Operation Supervisor

Job details

Company overview

We are a foreign pharmaceutical company. Through a merger with an international biopharmaceutical company, we have introduced innovative biotechnology to the Japanese market. Through highly specialized medical information activities, we are enhancing our presence in the Japanese market. Focusing on cancer, cancer immunotherapy, and infertility treatment, we provide innovative healthcare solutions to the people of Japan.

Responsibilities

• Operation Supervisor role for Atsugi Distribution, with responsibility for a team of distribution and 3PL partner

- Translate Atsugi distribute strategies into tangible, execution-ready initiatives, and drive implementation with Atsugi Operation Manager.

• Directs and manages 3PL operation through continuous communication with both 3PL and internal stakeholders.
• Perform responsibility and accountability for the operational KPI’s of the Atsugi distribution center and uses them as the key measure of improving the performance of the team.

- Coordinate daily operations, required to execute daily outbound, inbound and storage operation in timely manner. Take a lead, managing daily operation processes deployed in 3PL operation.

- Ensures the operation of the 3PL providers are optimized to the best benefit of Life Science. Evaluate 3PL performance to verify that the business needs are being met.

• Provide the best customer support for Commercial and Business team in the organization. Understands customer needs and requirements, then identify action to take.
• Point of contact from Commercial and Business team in the daily operation. Understand customer needs and demands and meet their expectation.

- Coordinate deliveries required to apply the exceptional handling process.

- Initiate daily and monthly operation reports, and communicate to external and internal customers effectively and timely manner.

- Develop/modify processes according to customer needs and demands, in accordance with Quality and EHS policy.

• Lead to install Operational Excellence into Atsugi warehouse operation, following Operational Excellence guideline and procedure. 

- Drives a continuous improvement philosophy within the team.
- Plan improvement projects under your initiatives, involving the internal stakeholders and 3PL, then coordinate deploying them with 3PL in the operation field.
- Optimize cost structures in the element of warehouse operation and transportation.
- Lead to foster a culture of Quality & EHS compliance by operating within guidelines and procedures, leading by example, and focusing on risk assessment & elimination.

• Communicates effectively across Japan and APAC functions.

- Point of contact, from relevant functions in APAC. Provide required information in the timely manner.

Requirements

• Equal of bachelor’s degree in Logistics, Supply Chain Management, Industrial Engineering, or related field is preferable.
• Minumum 3 years’ 3PL operation and vendor management experience or 5 years’ experience in the warehouse operation, particular in logistics, and inventory management and transport experience.
• Operational Experience in a Distribution Center or in Chemical Manufacturing (Experience of working on Process Improvement projects through a Lean or Six Sigma approach) will be strong benefit.
• Project management experience in the warehouse operation level is mandatory requirement.
• People management skill is required; Ability to oversee the team members and lead clear direction (the experience of the team leader is ideal.)
• Experience in international quality systems (Six Sigma, TQM, QA, GMP, ISO 9001) .
• Chemical and dangerous goods warehouse experience is not must, but strong advantage.
• Strong expectation working in the multicultural organization. Higher adaptability and flexibility for the workplace environment.
• Communication and interpersonal skills in Japanese and English
• Japanese language: Advance or native level. English: Business level (Preferable). 
• Strong interest and mind-set, absorbing extra and new knowledge.
• Strong interest to maximize the business efficiency, thru the digitalization with the desk-top apps used. Eager to obtain the up-to-date digital knowledge.
• Willingness to apply methodology for problem solving actions in the daily operation and project, as well as the local digitalization actions. (i.e., 6 Sigma)
• Coordination and inter-personal communication capability, leading to maximize the team potential. Excellent support for all stakeholders.
• Experience with Microsoft Office and Adobe Acrobat, advanced Excel skills. Business level system literacy - SAP/WMS.
• Hands-on planning and execution, without waiting for directions from the upper management.
• Commute to the work location by your own car (Kanagawa-pref.)

Salary

6 - 8.5 million yen

Location

Kanagawa

BRS Consultant
Emmeline Tang
Supply Chain Management

Email me directly

Apply

Save