サプライチェーンマネジメント × 発注管理 の求人情報一覧

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  • NEW
    求人番号:Job-00246851 掲載日:2023-09-29

    Business Operation Manager

    成長中電動工具メーカー
    700 - 900 万円 東京 サプライチェーンマネジメント 発注管理

    会社概要
    同社は先進技術と高度な技術を誇る電動工具メーカーで、世界中のユーザーに向けた高品質な機器を製造しています。信頼性、耐久性、効率性に優れた製品を提供し、さまざまな産業のプロフェッショナルに愛されています。
    業務内容
    正確な日々の注文管理
    適切なビジネス プロセスと SOP(standard operating procedures) を作成して、業務の効率と有効性を向上させる
    適切な商品発送、輸送履歴の管理、顧客満足度の確保
    運用システムの開発および管理、活用しすべての部門に対して改善を推進す
    経営陣の要求に応じて販売レポートを提供する
    営業、Supply Chain、経理チームと緊密に連携し月末処理を行う
    IT 部門と連携しERP システム運用の維持
    チームメンバーをトレーニングし、良いチームを作る
    将来的な監査対応
    Saemi Oda
    Saemi Oda
    Supply Chain Management
  • NEW
    求人番号:Job-00255799 掲載日:2023-09-29

    Order Fulfilment Specialist | 注文処理スペシャリスト

    Inclusive envrmt / 80+ nationalities worldwide / Equal pay
    460 - 550 万円 東京 サプライチェーンマネジメント 発注管理

    会社概要
    大型の民間航空機市場を代表する航空機メーカーの日本法人です
    業務内容
    As the Order Fulfilment Specialist, you will ensure on-time parts availability, high customer satisfaction, and execute all aspects of IMS order handling with energy and enthusiasm.
    Main responsibilities:
    Provide high quality customer service towards IMS customers
    Understand customer requirements and transform into fulfilment actions
    Act as the primary interface between the customer and the internal organisation for all aspects of the order management process
    Monitor open customer orders, proactively drive the internal organisation and manage customer expectation with regards to delivery dates
    Seek alternative and innovative solutions to ensure on-time delivery of customer orders
    Inform relevant stakeholders proactively on order status, especially for delays or critical parts
    Coordinate clarification of technical and commercial queries utilising the company's technical documentation and/or liaising with internal technical, engineering or commercial departments
    Hand over relevant tasks and related information to the 24/7 backup organisation
    Provide timely, high quality responses to customer and internal requests
    Monitor key performance indicators (KPIs) related to material order activity
    Assist the Solutions Delivery Manager to coordinate and prepare reports on operational topics and participate in customer meetings as required
    Participate actively as part of the IMS local team to fulfil overall targets
    Work together with the Planning Specialists to support high quality data is injected into the material planning process
    Comply with the company’s mission, values and Quality Management procedures
    Comply with the companys guidelines on Ethics & Compliance
    Understand, share and live the company's values
    Comment/advise on unsatisfactory situations within the organisation, and propose potential solutions for improvements
    Identify and offer suggestions to improve efficiency
    Be well informed about and familiar with the latest developments at the company
    Have excellent inter-cultural skills
    Bring a growth mindset and contribute towards a positive and inspiring working environment

    KPIs:
    On-time delivery
    Customer satisfaction
    Ami Hayashi
    Ami Hayashi
    Office Support
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