Field Service Technician

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Job details

Company overview

Our client is a company that provides unique energy servers to customers who want a long-term perspective on their electricity costs for clean, stable, and distributed power supply, which is in increasing demand in Japan.
Our power generation systems are based on technology from space-related companies, are highly efficient, and significantly reduce power costs and greenhouse gas emissions. We provide clean and stable power to many major corporations and non-profit organizations.
We were established as a joint venture between a major telecommunications and IT services group with a strong presence in Japan and a U.S. company, which is now a wholly owned subsidiary of the U.S. company.

Responsibilities

Main responsibilities:

• Performs both predictive and reactive maintenance or repairs
• Works closely with RMCC (remote monitoring and control center) and Product Support to resolve issues
• Provides detailed documentation for each maintenance task performed as required
• Performs regular Inspection of installed equipment to ensure optimum performance
• Inspection of all components to ensure proper operation within product and environmental specifications
• Professionally interact with customers regarding status of the system,
• Performs site visits for troubleshooting and emergency incident task resolution as required
• Performs after hours on call duties in close communication with RMCC and customer
• Responsible for general site housekeeping and service related documentation
• Responsible for cloud tool based work order management applications

Requirements

Minimum requirements:

• High school diploma & 6 years’ experience in electrical, process controls, or electro-mechanical fields or equivalent
• Technical diploma, Electrician Certification in a technical field and relevant industry experience of 4 years (electrician, electronics technician, field service technician, test engineer, etc.)
• Either of the following experiences:
  • 5+ years of experience as technician for graduates with Diploma or Associate degree from technical/community college preferably in the commercial electrical, electro-mechanical and/or mechanical equipment or related system
  • 3+years of experience as an engineer for graduates with an Engineering degree from a 4+ year University/College preferably in the commercial electrical, electro-mechanical and/or mechanical equipment or related system
• Good communication skills – both written and oral in Japanese and English
• Ability to drive vehicles. Already having driving license or willing to get one after employment
• Electrical experience and/or electrical theory understanding required
• Prior experience as an electrician in any of the following:
  • 3 phase systems
  • UPS (back-up power) systems
  • Electrical generation and distribution systems
  • Power electronics
  • Automatic Transfer Switch Systems
  • Microprocessor based control platforms is highly beneficial
• Experience with various test and measurement equipment, electrical codes and personnel safety products and procedures.
• Must be able to read and interpret electrical single line diagrams and blueprints
• Basic understanding of requirements of working safely, ability to wear and maintain PPE
• Able to follow procedures and execute sequenced work instructions from either written and or verbal communications
• Highly motivated and able to work independently
• A team player who exhibits a high level of integrity and professionalism in all situations
• Able to communicate effectively in English in both written and verbal form to facilitate duties as required
• Ability to regularly lift 21 Kg, occasionally lift 34Kg, twist, bend, squat, and climb ladders
• Willing to support 24/7 on call duties for emergency tasks and/or shift work operations as required
• Able to travel as required

Preferred qualifications:

• Hands on experience of working & handling technical tools on the field is preferred
• Strong electrical, mechanical, troubleshooting /repair skills; understanding of mechanical systems, piping, plumbing and valve operation preferred

Salary

7 - 10 million yen

Location

Tokyo