Warehouse Operations Manager

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Job details

Company overview

We are a provider of insurance and risk management solutions. We are particularly strong in warranty services for cell phones, home appliances, automobiles, and homes, offering comprehensive insurance products to protect our customers' assets. We emphasize prompt response in the event of damage or malfunction, and strive to improve customer satisfaction. We also provide professional advice and support on risk management to assist our clients' businesses. We have established ourselves as a trusted partner to our clients through our wide-ranging operations both domestically and internationally.

Responsibilities

• Managing warehouse in compliance with company’s policies and vision
• Overseeing receiving, warehousing, distribution and maintenance operations
• Setting up layout and ensure efficient space utilization
• Strategically manage warehouse operations in compliance with company’s policies and objectives
• Oversee receiving, warehousing, test & triage, distribution and maintenance operations
• Effectively manage throughput and mitigate peaks and overflow
• Setup layout and ensure efficient space utilization
• Initiate, coordinate and enforce optimal operational policies and procedures
• Meets warehouse operations financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Develops warehouse operations systems by determining product handling and storage requirements; developing, implementing, enforcing, and evaluating policies and procedures
• Developing processes for receiving product, equipment utilization, inventory management, and shipping.
• Develops warehouse design by planning layout, product flow, and product handling systems; evaluating and recommending new equipment.
• Develops warehouse operations system improvements by analyzing process workflow, manning and space requirements, and equipment layout; implementing changes.
• Adhere to all warehousing, handling and shipping legislation requirements
• Maintain standards of health, safety, hygiene and security
• Manage stock control and reconcile with inventory management system & ERP
• Liaise with clients, suppliers and transport/courier companies and internal cross functional coordination.
• Plan operations, assign tasks appropriately and appraise results
• Recruit, select, orient, coach and motivate employees
• Produce reports and statistics regularly (IN/OUT status report, E & O stock report, latency, etc.)
• Receive feedback and monitor the quality of services provided

Requirements

• Proven work experience as a warehouse manager
• Expertise in warehouse management procedures and best practices
• Proven ability to implement process improvement initiatives (Six Sigma, Kaizen)
• Strong knowledge of warehousing Key Performance Indicators (KPIs)
• Hands on experience with warehouse management software and databases
• Leadership skills and ability to manage staff
• Strong decision making and problem-solving skills
• Excellent communication skills
• Bachelor’s degree in logistics, supply chain management or business administration

Salary

10 - 13 million yen

Location

Tokyo