Remote Corporate Engineer

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Job details

Company overview

Our client operates a leading C2C marketplace app that allows users to buy and sell a wide range of products, from fashion items to home appliances. The app has revolutionized the e-commerce market in Japan with its user-friendly interface, their unique negotiation feature, as well as its online payment services. Operations have now gone global and continue to show steady growth.

Responsibilities

Main responsibilities:

• Business improvement using IT (planning, operational design, project management)
• Help desk (technical support for inquiries from internal users)
• Service operation management (PC kitting, IT support, account management, SaaS operation management, business system management)
• IT asset management (software, hardware, contracts, budget, purchasing management)

Requirements

Minimum requirements:

• 3+ years of work experience in help desk/technical support
• Enterprise IT system implementation and operational experience
• Experience in creating and operating task and project management processes including WBS and Gantt charts.
• Experience in contract cost/forecast management of IT assets and tools
• Experience in coordinating and negotiating between departments and external vendors.

Preferred qualifications:

• Ability to perform work in English (*Excellent conversational skills are not required, but some members only speak English, so those who can communicate without hesitation even in broken words, and can read and write)
• Corporate business experience (human resources, accounting, finance, accounting, risk management, etc.)
• Programming experience as an engineer
• Document writing and presentation skills

Salary

8 - 15 million yen

Location

Tokyo