Consumables & Supplies Specialist

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Job details

Company overview

We are one of the world's largest manufacturers, providing development for life science research equipment, laboratory analytical instruments, in vitro diagnostic pharmaceuticals, medical devices, and reagents. We have a product development base in Japan, where highly specialized professionals conduct product development, sales, and support.

Our primary markets include "Food," "Pharmaceuticals," "Environment and Forensics," "Diagnostics," "Chemical and Energy," and "Research." We support the discovery of new clinical trials and the achievement of goals in various fields.

We value diversity and emphasize teamwork while maintaining a strong sense of professional responsibility. By collaborating with our global product development centers, we provide the latest technologies to customers both domestically and internationally.

Responsibilities

■Responsibilities

• Business Development & Market Expansion
  • Work with the sales managers to develop and execute consumables growth strategies for the Japan market.
  • Apply data analytics, market knowledge and cross-functional customer knowledge to identify opportunities and support the sales teams to create new business or displace competitors from focus accounts.
  • Lead consumables‑focused planning in quarterly account reviews, contributing expert insight into lab operations and purchasing trends.
  • Engage with strategic accounts and influencers (professors, regulatory scientists) to identify unmet customer needs, prepare for new product introductions and drive the new product sales to exceed the Ramp-to-Volume targets.
• Technical Expertise & Advanced Customer Support
  • Deliver customer trainings and workshops, and collaborate with AE and PS teams in other divisions to provide advanced technical consultations, troubleshooting, and workflow optimization.
  • Collect and present post‑sales experience (Voice of the Customer) to support customer repeat purchases and provide feedback to regional management and the Solutions Units to provide product or method optimization or future new products.
  • Ensure high levels of customer satisfaction through proactive communication and follow‑through.
• Cross‑Functional Leadership
  • Partner with Account Managers, Field Service Engineers, and Application Scientists to co‑develop integrated customer strategies.
  • Coach sales teams on consumables positioning, applications, and workflow value propositions.
  • Act as a regional consumables champion, representing customer needs in discussions with Product Management and Marketing.
• Market Intelligence & Portfolio Advocacy
  • Track competitive activity, market shifts, and usage patterns to inform business strategies and identify priority markets.
  • Support regional product launches, promotional campaigns, and demand‑generation activities.
  • Provide actionable feedback to R&D and Marketing teams related to product performance, customer needs, and innovation opportunities. 

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Requirements

■Requirements

• Bachelor’s degree (Chemistry, Life Science, Analytical Science, or related discipline); advanced degrees welcome.
• 6+ years of relevant laboratory, technical, or technical commercial experience. 
• Demonstrated success in business development or consumables sales.
• Strong understanding of analytical workflows (LC/GC, sample prep, MS consumables, etc.).
• Excellent communication, presentation, and stakeholder engagement skills.
• English language proficiency (ability to read/write/participate in internal meetings conducted in English)

Salary

9.5 - 16 million yen

Location

Tokyo