Business Operations Manager ｜ Sales Transformation

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Job details

Company overview

Our client is the Japanese subsidiary of a specialized audio manufacturer headquartered in Europe and the United States.
We are a world leader in the manufacture of high quality audio and electronics products for the automotive, home, and professional markets. With several well-known brands, we operate in three main segments: Automotive, Consumer, and Professional.
For automakers, we provide audio and infotainment systems for vehicles, and audio and video systems for home and mobile applications. In addition, we also produce loudspeakers and electronic systems for professional use in concert halls and stadiums. Since our inception, we have continued to innovate.

Responsibilities

The company is a global leader in automotive technologies such as connected cars！
The company manufactures a wide range of audio equipment for automobiles and supplies products to automotive manufacturers worldwide.
It is a company whose strengths lie in its technological capabilities and strong brand power within the industry.

Currently, the company is looking for an excellent Business Operations Manager like you to lead their Sales Transformation.

With advanced connected services, professional audio/acoustic solutions, and transformative DX solutions that change everyday life, the company brings an exciting revolution to time spent at home or on the go.
Are you ready to start your next global and stimulating career with such a company?

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Your team will ensure efficient sales and account management through three main areas: Sales Operations, Sales Analytics, and Sales Transformation.
・Sales Operations：Maintains the efficiency of all commercial aspects throughout a product's or project's lifecycle.
・Sales Analytics：Provides data-driven insights for Sales and Program Management and collaborates with other functions to create global solutions. 
・Sales Transformation：Manages cross-functional improvement projects and addresses challenges across all sales activities. 
The team will possess strong commercial, analytical, and problem-solving skills, working closely with stakeholders and the broader sales community. The role owner will also serve as the Transformation and Change Leader.

■Your Team：
In future, this position will lead a team of about 2 to 4 members, including sales assistants, sales analytics experts, sales controlling and sales administration support staff.
 ■Main responsibilities:

• Team Leadership
  • Build and lead the Sales Operations and Transformation Team.
  • Lead teams across multiple countries.
  • Balance the workload across the team and assign priorities.
• Strategic Partnership
  • Act as a strategic partner for the sales organization, providing insights and support.
  • Collaborate closely with stakeholders to identify data analytics needs.
• Operational Management
  • Oversee day-to-day operational support for sales and account management, sales analytics, and sales transformation.
  • Lead cross-functional improvement and change management projects.
  • Define and implement best practice standards, ensuring adoption across the team.
  • Analyze existing sales operations processes, identify opportunities for improvement and standardization, and drive implementation.
• Data Analytics
  • Develop and lead tailored data analytics solutions for the sales organization.
• Human Resources
  • Execute HR cycle activities, including hiring, performance management, succession planning, coaching, and team training and development.

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Requirements

■Minimum requirements: 

• Bachelor's degree in Business Administration, Management, or related fields.
• At least 8+ years of experience in sales, program management, account management, or transformation management roles, with 5+ years in team leadership.
• Proven experience in managing transformation initiatives from start to finish.
• Strong understanding of sales processes.
• Excellent collaboration, communication, and problem-solving skills.
• Fluent both in Japanese and English.
• Be willing to travel up to 30%, domestic and international travel.
• Be willing to work in an office. This role is eligible to partially work remotely.
• Successfully complete a background investigation/Aptitude Test as a condition of employment.

 ■Preferred qualifications: 

• Background in data analytics.
• Experience in process mapping, work instruction creation, and continuous improvement.
• Efficient and accurate information assimilation from various sources.
• Initiative-taking, with the ability to prioritize and meet deadlines.
• Tenacious, professional, flexible, and determined approach.
• Certifications in sales operations/management.

Salary

11 - 12 million yen

Location

Tokyo