Senior Manager, CRM

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Job details

Company overview

The company provides medical devices and healthcare solutions to healthcare institutions. Through a broad portfolio of products and services, it supports healthcare professionals and contributes to improving the quality of care. In addition to supplying products, the company offers implementation support and after-sales services, helping healthcare organizations address operational and clinical challenges.

Responsibilities

Responsibility and accountability for the development, delivery, implementation reporting of CRM(Salesforce.com) to achieve key business objectives across Japan Commercial
Main responsibilities:

• Engage with relevant internal stakeholders to implement CRM(Salesforce.com) functionalities to drive the business needs and support the sales strategy
• Develop tailored dashboards / reports to monitor performance data and track progress ensuring they are easy to use and implement for the end user
• Reinforce digital marketing and sales force leveraging CRM(Salesforce.com) functionalities and Ai technologies for entire Japan business
• Measure the activity of the sales force and monitor their results while also aligned to the needs of relevant stakeholders
• Contemplate the sales strategy and territory design working with commercial leadership based on activities and market data
• Adhere, without exception, to Corporate compliance and ethics policies

Requirements

Minimum requirements:

• Strong leadership capabilities
• High level of computer literacy and knowledge of business systems, in particular, need to highly experienced CRM(Salesforce.com)
• Data management skills and experience for delivering the data generated by CRM(Salesforce.com)
• Power BI / Excel by Power Query/Pivot / SQL data collecting
• Excellent communication, relationship-building, organizational, and presentation skills
• Strong oral and written communication skills in Japanese and English to effectively build relationships with stakeholders across the business both at a local and regional/global level

Salary

12 - 16 million yen

Location

Tokyo