Associate Logistics Manager | アソシエイトロジスティクスマネージャー

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募集要項

会社概要

子供向けおよび家族向けのレジャー用エンターテイメント製品およびサービスを提供しています。

業務内容

Main responsibilities:
The responsibility of this position is managing specialized work efficiently, with confidence and competence. Formulate and execute logistics strategy and maintaining an information-sharing environment for future reference relating to:

• Logistics
  • Strategically plan and manage logistics, warehouse, transportation, and customer services 
  • Direct, optimize and coordinate full order cycle
  • Liaise and negotiate with suppliers, manufacturers, retailers, and consumers.    
  • Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency 
  • Arrange warehouse and optimise shipments routes. 
  • Resolve any arising problems or complaints. 
  • Negotiating with vendors to obtain favorable pricing on products or services. 
  • Comply with laws, regulations, and ISO requirements. 
  • Reviewing customer requests for order changes or cancellations, then updating inventory levels based on customer demand.
  • Tracking performance metrics such as order cycle times, error rates, and customer satisfaction rates to identify areas for improvement. 
  • Providing customer service support to other departments within the company such as marketing or human resources, to help ensure smooth operations. 
  • Supervise, coach and train warehouse workforce, to achieve best in class.  
  • Monitoring inventory levels to ensure that there is enough product available to meet demand without having excess inventory that could be damaged or become outdated. 
  • Coordinating with vendors to place orders for products or materials needed by the company. 
  • Meet cost, productivity, accuracy, and timeliness targets. 
  • Ensuring that all customer orders are shipped on time according to company policies and procedures. 
  • Maintain metrics and analyze data to assess performance and implement improvements. 
  • Ensuring that customer orders are accurately fulfilled by processing orders through computer systems, communicating with warehouse staff, or arranging for shipping services if necessary. 
• Process and Performance Management 
  • Contribute to the continuous improvement of the daily/weekly/monthly routines within the cross-functional Operational team (Marketing, Sales, reg. Supply/Demand Planning, and Japan Logistics) to optimize end to end supply chain performance, service to customer and customer experience in alignment with reg. and global peers. 
  • Drive performance improvement through KPI management (Warehouse Inventory Accuracy, OTIF,
  • Warehouse and Shipping cost reports, customer cost to serve report...). 
• Other
  • Establish operations procedures plus team and individual member objectives, monitor and review
  • Business Recovery Plan – Ensure a plan exists in local country.
  • Sarbanes-Oxley Control – Making sure daily Operations Flow is in line with SOX
  • Review and Writing up Procedure and Operations Flow
  • Taking up any ad hoc assignments

応募条件

Minimum requirements:

• 7+ yrs related experience in an Operations or Supply Chain role within a multi-sku manufacturing/retail/consumer company
• 3+ yrs managerial/ supervisory experience
• University Degree from relevant disciplines
• Excellent spoken and written English
• Able to work under pressure effectively to meet deadlines through and with others
• Good PC skills: Excel Spreadsheets, Word, Power Point
• Advanced knowledge of computerized logistics/supply chain systems and reporting methodology
• Positive in the face of business changes that impact their work and procedures – remains flexible and takes prompt action
• Comfortable solving new or unfamiliar problems
• Implements high standards of quality and accuracy
• Strong organisational and administrative skills
• Strong attention to detail and focused on effective execution
• Sound commercial acumen can interpret and explain complex statistical information
• Thinks and operates in a global context
• Good understanding of product, brand building, internal process, and market / customer environment
• Sound analytical and numerical skills
• Identifies and multiple and varied solutions to problems/issues and supports own decision with logical explanation
• Collaborative approach to solving problems creatively
• Strong and effective communication and interpersonal skills, both verbal and written at all levels
• Strong team management skills

Preferred qualifications:

• Professional Logistics/ operations certifications
• Knowledge of SAP B1 system

給与

600 - 820 万円

勤務地

東京