Operation Supervisor

Job details

Company overview

This company is one of the world’s leading pharmaceutical companies.

Responsibilities

• Operation Supervisor role for Atsugi Distribution, with responsibility for a team of distribution and 3PL partner

- Translate Atsugi distribute strategies into tangible, execution-ready initiatives, and drive implementation with Atsugi Operation Manager.

• Directs and manages 3PL operation through continuous communication with both 3PL and internal stakeholders.
• Perform responsibility and accountability for the operational KPI’s of the Atsugi distribution center and uses them as the key measure of improving the performance of the team.

- Coordinate daily operations, required to execute daily outbound, inbound and storage operation in timely manner. Take a lead, managing daily operation processes deployed in 3PL operation.

- Ensures the operation of the 3PL providers are optimized to the best benefit of Life Science. Evaluate 3PL performance to verify that the business needs are being met.

• Provide the best customer support for Commercial and Business team in the organization. Understands customer needs and requirements, then identify action to take.
• Point of contact from Commercial and Business team in the daily operation. Understand customer needs and demands and meet their expectation.

- Coordinate deliveries required to apply the exceptional handling process.

- Initiate daily and monthly operation reports, and communicate to external and internal customers effectively and timely manner.

- Develop/modify processes according to customer needs and demands, in accordance with Quality and EHS policy.

• Lead to install Operational Excellence into Atsugi warehouse operation, following Operational Excellence guideline and procedure. 

- Drives a continuous improvement philosophy within the team.
- Plan improvement projects under your initiatives, involving the internal stakeholders and 3PL, then coordinate deploying them with 3PL in the operation field.
- Optimize cost structures in the element of warehouse operation and transportation.
- Lead to foster a culture of Quality & EHS compliance by operating within guidelines and procedures, leading by example, and focusing on risk assessment & elimination.

• Communicates effectively across Japan and APAC functions.

- Point of contact, from relevant functions in APAC. Provide required information in the timely manner.

Requirements

• Equal of bachelor’s degree in Logistics, Supply Chain Management, Industrial Engineering, or related field is preferable.
• Minumum 3 years’ 3PL operation and vendor management experience or 5 years’ experience in the warehouse operation, particular in logistics, and inventory management and transport experience.
• Operational Experience in a Distribution Center or in Chemical Manufacturing (Experience of working on Process Improvement projects through a Lean or Six Sigma approach) will be strong benefit.
• Project management experience in the warehouse operation level is mandatory requirement.
• People management skill is required; Ability to oversee the team members and lead clear direction (the experience of the team leader is ideal.)
• Experience in international quality systems (Six Sigma, TQM, QA, GMP, ISO 9001) .
• Chemical and dangerous goods warehouse experience is not must, but strong advantage.
• Strong expectation working in the multicultural organization. Higher adaptability and flexibility for the workplace environment.
• Communication and interpersonal skills in Japanese and English
• Japanese language: Advance or native level. English: Business level (Preferable). 
• Strong interest and mind-set, absorbing extra and new knowledge.
• Strong interest to maximize the business efficiency, thru the digitalization with the desk-top apps used. Eager to obtain the up-to-date digital knowledge.
• Willingness to apply methodology for problem solving actions in the daily operation and project, as well as the local digitalization actions. (i.e., 6 Sigma)
• Coordination and inter-personal communication capability, leading to maximize the team potential. Excellent support for all stakeholders.
• Experience with Microsoft Office and Adobe Acrobat, advanced Excel skills. Business level system literacy - SAP/WMS.
• Hands-on planning and execution, without waiting for directions from the upper management.
• Commute to the work location by your own car (Kanagawa-pref.)

Salary

6 - 8.5 million yen

Location

Kanagawa

BRS Consultant
Emmeline Tang
Supply Chain Management

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