宿泊部門の研修担当(アシスタントマネージャー)

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Job details

Company overview

We are a company that provides overall management of foreign luxury hotels in Tokyo. We are mainly responsible for the overall operation of hotels, managing facilities such as restaurants, stores, and banquet halls, as well as planning and implementing various events. We also sell foodstuffs, alcoholic beverages, and cosmetics, and are involved in the management of sports facilities, esthetic salons, and parking lots. In addition, we provide information processing services, real estate sales and leasing, human resource development, and management consulting services. The hotels we operate are located in central Tokyo and offer comfortable guest rooms, a variety of restaurants, spas, and banquet facilities. They are conveniently located for transportation and are ideal for business and sightseeing.

Responsibilities

• 効果的な研修プログラムの設計・実施・評価
• ハウスキーピング、フロントデスク、ベルサービス、グランドクラブなど、各部門のニーズに合わせた研修の実施
• 研修を通じてサービス品質と業務の一貫性を高め、顧客満足度スコアの向上を目指す
• 研修活動の強化とスタッフ知識の向上により、生産性を高め、部門の財務目標をサポート
• 宿泊部門全体の研修及び人材育成を統括し、継続的な学習と成長を促す組織文化を醸成を推進

Requirements

• ビジネス会話レベルの英語力
• 基本的なPCスキル(タイピング、メール、Microsoft Word、Excel)
• 協調性・コミュニケーション能力
• 広い視野・ホスピタリティマインド
• リーダーシップスキル

Salary

5.66 - 8.36 million yen

Location

Tokyo