Solution Engineer

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Job details

Company overview

This company is a French multinational corporation that specializes in energy management and automation solutions, spanning hardware, software, and services.

Responsibilities

This role is a Systems Solutions Engineer in Japan, supporting data centers and other critical facilities.
The position focuses on the design and delivery of electrical, HVAC, fire protection, and mechanical systems, ensuring compliant, high‑quality solutions from early concept through implementation.
Strong leadership, customer-facing communication, and the ability to develop end‑to‑end technical solutions are essential.

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■Responsibilities

• Mission:
  • Liaising with customer’s project teams, consultants and internal teams to understand the project requirement/scope/needs and promote the company's data center solutions to customer during prescription process.
  • Development of company systems or turn-key solution (design and build) which includes both Sthe compana’あs products/systems as well as integration of 3rd party services and systems (interior fit-out works, electrical and mechanical systems, fire protection, etc.)
  • Convert the project scope into solution to successfully meet the customer needs as well as create competitive advantage through right design and selection
  • Ensure the solution compliance to the local standards, regulation, codes and safety requirements
  • Create all required documentation in terms of load/capacity calculations, design calculations, drawings, layouts, specifications, block schematics, solution presentation, solution value proposition, compliance table, etc.
  • Solution design should ensure the successful project implementation and customer satisfaction
  • Provide engineering support to the team during installation in terms of process, tools required, procedures, regulatory compliance, technical interpretations and support, and ensure quality.
• Bid Management
  • Work with the Commercial manager / tender manager to provide the bid management support for solution development and bid proposal preparation.
  • Work with procurement and provide the Bid Proposal and Solution framework and Identify and qualify vendors, provide first cut costing. 
  • Participate in customer meetings to communicate the project proposal status and any roadblocks
  • Escalate any roadblocks during proposal creation to internal stakeholders.
  • Provide regular reports on proposal status to Tender Manager and Solution Center Leader
  • Ensure the compliance to project processes, methodologies and procedures during bid approval.
• Customer Care and Quality
  • Ensure the successful compliance of solution to project scope by offering high quality solution 
  • Deliver services to achieve highest customer satisfaction during pre-sales stages
  • Escalate any customer issues to Solution Engineering Manager and be responsible to ensure its closure
  • Identify the improvements needed, document it and communicate to the respective owners and stake holders
• Partner Management
  • In collaboration with Solution Purchasing Department, responsible for identifying and qualifying third party service providers during project solution design
  • Monitor and communicate the performance of partners
  • Ensure the compliance to the company's processes, methodology and code of conduct by sub-contractors and partners
  • Select the partners to achieve higher customer satisfaction
• Training and Development
  • Update and educate yourself with the current applicable technologies, tools, processes and standards

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Requirements

■必須

• 電気工学系の学位（専門学校卒・学士号）または同等の知識・経験
• 電気単線結線図（Single Line Diagram）の読解を含む、電力配電設計における5年以上の実務経験
• 高圧・中圧・低圧配電盤、変圧器（HV/MV/LV）、電力オートメーションに関する知識
  • 据付、試験、試運転・コミッショニングを含む
• ビジネスレベル以上の英語スキル
• ビジネスレベル以上の日本語スキル

Salary

10 - 12 million yen

Location

Tokyo