Engagement Manager

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Job details

Company overview

The company is a global provider of digital services and consulting, supporting organizations in large-scale digital transformation initiatives. With decades of experience, it helps enterprises modernize core systems, adopt advanced technologies, and improve operational performance across multiple regions worldwide. The company is known for its strong focus on innovation, talent development, and sustainable value creation.

Responsibilities

To perform new account development, client account management, growing accounts and minimizing revenue leakage, prepare customer maps by identifying right contacts in the client organizations, proposal and contract negotiations, to increase the Infosys footprint in accounts. Work involves a blend of client relationship management, business development, and strategic planning
Role: Sales Manager - Banking and Financial Services
Main responsibilities:

• Client relationship management – managing relationships with key client personnel and CXOs and CXO -1, within client organization and ability to understand the organizational culture of the client
• Drive sales and Go-To-Market strategies and identifying new business opportunities. Responsible for farming existing accounts and expanding the business portfolio with new accounts.
• Develop and implement strategic plans for client engagements to ensure long-term client satisfaction and business growth.
•  Monitor and report on performance metrics, identifying areas for improvement and implementing strategies to optimize effectiveness.
• Selling concepts to the client and influencing the client to award business based on capability and track record in similar situations
• Conduct research as well as competitor analysis to define strategies that can help enable favorable outcomes
• Review sales plan, pursuit plan / business pipeline with leadership to ensure target achievement
• Expert knowledge of MSA / Other contract process & standards and understand the nuances of MSAs and interdependencies to other business aspects
• Conduct client presentations, workshops, and drive pricing and MSA negotiations with the client
• Provide necessary input for building alliances with relevant product / service vendors
•  Work closely with internal teams to ensure delivery alignment with client expectations and service offerings.

Requirements

Minimum requirements:

• 15+ years of IT and business development / engagement management experience relevant to the industry domains.
• Track-record of successfully farming business solutions and client management
• Strong Business Development (Framing current accounts) / Relationship management / Account management is required
• Strong Account Management experience where you have grown existing accounts.
• Track record of interacting and building relationship with C / C-1 level client contacts.
• Reasonable understanding of Global Delivery Model and IT service industry.
• Experience managing large multi-location consulting engagement teams’ desirable.
• Hands-on experience with proposal creation and leading proposal presentations.
• Understanding / experience of Cloud and Platform Service business Model
• Strong leadership, interpersonal, communication and presentation skills.
• Excellent verbal and written communication skills in Japanese and English

Salary

10 - 25 million yen

Location

Tokyo