【東京】Corporate Real Estate & Services Manager

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Job details

Company overview

We are a global leader in biopharmaceutical development based in the United States.
Our client is a CRO giant, offering a wide range of services supporting clinical trials at every and all stages. They also provide specialized services for biotech-related clinical trials, leveraging their unique technology and industry expertise.
Our services span the entire spectrum of clinical development, from planning and execution to monitoring and data management. Additionally, we offer advice on pharmaceutical regulation and market deployment, supporting clients through the process from drug approval to market entry.

Responsibilities

Oversee the day-to-day facilities operations in the following areas.
Main responsibilities:

• General maintenance
  • Housekeeping and infection control
  • Mailroom service (receiving and dispatching)
• Reception activities
  • Partner with department heads to act upon space “Needs and Opportunities” and to maximize facility value.
  • Manage, organize and improve on-going building maintenance plan.
  • Supervise and ensure the effective and professional conduct of local facility activities.
  • Manage building access and security and ensure appropriate measures are in place to mitigate identified risks.
  • Oversee service desk tickets response, turnaround time and efficiency.
• Project Management
  • Plan, budget and schedule office moves and modifications including project management tasks.
• People Management
  • Undertake the full range of duties relevant to the leadership, management and development of directs reports to ensure that their performance meets and/or exceeds both the business and their own personal goals/objectives.
  • Maintain and encourage a positive, results orientated work environment, building partnerships and modeling teamwork, communicating to the team in an open, balanced and objective manner.
  • Handle formal staff review processes e.g. performance and salary reviews to corporate standards and timescales.
  • Manage and oversee departmental activities including appropriate staff resourcing and quality control with respect to time and cost.
• BCP, Safety and Sustainability
  • Responsible for BCP (Business Continuity Plan) – planning, implementation for assigned location.
  • Manage and oversee Health and Safety information to employees.
  • Overall responsibility for site safety and a healthy work environment.
  • Oversee and manage employee work permits.
  • Manage and promote environmental sustainability and recycling at the location.
• Budget planning and Procurement management
  • Produce accurate annual operational budget in collaboration with appropriate key stakeholders and provide input to senior management.
  • Manage facilities expense/spend to an optimal level to align with budget.
  • Reduce expenditure by cost saving initiatives, reforms and improving on processes and procedures.
  • Responsible and accountable for all Facility operational expenditure /expenses.
  • Partner with Procurement to enhance supplier relationships.
  • Drive engagement with vendors to reduce costs and maximize service delivery
• Resource planning and forecasting
  • Align with financial guidelines and ensure processes and procedures are followed.
• Asset management
  • Maintain and manage asset register at location.
  • Implement or maintain process/procedure for asset tracking and locating Retiring of assets
• Lease management
  • Key contact person between the Company and building management for assigned location.
  • Establish good working relationship between the Company and Landlord to improve communication, collaboration and problem solving.
  • Manage lease, identify key clauses pertaining to reinstatement obligation, renewal and notice periods, yearly escalations and lease expiration date.
• Compliance & Integrity
  • Compliance with FM & building related laws as required by statute.
  • Oversee and manage site compliance for all inspections/audits, regulatory or clients or statutory authorities.
• Confidentiality
  • Instill a culture of compliance with the code, company policies and all applicable laws

Requirements

Minimum requirements:

• Excellent interpersonal, verbal and written communication skills in both local language and English
• Service minded
• Problem solving skills
• Good finisher
• Team player
• Must be proficient in Agile methodology
• A flexible attitude with respect to work assignments and new learning
• Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail
• Willingness to work in a matrix environment and to value the importance of teamwork.

Salary

7 - 10.5 million yen

Location

Tokyo