Jobs list of Support & Administration & Logistics / Purchasing / Shipping Assistant
-
Job number: JN -102024-178643 Posted: 2024-11-08
Order Processing Specialist
受発注経験者、お待ちしております。5 - 6 million yen Tokyo Support & Administration Logistics / Purchasing / Shipping Assistant
- Company overview
- Our client was established as a joint venture between a Finnish manufacturer of scientific and clinical instruments and a Japanese company, and primarily provides import, sales and after-sales service of motorized pipettes, manual pipettes and consumables for laboratory use. We were the first in the world to develop and launch motorized pipettes and have increased our market share through dealings with major pharmaceutical manufacturers. Currently, the introduction of electric pipettes in the Japanese market is still low, and we are aiming for further market growth.
- Responsibilities
- Main responsibilities:
Accurately process customers’ orders into SAP, ensuring that all proper discounts, special pricing, terms of payments and shipping details are properly applied to orders
Create order confirmations, delivery slips and invoices in SAP
Inform customers by email, fax or telephone for order information, such as for delivery schedules and any updates
Handle customer inquiries regarding shipping and delivery schedule
Handle customer complaints regarding issues with orders
Maintain customer master data, price conditions and delivery replenishment time in SAP
Communicate with warehouse staffs for stock verification and outbound deliveries
Charter truck arrangement based on the customer requests
Handle return shipments from customers
Understand the shipping and product information written in English
Nao Yoshida
Office Support
1