Operation Manager

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Job details

Company overview

Our client is the Japanese subsidiary of a brand known as a world leader in the manufacture of professional wind instruments.
We are widely known for our long history of nearly 200 years and our high level of technical expertise. We continue to preserve our European-made traditions while training young craftsmen and passing on our special skills. We have offices in the United States, Japan, Germany, and China, and deal directly with hundreds of music stores through our strong sales network. Together with musicians, we continue to pursue tradition and innovation.

Responsibilities

Main responsibilities: 

• Maintain positive relationships with suppliers and distributors,
• Ensure customer satisfaction with timely deliveries,
• Protect brand image and reliability and foster growth-friendly supply chain practices.
• Train employees, emphasizing safety guidelines and promoting a culture of excellence
• Analyze shipping and delivery data with an eye for optimization.
• Understand the company’s supply chain process and objectives, and develop strategies to improve efficiencies
• Ensure the flow of goods in an efficient, cost-effective and timely manner between the global factories, our warehouse and clients.
• Analyze data to identify trends and recommend solutions for streamlining the supply chain
• Develop and maintain strong relationships with vendors to negotiate pricing, terms, and conditions
• Work closely with cross functional teams (Finance, Marketing, Technical Support and Sales Teams) to ensure required capacity, production, and inventory plans are achieved
• Monitor supplier performance to ensure that they meet quality standards and delivery timelines
• Coordinate with internal departments to forecast future needs and develop plans to accommodate growth
• Prepare reports on supply chain metrics for upper management
• Identify cost-saving opportunities and implement process improvements
• Assist with the development and implementation of new ERP/MRP systems as needed
• Train and motivate a team of supply chain staff
• Stay up-to-date on industry trends and best practices
• Perform other duties as assigned

Requirements

Minimum requirements:

• University graduate
• 5+ years’ experience in supply chain management, such as inventory control, sales order management and demand forecasting
• Enough competency in management role
• Working experience with ERP programs (SAP, ORACLE, etc.)
• Ability to lead, train and mentor employees on a personal level
• Excellent knowledge of supply chain processes.
• Strong communication skills
• Excellent organizational and project management skills
• Creative problem-solving and a strategic and analytical mind
• Degree in Supply Chain Management, Logistics, or a similar field

Preferred qualifications:

• Previous experience as a supply chain manager is plus

Salary

8 - 10 million yen

Location

Tokyo