Jobs list of Supply Chain Management & Customer Service

2 jobs
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  • NEW
    Job number: JN -072026-207702 Posted: 2026-08-03

    サービスセンターマネージャー/シニアマネージャー

    約60名規模の組織を統括し、医療機器サプライチェーンを支えるオペレーション改革をリードできるマネジャーポジション
    11 - 15 million yen Kanagawa Supply Chain Management Customer Service

    Company overview
    The company provides medical devices and healthcare solutions to healthcare institutions. Through innovative technologies and products, it supports healthcare professionals and contributes to improving patients’ quality of life. In addition to its products, the company offers services that help enhance operational efficiency and quality of care in healthcare settings.
    Responsibilities

    ■ポジションについて
    全国のカスタマーサービスオペレーションを統括し、医療機器の安定供給と継続的な業務改善を推進するポジションです。
    約60名規模の組織をマネジメントしながら、受注から出荷・貸出管理までのオペレーション全体を統括するとともに、組織横断での課題解決や業務改革をリードいただきます。
    ■主な業務内容
    カスタマーサービス部門の戦略立案およびオペレーション統括
    受注、出荷、在庫管理および貸出業務の安定運営
    3PLを含むサプライチェーン関連パートナーのマネジメント
    サービスレベルおよび業務KPIの管理・改善
    約60名規模の組織マネジメントおよび人材育成
    部門横断での課題解決およびステークホルダーマネジメント
    オペレーション改革および業務プロセス改善の推進
    顧客満足度向上および安定供給体制強化に向けた施策立案・実行

    ■ポジションの魅力
    約60名規模の組織を率いるマネジメントポジション
    オペレーション管理だけでなく業務改革にも大きな裁量を持てる
    医療機器の安定供給を支える中核機能を担える
    部門横断で事業運営に影響を与えられる

    ━━━━━━━━━━━━━━━#spotlightjob3
    Yukiko Nakamura
    Yukiko Nakamura
    Corporate Services
  • Job number: JN -062025-189788 Posted: 2026-06-10

    Customer Service Facing Leader

    Seeking proactive, diverse, and outgoing professionals
    6.5 - 8.5 million yen Tokyo Supply Chain Management Customer Service

    Company overview
    Our client stands as a prominent international consumer goods manufacturer, specializing in the production and distribution of food, beverages, beauty, and personal care products. With an extensive portfolio of renowned brands, they proudly hold a top position in the global market. Demonstrating their commitment to sustainability, they actively engage in various initiatives to promote and support sustainable living.
    Responsibilities
    Main responsibilities:
    Collaborate with wholesalers (=customers) to optimize end to end logistics Service, Cost, Cash and Sustainability agenda by leading joint business plan 
    Manage daily order to cash operations(receive order/order adjustment/dispatch/arrival/invoice) as customer front representative by supporting daily inquires from customer.
    Customer logistics efficiency performance management by each customer, responsible for logistics trade term
    Outbound delivery improvement with customer (analyze the data, find the solution, create business proposal, and Implementation as well)
    Internal daily operation process improvement (analyze the data, find the solution, create business proposal, and Implementation as well)
    Emmeline Tang
    Emmeline Tang
    Industrial
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