Internal Audit Assistant Manager – Investigations

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Job details

Company overview

We are a company that provides a wide range of services in the life insurance industry. We offer various insurance products for both individuals and corporations, including medical insurance, cancer insurance, income protection insurance, and pension insurance. We focus on providing optimal insurance plans tailored to the life stages and needs of our customers. Leveraging our strong financial foundation and global network, we deliver long-term security and trust. Additionally, we are committed to offering services utilizing digital technology, providing convenient and prompt services such as online contract procedures, insurance reviews, and after-sales support.

Responsibilities

To support the execution of Internal Audit investigations within Japan in order to provide timely, independent assurance and in doing so, to improve the control culture. The jobholder demonstrates execute investigative work effectively under supervision, with general knowledge in business processes, and solid interpersonal skills to interact with a great variety of people.
Main responsibilities:

• Process: The jobholder will typically support the Expert Manager of Investigation in delivering the following tasks timely and in accordance with the Group Internal Audit methodology:
  • Triage and escalation of allegations
  • Leading the assigned cases to execute and document all phases of investigations, primarily by interviewing involved employees and collecting and analysing evidence
  • Execution of quality checks over process and documentation, including, but not limited to, confirming the clarity and anonymity of the documentation
  • Analysis of trends over allegations and investigations matters’ evolution
  • Reporting of allegations and investigation activities to the Expert Manager of Investigation, the Asian Regional Head of Investigations and the Japan Head of Audit
  • Integrate all the relevant legal and regulatory requirements into the framework
• Partnership: The jobholder will typically support the Expert Manager of Investigation in delivering the following tasks effectively
  • Guiding management as they develop action plans which to address control failures
  • Development and maintenance of effective relationships within the Internal Audit professional family and any relevant business stakeholders throughout all steps of the allegation & investigation management
  • Enhancing of staff awareness about the whistleblowing channel and supporting and/or leading of initiatives to raise it
  • Play a key role with the investigation’s community, helping with development, knowledge sharing and best practices
  • Supporting of audit team to report summary of investigation activities including key control failures to both local management and Group Internal Audit
• Business Acumen: The jobholder will typically undertake the following tasks, under the supervision of the Expert Manager of Investigations:
  • Development and maintenance of general understanding of key business risks in the areas covered, including emerging risks
  • Periodical review of relevant documentation such as committees’ materials and understand evolution of risk profile in the business processes
  • Pro-active identification of relevant training and development needs, and development of own professional network

Requirements

Minimum requirements:

• Soft skills
  • Strong interest in people
  • Embodies company values
  • Demonstrates empathy and in particular with people who face complex situations
  • Work effectively under supervision and as part of a team
  • Solves problems
  • Thinks objectively demonstrating sound judgement
  • Resilient under pressure
  • Ability to influence at management level
  • Flexible and able to adapt to change
  • Strong verbal and written communication skills
  • Analytical with attention to detail
  • Ability and desire to keep learning
  • Intellectually curious with strong listening skills.
• Language
  • Clear written and spoken Japanese
  • Proficiency of the English language of at least level B2 of the Common European Framework of Reference for Languages is strong advantage.
• Experience
  • Proven experience in control function, legal & compliance function, investigation function, HR function (e.g., HRBP), or employee relations type role
  • The relevant Professional qualification, including, Certified Internal Auditor (CIA), Certified Public Accountant (CPA), and Certified Fraud Examiners (CFE) or Certified Corporate Investigator (CCI) (as an advantage)
  • Ability to analyse data sets through Excel, PowerBI or other analytic tools (as an advantage)

Salary

6 - 12 million yen

Location

Tokyo