Regional Facilities Manager

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Job details

Company overview

Our client is a global leader in real estate services and investment management, operating in over 80 countries. The Tokyo branch is key to its Asia-Pacific operations, offering expert solutions tailored to the Japanese market across commercial, residential, and industrial sectors.

Known for its innovative approach, the Tokyo team leverages cutting-edge technology and data-driven insights to provide strategic property investment advice, manage diverse portfolios, and optimize real estate assets. Committed to sustainability, they integrate eco-friendly practices and support sustainable development, ensuring top-notch service and support in the dynamic Japanese real estate market.

Responsibilities

同社は世界トップクラスのサービス・コンサルティング・テクノロジーで不動産業界の未来を創造しており、
多様な人材が成長し、やりがいのあるキャリアを築ける環境を提供しています。
経験者はもちろん、異業界からの挑戦も歓迎します。同社とともに、より良い未来を実現しませんか。

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■ポジションについて
拠点の日々の運営管理を担い、顧客との契約・仕様に基づいた施設運営をお任せします。
複数拠点の統括およびクラスター全体の運営管理、顧客・関係者・委託先と連携いただき、
国内全体のアカウント運営監督、プロセス導入の推進をお願いします。

■Responsibilities

• Business & Operations
  • Overall accountability for service delivery across client sites, including mobilization/demobilization processes and adherence to agreed scope of work
  • Plan, coordinate, and oversee day-to-day operations, ensuring quality standards, compliance, and continuous improvement
  • Manage budgets, track financial and service performance, and deliver regular reporting to regional leadership
  • Monitor service levels, audit procedures, and drive strategic direction including transformation initiatives
• Stakeholder & Communication
  • Act as primary client interface, building strong relationships with key stakeholders
  • Ensure clear, timely communication with internal teams, vendors, and external partners
  • Escalate changes, exceptions, and project-related requests to leadership as required
• People & Vendor Management
  • Lead and develop on-site teams and vendors, ensuring alignment with client standards and policies
  • Coach managers and supervisors to maintain high performance and service delivery
  • Ensure regulatory compliance (e.g., health & safety) and foster a culture of continuous development
• Professional & Strategic Contribution
  • Stay informed on industry trends and identify opportunities for service enhancement or cost optimization
  • Implement improvements that enhance value and efficiency
  • Support additional duties as required

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Requirements

■必須

• ファシリティマネジメント業務経験 5年以上
• チームマネジメント経験（5名以上のチーム管理実績）
• ビジネスレベル以上の英語スキル
  • 日常業務で支障なく使用できるレベル
• 予算管理経験（年間予算規模1億円以上が望ましい）
• クライアント対応経験（BtoB営業・アカウント管理経験）

■歓迎

• 海外勤務経験・多文化環境での業務経験
• 政府系・大手企業向けファシリティサービス経験
• 建築・設備に関する専門知識

Salary

10 - 16 million yen

Location

Tokyo