IT Change Management PM | ITチェンジマネジメント PM

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Job details

Company overview

We are a company that provides a wide range of services in the life insurance industry. We offer various insurance products for both individuals and corporations, including medical insurance, cancer insurance, income protection insurance, and pension insurance. We focus on providing optimal insurance plans tailored to the life stages and needs of our customers. Leveraging our strong financial foundation and global network, we deliver long-term security and trust. Additionally, we are committed to offering services utilizing digital technology, providing convenient and prompt services such as online contract procedures, insurance reviews, and after-sales support.

Responsibilities

The Change Management Office is responsible for building the IT Change Management Strategy and has the capability and the autonomy to build, structure and manage change management / communication plan to support projects to reach their goals and support the company in its transformation.The Change Management Office is also in charge of managing specific initiatives and Program impacting our organizations, tools, processes or IT Governance.Under the supervision of a senior Program Manager, the Change Management Project manager will be in charge of the following activities :
Main resposibilities:

• Support the implementation of new IT tools and processes
• Work with the Project and Product teams to identify the change and communication challenges
• Define the success criteria, build the change management plan
• Manage the communication to the users and stakeholders
• Support the organization and execution of the training sessions
• Supporting the operational project according to defined plan
• Manage and deliver initiatives impacting our organization / tools / processes
• Support the creation of a Change Management framework / toolkit, by defining and building communication assets, guidelines, templates
• Help setting up and maintaining a Change Management community inside IT
• Support the IT Office communication challenges, collaborating with the different departments 

Requirements

Minimum requirements:

• 5+ years of experience in managing communication and stakeholders within IT context
• Experience in managing initiatives as Project Manager
• Experience in managing user support and training
• General IT knowledge (Infrastructure [Network, Server, Middleware, Workplace, Cloud], Service Operation, Application)
• Business knowledge (Project Management, IT Process Governance, Finance, etc.)
• Management and Consulting skills of Project, simplifying/improvement Process, Transformation
• Govern the Governance meeting with stakeholder (Communication Plan)
• Autonomy, capacity for leadership
• Japanese level: Business
• English level: Business

Salary

10 - 14 million yen

Location

Tokyo