Field Application Engineer

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募集要項

会社概要

同社は、ヨーロッパに本社を持ち、真空バルブにおいて世界・日本国内ともに高いシェア率を誇るグローバルカンパニーです。
50年以上の経験を持つトップメーカーとして、高品質な製品を提供し、最先端の研究にも用いられる真空バルブを供給しています。
カスタマーサポートも充実しており、効率的な納入体制を整えています。液晶パネルやプラズマパネルなどのデジタル家電の製造工程で重要な役割を果たしており、需要が増加しています。製品は手のひらサイズの小型バルブから、核融合プロジェクトに使用される全長3mの大型バルブまで、多岐にわたります。
グローバルなサポート体制と世界基準の製品開発が競合他社にはない強みです。

業務内容

Main responsibilities:

• Responsible for the technical interface between the business and customers' including OEM and IDM. Act as the technical specialist on customer processes, tools, applications and product requirements.
• This position can contribute by identifying technical challenges and recognizing new business opportunities at key accounts as well as upcoming technical challenges at customers before reaching “official” reporting channels with the goal to increase business. Act strongly on further trends at the customers processes and identifies future product requirements. Then guiding the customers in finding better solutions for its products by proposing company values.
• Support internal stakeholders (Product Managers, Sector Managers, Engineers, and so on) for engineering discussions with customers in Japan for making proposal.
• Partner with sales team to define product requirements, develop value propositions and set strategies to penetrate and grow business at key accounts. 
• Drive Spec-Wins to achieve annual objectives.
• Become reliable technical contributor in projects for both the business and customers.
• Lead defining specification of new product developments and existing product customizations to protect and increase the Share of Wallet for the company.
• Identify customers technical roadmaps and share among the internal stakeholders
• Provide accurate and precise answers to customer requests and questions.
• Responsible for New Product Introduction (NPI).
• Responsible for customer evaluations on-site e.g. testing valves in clean room at customer site.
• Reflect Voice of Company project team in customer projects.
• Reflect Voice of Customer in product development projects.
• Guide and influence customers on their technical decisions based on strategy of engineering & product management.
• Support complex technical problem at customers in cooperation with responsible Product Manager and if necessary, escalate it to mangers for further help the sales team in customer acquisition and negotiations and proactively drive the product specification process.
• Contributes to the engineering network.
• Carefully monitor competitor landscape, run competition analysis and work out the company's competitive advantage

応募条件

Minimum requirements:

• Bachelor degree in mechanical engineering or equivalent
• Business level English communication skills (verbal and written)
• Native in Japanese
• Demonstrated ability to work in a team-based environment.
• Demonstrated ability to simultaneously manage multiple priorities and tasks.
• 5+ years demonstrated ability in field engineering job
• Work experience in multi-culture organization.
• Demonstrated ability to work in a matrix organization.
• Technical knowledge of applications and/or process of Semiconductor, Display, Vacuum industries)
• Work experience in clean room.
• Master degree or PhD in engineering or equivalent.

給与

700 - 1000 万円

勤務地

東京