SW Engineer / Ticket Manager ( Telematic & Connected Cars)

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Job details

Company overview

We are the Japanese subsidiary of a world-leading automotive parts supplier group. As a European supplier of automotive parts and systems, we offer a wide range of products and services to the automotive industry. We are particularly acclaimed for our expertise in automotive lighting, engine cooling, electric powertrains, driver assistance, and autonomous driving technologies. One of our distinctive features is our commitment, as a group, to developing technologies that contribute to reducing CO2 emissions from automobiles.

Responsibilities

Mission The SYS/SW Engineer is responsible to ensure a smooth running system and software development process, method and tool-chain in the projects by handling all tickets raised by the customer and monitoring internal tickets.
Main responsibilities:

• Actively understanding the customer tickets content and support the team on the internal ticket creation, handling and management.
• Support the SYS/SW project team for process execution, policy & practices in regard of each ticket.
• Ensure that the SYS/SW organization is supporting the customer tickets closing timeline and available from the project stand point to support process execution and thus compliance.
• Remove roadblocks in the tickets management process, method and technical support with the respective departments and teams (e.g. Requirements management and requirements exchange with customer, Continuous build, integration and test, Automated test and validation, Agile methods).
• Drive resolution of issues collected from all assessments and reviews.
• Lead Process Improvement Action Plan to reach process capability goals in regard to the ticket management.
• Propose tailoring and de-standardization request to the project team.
• Contribute to the System and Software quality assurance plan definition.
• Contribute in preparation of data for customer quality status communication at project level.
• Share best practice and Lessons Learned with Project teams.
• Communicate the process gaps identified during process piloting and rollout Escalate issues in the project line and R&D management and to Quality PTM depending on the severity.
• Ensure that the issues are recorded in the Valeo process tools.
• Actively participate to the project QRQC
• Check in the CCB that changes are planned correctly and that feasibility is ensured.

Requirements

Minimum requirements:

• 4 – 5 year experience with the software development process, systems engineering methodologies, and test techniques
• Experience in tickets management preferred
• Experience in Quality Experience in the Software Quality Assurance / Software
• Development Experience in embedded SYS / SW development (automotive experience is a plus

Salary

6 - 7 million yen

Location

Tokyo