Technical Sales Engineer (Semiconductor Material)

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Job details

Company overview

We are a manufacturer and supplier of carbon materials and related products. Our main products include graphite electrodes and specialty carbon products, which are used in industries as diverse as steelmaking, automotive, aerospace, and energy. With a focus on product quality and innovation, we meet our customers' needs by providing high-performance materials. We are also committed to promoting sustainable business practices and developing environmentally friendly products.

Responsibilities

• Develops existing and finds new sales accounts in accordance with the strategy agreed by the Business Unit GS and it’s Business Lines EIS (Electronic and Industrial Solutions)
• Acts as sales and technical solution provider for customers in Japan with respect to the products of the above mentioned BL EIS, involving the global organization
• Conducts customer visits and reports both technical and commercial results, issues, action items to the Business Lines and disciplinary organization
• Conducts daily technical support work in coordination with all stakeholders
• Resolves customers complaints by collaborating with local and international functions
• Aligns all necessary functions and ensures common understanding by sharing progress and jointly discussing new findings in the organization.
• Support senior sales managers in regard to commercial aspects w.r.t. above mentioned sales portfolio
• Interacts with local Customer Service to ensure ordering of material and delivery to the customer
• Develop and grow existing and find new sales accounts
• Achieve financial KPIs w.r.t. sales performance and support to set KPIs and financial forecasts
• Developing of new strategic businesses covering multiple industrial segments
• Resolving of customer complaints
• Adding value to bridging Japanese and international business cultures
• Conducting domestic customer visits with local and global managers

Requirements

• University graduate: Major in technical studies Mechanical, Electric, Chemical Engineering preferred
• English level: business level (TOEIC >700)
• 3 years of technical sales engineer in ceramics or semicon related material / industrial companies
• Experience with EPI system manufacturer preferred

Salary

7 - 10 million yen

Location

Tokyo