BRS Consultant
Yang Xu
Inhouse IT
Job number: JN -072024-37191
Posted: 2024-10-17
IT Coordinator
株価爆上がり中 / 充実した福利厚生&WLB / グローバルなキャリアパス
7 - 10 million yen
Tokyo
Information Technology
Helpdesk / Support Engineer
Job details
- Company overview
- Our client is a global healthcare company.
- Responsibilities
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- Manage Digital Work Place (DWP) services and support.
- Manage and develop help desk staff for DWP.
- Ensure compliance with business ethics, relevant Standard Operating Procedure(s) ( SOPs) and legal laws.
- Serve as the Kanban Champion for the Region (SME).
- Manage AV Equipment resources.
- Requirements
-
Qualifications
- Must have a minimum of Bachelor's degree within Software Engineering, Economics, Computer Science, Business Administration, related field or equivalent job experience.
- Experience in IT operations, with a total of 4-5 years of work. Experience in ITIL Foundations, Project Management or Agile are highly desirable.
- Must have Project management and end-user management related experience in O365/M365. Other IT certifications (Microsoft, network, developer etc.) is preferable.
- Native level of Japanese skills/Advanced level of English skills in writing and speaking. And must have excellent communication skills.
- Must be able to demonstrate cultural awareness, be customer-oriented, passionate about technology, and possess a quality mindset. Display strong logical skills, readiness to learn, resilience, and flexibility. Be a result-oriented team player with technical understanding of IT hardware and systems, and a willingness to assume ownership.
- Salary
- 7 - 10 million yen
- Location
- Tokyo