BRSコンサルタント
Mizuki Ishii
Inhouse IT
求人番号:Job-00259381
掲載日:2024-02-29
IT Strategy Management (Global)
業界売上第一位/グローバルIT管理
500 - 1330 万円
東京
IT
IT監査 / ITセキュリティ / ITリスク
募集要項
- 会社概要
- 同社は化粧品の製造・販売を主な事業とする企業です。
- 業務内容
-
Main responsibilities:
- Lead to develop and maintain entire Global IT Service strategy by aligning with Global CITO, Region CIO, Strategy Group Manager, Service Lead, Strategic Partner, and Business
- Be a best partner to the business globally to provide the best service with effective communication by using consistant KPI, Process, Measurement, and tools
- Develop, implement, and maintain the global IT service foundation such as asset & configuration management, service management, lifecycle management, and more
- Work with Service leads very closely to monitor, analyse, report, and improve the entire Global IT service
- Provide the technical advice and decision to IT Service management
- Collaborate with technical consultants to accelerate ITSM automation by leveraging the latest technology
- Guide to use the ITSM globally by maintaining the ITSM global standard such as KPI, Key metrics, assignment flow, monitoring, and dashboard
- Be a good supporter to the Global service leads to provide necessary platform and tools in place
- Lead to share the best practices, lessons and learned, and constantly update the ITSM method to service leads and operation leads
- Support Service lead to mobilize and educate the team by designing effective on-boarding delivery and training plan to the project
- Lead to conduct the on-boarding training globally
- Be a guardian of IT service by reviewing the post-go-live activities in place together with service lead
- Support global project manager to design the global IT service by applying the company standard
- Work with IT finance lead very closely
- Work with Strategy Group Manager for CxO reporting
- 応募条件
-
Minimum requirements:
- Bachelor’s degree or higher in Computer Science or equivalent experience
- Expert in IT Service Management (Certified in ITIL)
- 10 years+ experience in the Infrastructure domain or IT service management role
- Motivate in providing the best service to business (Business and Team oriented)
- Fluently communicate, read, and write in English on business
- Experience in managing IT vendors locally and remotely (Off-shore management is a must)
- Strong technical skills and good knowledge and expertise of cloud computing, infrastructure, and applications
- Strong hands on experience on infrastructure management
- Strong interest in the latest technology
- Experience in working in a matrix organization
- Experience in contract negotiation with global partners
- Experience in facilitating the decision making board for technological topics
- Experience in multi-cultural team management
- Good personality to encourage the team
- Deep analytical skills and work as fact basis
- Team and collaboration oriented
- Problem solving
- Performance driven
- Effective written/verbal communication skill
- Good in meeting facilitations
- Schedule oriented delivery achievement
- Fluently communicate, read, and write in Japanese or Chinese on business
- Strong experience on both agile development and water-fall development in enterprise project
- Strong knowledge and experience in API and OSS
- Experience in Salesforce.com platform, SAP, and ServiceNow
- Experience in DevOps
- Experience in a project management for large scale of global project
- 給与
- 500 - 1330 万円
- 勤務地
- 東京