Sales Operations

---

Job details

Company overview

Our client is the Japanese subsidiary of a specialized audio manufacturer headquartered in Europe and the United States.
We are a world leader in the manufacture of high quality audio and electronics products for the automotive, home, and professional markets. With several well-known brands, we operate in three main segments: Automotive, Consumer, and Professional.
For automakers, we provide audio and infotainment systems for vehicles, and audio and video systems for home and mobile applications. In addition, we also produce loudspeakers and electronic systems for professional use in concert halls and stadiums. Since our inception, we have continued to innovate.

Responsibilities

As an integral part of the Japan Business Operations and Transformation organization, you will manage a set of business activities and processes enabling an effective and efficient operation. In alignment with the business strategies and objectives, the organization is characterized by three dimensions: Sales Operations, Sales Analytics, and program operations/Transformation. The Business Operations Team will act as a strong backbone for the Sales organization by supporting and maintaining the operational efficiency of all commercial aspects across a product’s/project’s entire lifecycle. Sales Analytics will develop data-driven insights for both Sales and Program Management and will closely collaborate with other functions to develop global solutions. Sales Transformation will manage cross-functional improvement projects and drive problem-solving across all dimensions of the sales activities.The Business Operations Team will have excellent commercial, analytical, and problem-solving skills and closely collaborate with various stakeholders and across the entire sales community. The role owner will additionally act as Transformation and Change Leader. 
 Your Team- No direct reports now. To be reassessed based on future business and team needs. Main responsibilities: 

• Manage sales operation function.
• Work with local and global teams in Japan, and overseas.
• Act as a sparring partner for the sales organization, providing insights and support.
• Lead day-to-day operational support for sales and account management, sales analytics, and sales transformation.
• Steer/Lead (cross-functional) improvement and change management projects.
• Define and implement the best practice standards, ensuring adoption across customer teams.
• Analyze existing (sales operations) processes, identify improvement and standardization opportunities, and drive implementation.
• Closely collaborate with global sales stakeholders to identify data analytics needs.
• Balance the workload across the team and assign priorities.
• Execute the HR cycle activities including hiring, performance management, succession planning, coaching, and team training and development.

Requirements

Minimum requirements: 

• Bachelor’s Degree in related fields like Business Administration or Management.
• Minimum 7+ years in sales, program management, or account management.
• Experience in managing/leading transformation initiatives from ideation to completion.
• Strong understanding of the sales processes to support the sales team.
• Excellent collaboration, driving initiatives to healthy conclusion, and problem-solving ability.
• Fluency both in English and Japanese.
• Be willing to travel up to 30%, domestic and international travel.
• Be willing to work in an office. This role is eligible to partially work remotely.
• Successfully complete a background investigation/Aptitude Test as a condition of employment.

 Preferred qualifications: 

• Background in data analytics.
• Proven experience in process mapping, work instruction creation, and continuous improvement.
• Ability to assimilate information quickly, efficiently, and accurately from varying sources.
• Ability to take initiative, while prioritizing and meeting deadlines.
• Tenacious but professional approach.
• Flexible with a high degree of determination and perseverance.

Salary

9 - 9 million yen

Location

Tokyo