Chief Digital Officer, Senior Manager

---

Job details

Company overview

Our client is the largest automobile financial services provider in Europe and has a presence in Japan for over 20 years.

Responsibilities

Mission of the Digital & Mobility Solution UnitCollect digital data on customers' online and offline behavior and combine it with information on car value and car services. We aim to provide mobility services online that meet the individual needs of our customers.
Main responsibilities:

• Overall management of business and process digitalization at company
  • Digitization of business processes at company and authorized dealers
  • Digitization of business processes in comapny and importers
  • Digitization of business processes at authorized dealers and end customers
  • Overall supervision of both development and sales promotion (promotion of usage)
• DX project - role of leader
  • Compile requirements based on marketing knowledge and customer understanding, and lead the project in collaboration with the domestic IT department and headquarters to realize the optimal customer journey for the Japanese market.
  • Collaborate with other group companies and authorized dealers in Japan to develop systems to realize replacement purchases and cross-selling, and lead marketing activities using Salesforce.

Requirements

Minimum requirements:

• Digital marketing strategy planning
• Supervision of the project as a leader
• Ability to prioritize and manage multi-task schedules
• People with good communication skills

Preferred qualifications:

• Those who have newly realized the provision of products and services through online channels
• Planning and development at business companies and consulting companies

Salary

10 - 13 million yen

Location

Tokyo