Installation Program Manager (Asia) | インストールプログラムマネージャー（アジア）

---

Job details

Company overview

Our client is a world leading medical device manufacturer.

Responsibilities

The Asia Installation Program Manager will be a key member of the Global Commercial Enablement team in the Robotic Surgical Technologies BU working to drive installations of the product.
You will be a part of a global network of installation managers who will establish together the best practices for product installations within company and while our product footprint expands globally and in your region, you will be an active member in our country expansion programs as an OTC (order to cash) representative. Main responsibilities:

• Meet with the Sales teams weekly to review the pipeline
• Participate in the Asia sales funnel review process
• Coordinate with Field Service to perform pre-sale site inspection and track resolution of any findings that would preclude a sale.
• Determine any pre-sale simulator support requirements
• Obtain assignment of a Startup Specialist to the account
• Ensure the account places an order for consumables to support initial use of the system.
• Arrange the details of the commissioning including tracking the shipment, notifying Sales, Field Service and the Startup Specialist
• Coordinate any special requests from the account relative to commissioning
• Maintain metrics and dashboards for process control and transparent communications.
• Support the Commercial Enablement team in project related activities (commercial expansions into new countries and/or optimization projects)

Requirements

Minimum requirements:​

• Education: Bachelor's degree or above
• English level: Fluent
• Japanese level: Fluent
• Experience working in international environments (proven track-record)
• 5+ years in Sales Support, Marketing Support, or Customer Care & Supply Chain.
• Experience working with cross functional team members across Asia
• Experience in order to cash and capital sales enablement
• Familiar with Microsoft Office applications including Word, Excel, and PowerPoint
• Familiar with SFDC
• Strong communication skills

Salary

10 - 15 million yen

Location

Tokyo