Corporate Applications Engineer / Semiconductor Technical Support

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Job details

Company overview

Our client is a leading provider of microcontroller and analog semiconductor products that enable low-risk product development, reduced total system costs, and speedy commercialization.
Headquartered in the United States, we offer reliable delivery, quality, and excellent technical support, and we support the growth and development of the semiconductor market in Japan.
We work with several strategic channel partners and design partners, and are supported by hundreds of authorized distributors in Japan.

Responsibilities

Main responsibilities:

• Technical & Engineering Support of Customers via phone, local website’s Q/As, e-mail and Case support
  • This is the primary directive of the CAE. By clarifying device & development tools operation and removing technical barriers for customers, you help to solve customer’s technical challenges with complicated and time-critical solutions through local phones, e-mails, local website’s Q/As, direct visit and Case supports by Salesforce. Through your contact with customers and their issues, you will identify problems that exist with development tools and silicon and provide that feedback to the silicon applications and development tools groups appropriately.
• Export Control documentation
  • Help the end customer and distributors to issue official export control documentation. Native Japanese is need for understanding regulation terms.
• Technical Documentation Support
  • Proofread the results of translation of technical documentation such as data sheets, brochures, application notes and news, and assist with Marketing Communication (MARCOM) ’s translation processes. The translated material needs to be proofread for technical accuracy and quality. Native Japanese is need for collecting news/Ads and Banners. Also, to stimulate understanding of our products and tools, and to help and expand our customers and students, you assist in publishing technical or reference textbooks and engineering documents such as application notes.
• Technical Training Support
  • Assist Embedded System Engineer (ESE) show supporting customers and give on/offline technical training to customers and engineers from distributors through the Regional Training Center, Technical Workshops (ex. company University, Korea MASTERs. MASTERs are big off-line technical events for customers) and training design houses on company products and tools hands-on sessions. This effort would also include the development of training material and continuous self-study for learning new skills and improvement of existing skills.
• University Program
  • Develop University relationships through the company Scholarship program and giving lectures about company microcontrollers and new products. For making our future engineers and customers, you will give lectures and technical seminars to Universities, and follow up with company design contests for University students. Meet with professors and inform them of company products, and establish PIC training environments as a preferred microcontroller with our training materials.
• Local website’s Activity
  • Manage the technical Database and Q/As on the local website and follow up with uploading technical materials, Create and upload reference application notes for popular devices and applications. Report and summarize the status of customer activity on the local web site.

Requirements

Minimum requirements:

• Bachelor’s(required) or Master’s or PhD degree in Electrical engineering or Electronic engineering or other relevant engineering major
• Experience with microcontroller-based or ASIC-based system development or design for Connectivity applications (Ethernet, Wi-Fi, USB, Bluetooth)
• Working knowledge of hardware, firmware of Electric & Electronic   Application Systems
• Experience of Circuit design with FPGA is highly expected.
• Good C language skills
• Good at English
• Native Japanese level

Salary

8 - 15 million yen

Location

Tokyo