IT Onsite Service Engineer

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Job details

Company overview

We are the Japanese subsidiary of a global automotive parts manufacturer headquartered in Germany. As a system supplier for internal combustion engines and electric mobility, we specialize in the manufacturing of automotive components and engine components. In the Japanese market, we engage in the development, manufacturing, and sales of engine parts, filter systems, air conditioning equipment, and more, supplying products to major automotive and industrial machinery manufacturers. Leveraging the advanced technological expertise of our German headquarters, we contribute to Japan's automotive industry. Additionally, we are committed to providing sustainable mobility solutions to promote environmental protection and improve energy efficiency. Through these efforts, we aim to support the advancement of next-generation automotive technologies and deliver high-quality, reliable products.

Responsibilities

The OnSite Service Engineer is the key member to maintain Network/Server & Endpoint devices at Japan OnSite Service Organization. This position will play a key role in Network, Server, Server Room facility, Endpoint devices and IoT/plant automation inside JP sites. All OnSite services need to follow Global Standard processes and global project rollout support, and ensure local requirements are supported via effective demand management.
Main responsibilities:

• Timely Incident/workorder support based on KPI for Onsite service tasks.
• Network basic skills to work with global Network experts as field service (CISCO)
• Asset lifecycle management (Network, Server, UPS)
• Server room facility management with business facility team based on company server room regulation.
• Support local IT budget planning process.
• Support IT Audit and IT compliance
• Support IoT and plant automation

Requirements

Minimum requirements:

• University Bachelor degree or above
• More than 5 years experiences of IT Network
• More than 3 year’s IoT/plant automation experience
• Skills of IT field service (Network, Client devices, Sever Room, Windows OS)
• Business language skills in both Japanese and English

Salary

6 - 7.5 million yen

Location

Yamagata