to work in a team-based environment.
• Demonstrated ability to work independently
• Able to think and respond objectively in stress situations
• Able to visit Yamanashi ,weekly

Salary

6 - 10 million yen

Location

Tokyo