PERSOL CAREER CO., LTD.

27F, Marunouchi Building, 2-4-1 Marunouchi, Chiyoda-ku, Tokyo, Japan

President and Representative Director, Yu Senoo

The PERSOL Group not only offers working people diverse opportunities for growth, but also a wide range of services to contribute to organizational growth with the aim of contributing to society. Various information received by PERSOL Group from working people and organizations are used with care to provide high-quality services and help growth of working people and organizations.

On this page, we provide explanations about how and for what purposes we use your personal Information as well as the procedure to accept your requests in relation to your personal information.

• Purpose of using personal information
• Provision and shared use of personal information
• Acceptance of requests regarding personal information
• Personal information safety management measures

*Descriptions are given on this page with regard to the matters provided for in Japan's Act on the Protection of Personal Information Articles 21, 27, 28 and 32 and the standard of the Privacy Mark our company has obtained.

Personal information held by PERSOL Group are used for the purposes described below.

If the purpose of use of personal information is explicitly notified to you at the time of collecting such information, the personal information will be used for that particular purpose.

Information about users of each service

• Various procedures of registration for use of service
• Provision of services applied for

*Personal information may be provided to a third party depending on the service you use.

For detailed information, refer to “2-1. Providing information on users of each service to a third party”.

*Usage log information obtained directly by our company or provided by a third party such as advertising business operators (including cookies, terminal information, IP address, attribute information, location information, advertising identifiers and behavioral history (record of opening e-mails, clicking links, viewing websites, etc.); hereinafter the same shall apply) may be used after being customized for each user with reference to the user’s registered information and other personal information held by our company.

• Providing information in relation to the service you applied for (including PERSOL Group companies’ services and other services provided by our business partners)

*Provision of information may be in the form of the Internet advertising distribution (including targeted advertising) in addition to e-mail and call.

*Usage log information obtained directly by our company or provided by a third party such as advertising business operators may be used after being customized for each user with reference to the user’s registered information and other personal information held by our company.

• Use for the purpose of ensuring accurate record and reconfirmation of the contents of conversation (including online) and the improvement of response quality

*When receiving contact from customers or contacting customers from our company on the phone or using an online conference system, the contents of conversation may be recorded/videotaped.

• Use for the purpose of analysis, statistical process and machine learning aimed at the improvement of the service you applied for and the development of other services

*Depending on the service used, the information may also be used after withdrawal from the service.

*Usage log information obtained directly by our company or provided by a third party such as advertising business operators may be checked in reference to the user’s registered information and other personal information held by our company.

• Request for cooperation in the survey, etc. in relation to our company’s business activity

*Usage log information obtained directly by our company or provided by a third party such as advertising business operators may be checked in reference to the user’s registered information and other personal information held by our company for the purpose of choosing requested target users.

• Survey on the prohibited matters prescribed in the terms of using the service you applied for and the measures based on the survey

Information about users of job offer information service

(In addition to “Information about users of each service”)

• Analysis for providing job offerers with support/advice on their solicitation and recruitment activities

Information of executives of client companies
(including client company's outsourcing contractors)

• Various procedures in relation to registration for use
• Provision of services that have been applied for by the customer

*Usage log information obtained directly by our company or provided by a third party such as advertising business operators (including cookies, terminal information, IP address, attributed information, location information, advertising identifiers and behavioral history (record of opening e-mails, clicking links, viewing websites, etc.); hereinafter the same shall apply) may be used after being customized for each user with reference to the user’s registered information and other personal information held by our company.

• Outlines and provision of services and related information, listening to requests made by customers

*Provision of information and services may be in the form of the Internet advertising distribution (including targeted advertising) in addition to e-mail and call.
*Usage log information obtained directly by our company or provided by a third party such as advertising business operators may be used after being customized for each user with reference to the user’s registered information and other personal information held by our company.

• Use for the purpose of ensuring accurate record and reconfirmation of the contents of conversation (including online) and the improvement of response quality

*When receiving contact from customers or contacting customers from our company on the phone or using an online conference system, the contents of conversation may be recorded/videotaped.

• Client companies management
• Use for the purpose of analysis, statistical process and machine learning aimed at the improvement of the service you applied for and the development of other services.

*Usage log information obtained directly by our company or provided by a third party such as advertising business operators may be checked in reference to the user’s registered information and other personal information held by our company.

• Request for cooperation in investigation, etc. regarding the company's business activities

*Usage log information obtained directly by our company or provided by a third party such as advertising business operators may be checked in reference to the user’s registered information and other personal information held by our company for the purpose of choosing requested target users.

• Investigation with regard to prohibitions stipulated in the purpose of use of the service that has been applied for by the customer

*Part of information of executives of client companies will be used jointly by PERSOL Group companies. For details, please refer to "2-3. Shared use of information of executives of client companies".

Information obtained from any information opened to public with or without limitation

• Establishment of a business relationship
• Sending information and materials in relation to various services provided by PERSOL Group companies and our business partners

*Usage log information obtained directly by our company or provided by a third party such as advertising business operators (including cookies, terminal information, IP address, attributed information, location information, advertising identifiers and behavioral history (record of opening e-mails, clicking links, viewing websites, etc.); hereinafter the same shall apply) may be used after being customized for each user with reference to the personal information held by our company.

• Use for analysis, statistical work and machine learning to develop or improve the services

*Usage log information obtained directly by our company or provided by a third party such as advertising business operators may be checked in reference to the personal information held by our company

Information obtained by our company through acceptance of outsourced work

• Fulfillment of outsourced work

Information obtained in connection with receiving queries

• Response to queries
• For identifying the individual
• Providing information and sending materials in relation to various services provided by PERSOL Group companies and our business partners

*Usage log information obtained directly by our company or provided by a third party such as advertising business operators (including cookies, terminal information, IP address, attributed information, location information, advertising identifiers and behavioral history (record of opening e-mails, clicking links, viewing websites, etc.); hereinafter the same shall apply) may be used after being customized for each user with reference to the personal information held by our company.

•Use for the purpose of ensuring accurate record and reconfirmation of the contents of conversation (including online) and the improvement of response quality

*When receiving contact from customers or contacting customers from our company on the phone or using an online conference system, the contents of conversation may be recorded/videotaped.

• For aggregation, analysis and creating statistical materials to understand the status of service use and improve service quality

*Usage log information obtained directly by our company or provided by a third party such as advertising business operators may be checked in reference to the personal information held by our company.

Information about participants and applicants in questionnaire, campaign, giveaways and other events

• Lot drawing and sending giveaways (prizes) and informing applicants
• Operation of the event you applied for
• Providing information and sending materials in relation to various services provided by PERSOL Group companies and our business partners

*Provision of information may be in the form of the Internet advertising distribution (including targeted advertising) in addition to e-mail and call.

*Usage log information obtained directly by our company or provided by a third party such as advertising business operators may be used after being customized for each user with reference to the user’s registered information and other personal information held by our company.

• Use for the purpose of ensuring accurate record and reconfirmation of the contents of conversation (including online) and the improvement of response quality

*When receiving contact from customers or contacting customers from our company on the phone or using an online conference system, the contents of conversation may be recorded/videotaped.

• Request for cooperation in surveys, etc. in relation to the business activities of our company

*Usage log information obtained directly by our company or provided by a third party such as advertising business operators may be checked in reference to the user’s registered information and other personal information held by our company for the purpose of choosing requested target users.

• For aggregation, analysis and creating statistical materials to understand the status of service use and improve service quality

*Usage log information obtained directly by our company or provided by a third party such as advertising business operators may be checked in reference to the user’s registered information and other personal information held by our company.

Information about visitors to the office

• Safety management for crime protection, etc.

Information obtained through coverage in public relations activities

• Publication on the public relations media of our company and the PERSOL Group companies and various media
• Communication about public relations activities

Information about applicants to job offers of our company

• You can check it by visiting here(Japanese)

*When a user accesses our company’s website, user’s information is obtained by our company using the cookies on the browser.
For collection of information by using cookies, refer to the following:

About cookie (Japanese)

* Points to note when personal information is received by our company Our company request you to provide your personal information to the extent necessary for the purposes described below. Except to the extent required in accordance with laws and regulations (for confirmation of personal identification, resident status of non-Japanese, or provision of My Number, etc.), any personal information is provided on a voluntary basis. Please note, however, that if you do not respond to our company’s request or if information you provided was deficient, we may not be able to provide the service you desire or respond to your other requests.

Providing information on users of each service to a third party

Information about users of each service may be provided to a third party for the purpose of providing the services that have been applied for as follows:

*Other than the cases stated above, information may be provided to third parties in cases where the consent of the individual themselves is obtained.

*Unless otherwise described above, information will be provided via a website system for which concealment measures were taken using encryption, etc. or by e-mail, fax or delivery by hand.

2-2. Supplementary in relation to providing information about users to third parties in foreign countries

In case a user makes an application for a job offered by a job offerer located in a foreign country by using doda job offer information, the personal information we provide to the job offerer will be handled under the system of the country or region where the job offerer is located. Please check the following information.

2-3. Providing information about executives of client companies to third parties

Information about executives of client companies may be provided to a third party for the purpose of providing the services that have been applied for as follows:

*Other than the cases stated above, information may be provided to third parties in cases where the consent of the individuals themselves is obtained.

*Unless otherwise described above, information will be provided via a website system for which concealment measures were taken using encryption, etc. or by e-mail, fax or delivery by hand.

2-4. Shared use of information about executives of transactional partners

The information about executives of transactional partners is shared and used by the PERSOL Group companies in order to provide services comprehensively by leveraging the expertise of each Group company.

2-5. Provision to third parties in accordance with laws and ordinances

Information may be provided to third parties if said information is provided in accordance with Japan's Act on the Protection of Personal Information Article 27 Paragraph 1 (i.e. when in accordance with laws and ordinances).

In addition, tasks relating to the handling of personal information may be outsourced in part or in full outside the Group.

When tasks are outsourced, an outsourcing entity with adequate personal information protection systems set in place should be selected, and a Non Disclosure Agreement (NDA) signed.

3-1. Requests relating to the user’s own personal information

For personal information listed in “1. Purpose of Use of Personal Information” except “3. Information obtained by our company through acceptance of outsourced work”, we will accept requests for the following actions received from the user or a person acting on behalf of the user.

Actions for which we accept request from users

• Notice of purpose of use
• Disclosure
• Correction, addition or removal of contents
• Stopping of use
• Deletion
• Stopping provision to third parties

[Request Procedure]

You can make a request by either of the following procedures.

Note that in some cases, request procedure may be informed on a page for members only depending on the service you are using. Thank you for your understanding.

Request on the Internet

Contact the contact point for the service you are using.

List of services offered by PERSOL CAREER CO., LTD.

For any service other than those listed above, contact us by using the query form below.

Query form

Request by postal mail

Download "Personal Information Disclosure Request Form" designated by our company from the website below and enter necessary information on the form. Upon completion of the form, send it with the applicant’s attachment enclosed to the address described below by registered mail, simple registered mail, certified mail or any other method that keeps the record of delivery.

“Personal Information Disclosure/Correction/Removal Request Form”

<Attachment>

If the individual makes a request, please enclose one of the following documents:

• Copy of driver's license, passport or any other document that identifies the individual with a picture (stating the individual’s name and address)
• Copy of resident register (that should be obtained within 3 months prior to the date of request)

If it contains the personal number or the registered domicile, we ask that you please take time to mask those parts on the copy of the register before sending it.

In the case of a request made by a person acting on behalf of the user, please enclose following documents in addition to those stated above.

• Seal registration certificate of the seal affixed on the authorization filed on the Personal Information Disclosure Request Form
• Any one of the following documents identifying the person acting on behalf of the user
• Copy of driver's license, passport or any other document that identifies the person acting on behalf of the user with a picture (stating the person’s name and address)
• Copy of resident register of the person acting on behalf of the user (that should be obtained within 3 months prior to the date of request)

If it contains the personal number or the registered domicile, we ask that you please take time to mask those parts on the copy of the register before sending it.

• A document that shows the lawyer's registration number, if the person acting on behalf of another is a lawyer.

<Address for sending Personal Information Disclosure Request Form>

Marunouchi building 28F, 2-4-1 Marunouchi, Chiyoda-ku, Tokyo, 100-6328

PERSOL CAREER CO., LTD. Personal Information Protection Manage

Personal information received based on the user’s request for disclosure, etc. will be used to the extent necessary for the procedure of disclosure, etc.

When requesting for notice of purpose of use or disclosure, you may choose either method of notice or disclosure from orally, via e-mail, or in writing.

If you choose the method “in writing”, the information will be noticed by postal mail with delivery restricted to the addressee that is sent to the address stated in the “Personal Information Disclosure Request Form”.

The following requests cannot be accommodated. Thank you for your understanding.

• In case that the information related to the request is not the personal information held by our company (*)

* The personal information held by a company means the personal information constituting a collection of information which is systematically structured by the business operator handling personal information to enable search for data by using a computer or a collection of information systematically structured by the business operator handling personal information by sorting and classifying the information according to a certain rule and creating a table of contents, indexes or marks to enable easy search for specific personal information, for which personal information, the business operator handling personal information has the authority to respond to all the aforementioned requests from the individual.

• Cases that risk violating other laws and ordinances
• Cases that risk harming the life, limb, or assets and other rights or interests of the person themselves or a third party
• Cases that significantly risk hindering the appropriate operation of PERSOL CAREER business interests.
• Cases that a document for identification of the person does not state the name, address, date of birth, name of issuer or date of issue.
• Cases that the name and address entered on the Personal Information Disclosure Request Form differ from those stated on a document for identification of the person.
• Cases that the name, address and date of birth entered on the Personal Information Disclosure Request Form or stated on a document for identification of the person differ from the data that is requested to be disclosed, etc.
• Cases that the authority of the person acting on behalf of another cannot be confirmed.
• Cases that falsification or forgery of a document was detected.

If we receive a request for disclosure, etc. but decided not to do so, we will give you our response to that effect stating the reason.

If another subsequent request is not received within two weeks after such response is given, it is deemed that no request for disclosure, etc. is made and the documents that have been provided will be disposed of in a proper manner.

Even after we stopped using or deleted the information in response to request to do so, you may receive information from our company for some time.

3-2. Complaints/consultations in relation to personal information handling

For any complaint or consultation in relation to personal information handling at our company, please contact us at the contact point for the service you are using.

List of services offered by PERSOL CAREER CO., LTD.

For any service other than those listed above, contact us by using the query form below.

Query form

Complaints can also be received by the following certified personal information protection organization.

Japan Users Association of Information Systems (JUAS)

Certified personal information protection organization secretariat
Complaints/consultations office

Unizo Horidome-cho 2-chome building 8F,
2-4-3, Horidome-cho, Nihonbashi, Chuo-ku, Tokyo 103-0012
03-3249-4104
10:00 – 16:00 (closed on Saturdays, Sundays and national holidays)

* Note that it is not the contact point for the services provided by our company.

Personal information protection manager:

Executive General Manager, Corporate Division (Please contact from here.)

Our company implements the following measures to ensure appropriate handling of personal information.

Information stated on this page is subject to change for the purpose of protection of our users’ personal information and in accordance with changes of laws, ordinances and other standards.

If any change is made, it will be notified through publication on our company website, by e-mail or other means.