• Job number: JN -062025-189788 Posted: 2025-07-22

  Customer Service Facing Leader

  Seeking proactive, diverse, and outgoing professionals

  6.5 - 8.5 million yen Tokyo Supply Chain Management Customer Service

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  Company overview

  Our client stands as a prominent international consumer goods manufacturer, specializing in the production and distribution of food, beverages, beauty, and personal care products. With an extensive portfolio of renowned brands, they proudly hold a top position in the global market. Demonstrating their commitment to sustainability, they actively engage in various initiatives to promote and support sustainable living.

  Responsibilities

  Main responsibilities:
  Collaborate with wholesalers (=customers) to optimize end to end logistics Service, Cost, Cash and Sustainability agenda by leading joint business plan 
  Manage daily order to cash operations(receive order/order adjustment/dispatch/arrival/invoice) as customer front representative by supporting daily inquires from customer.
  Customer logistics efficiency performance management by each customer, responsible for logistics trade term
  Outbound delivery improvement with customer (analyze the data, find the solution, create business proposal, and Implementation as well)
  Internal daily operation process improvement (analyze the data, find the solution, create business proposal, and Implementation as well)
  

  

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