E-commerce Assistant Manager

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募集要項

会社概要

ヨーロッパ、イタリアで創業した、人気ファッションブランドです。

業務内容

Work with local and global EC teams to drive and increase sales performance of the company website and 3rd party platforms. Execute on-site strategies for the website and 3rd party platforms to maximize demand, margin, and inventory levels, working to improve the customer journey and satisfaction overall.
Main responsibilities:

• Responsible for managing for the daily and weekly site operations for all activity on the company website.
• Partner with the Head of E-commerce and HQ counterparts to manage site initiatives to drive performance of the e-commerce channel.
• Collaborate with local and global teams (EC, Merchandising, Marketing, Logistics, etc.) to ensure a best-in-class online shopping experience, while providing key insights and regular reporting utilizing Google Analytics.
  • Site operations management (with local + HQ teams)
  • E-commerce planning
  • Project management
  • Inventory management
  • Customer service support
  • Reporting and analysis
• Site Management
  • Manage daily site operations including product merchandising, content management and site audits.
  • Work with Site Ops Assistant and E-commerce team at HQ to manage any site issues (image, product, etc.).
  • Work with Site Ops Assistant and local MD team to manage inventory levels and replenishment on site.
  • Assist with CS/Logistics coordination (order inquiries, etc.)
  • Complete testing for all upcoming site releases and new projects
  • Assist with project coordination with cross-functional teams (local and global) for all EC initiatives.
  • Conduct regular site audits and competitor analysis.
• Site Management (3rd Party Platforms)
  • Responsible for managing all operations for multiple 3rd party platforms, including all site operations, reporting, promotion planning, and inventory management.
  • Site operations management
  • Promotion/marketing activity planning
  • Inventory management (replenishment, etc.)
  • Project management
  • Invoice management
  • Reporting
• Analysis
  • Build, manage, and optimize weekly/monthly/quarterly reporting and business reviews.
  • Provide ad-hoc insight on site performance, taking initiative to suggest actions to improve business

応募条件

Minimum requirements:

• 3-5 years of experience in E-commerce, site operations, planning is a must.
• Excellent reporting and analytical skills, both quantitative and qualitative, with strong attention to detail.
• Highly organized and driven; able to effectively manage multiple tasks in a fast-paced environment while taking initiative to improve performance and the business.
• Excellent written and verbal communication skills in both English and Japanese

Preferred qualifications:

• 3rd party platform management experience (e.g. Rakuten Fashion, Zozo, etc.) nice to have.
• Experience with CMS and Analytics platforms (e.g. SFCC, Google Analytics), highly preferred.

給与

480 - 700 万円

勤務地

東京