Head of IT Infrastructure

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Job details

Company overview

Our client is a leading global pharmaceutical company committed to enhancing health and quality of life. With a significant presence in Japan, the firm operates from its Tokyo branch with over 1,500 dedicated employees.

Globally, the company employs over 58,000 people and has a footprint in more than 130 countries. The focus is on research and development in key therapeutic areas, including respiratory, cardiovascular, and oncology, driving innovation and excellence across its extensive pipeline of therapies.

Responsibilities

You will lead the IT Infrastructure Go To User Japan team and you will have end to end responsibility for the overall management of local and regional operations in Japan, as well as within the APAC region. Your area of accountability includes, data center/computer room, networking, end-user hardware, communication tools and digital workplace initiatives. You will collaborate with teams worldwide in order to execute complex projects covering new facilities and managing through technology upgrade cycles. You will be involved in both business and technology discussions on ways to optimize our way of working while ensuring operational stability, sustainability, and compliance. You are empowered with high level of autonomy to exercise critical thinking and act proactively. Main responsibilities:

• Business Partnering
  • Develop deep understanding of local business environment and business needs.
  • Actively drive standardization, global solutions, and best practices.
  • Build relationships with key stakeholders and continuously improve end user satisfaction.
  • Seek for Innovation in the field of responsibility and beyond and implements them to create business value.
• Technology Expertise
  • Use state of the art technologies and methodologies to improve team performance and deliver value.
  • Champion innovative solutions to drive operational excellence.
  • Make managerial decisions based on solid understanding of technology advantages and limitations.
  • Responsibility for IT Infrastructure activities locally/regionally, as well as to ensure local demand alignment of standards to global process, technology and services.
• Collaboration
  • Work across cultures, geographies, functions, and organization levels
  • Champion agile methods and efficiency.
  • Act as a change agent through collaboration and inclusion.
  • Strong end user focus.
  • Drive cross-functional alignment and manage projects
• Leadership
  • Leadership of the local and regional Go To User team members
  • Administrative management of the Japan’s infrastructure local team.
  • Management of external partners/vendors
  • Talent management
  • Mentorship and coaching

Requirements

Minimum requirements:

• Excellent understanding of IT Infrastructure technologies coupled with implementation experience.
• Strong project management skills with good track record of implementing mid to large scale IT INF projects.
• Proficient vendor management/negotiation skills.
• At least 2 years leadership experience in a global, multicultural environment.
• Skilled people manager.
• Keen interest in current and emerging technologies.
• Demonstrates rapid and continuous learning. Comfortable with ambiguity.
• Has the drive to achieve. Pursues initiatives with energy and persistence even in the face of challenges. Confident to try things that have not been done before.
• Has the emotional intelligence and adaptability to thrive in any environment.
• Familiarity with the Japanese market, culture, and business practices.
• Cross-cultural competency paired with fluent language skills both in Japanese and English.

Salary

12 - 16 million yen

Location

Tokyo