Strategic Program Manager

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募集要項

会社概要

同社は、医療分野向けの製品やソリューションを提供するグローバル企業です。高度な技術と専門知識を活かし、医療従事者や関連機関の課題解決を支援しています。品質と信頼性を重視した製品開発に取り組みながら、医療現場の効率化や患者体験の向上に貢献。グローバルな事業基盤を活かし、多様なニーズに応える価値創出を推進しています。

業務内容

Ultimately this role plays the key role in leading OUs and functions both from strategic programs and EA businesses and in maximizing business potential.
Main responsibilities:

• Supporting senior manager to execute strategies by…
  • Defining its values which resolves customers’ pain points and enables customers’ successes.
  • Defining its benefits which motivate OUs and functions to work on strategic program and EA businesses.
  • Enabling business transformation by leading internal stakeholders’ changes with OU/function leaders and senior manager within EA&S.
  • Establishing customer C-level relationship to elevate relationship from product vendor to strategic partner.
  • Developing strategic partnerships with EAs, which enables long-term mutual business benefits.
  • Developing business plans for each EA to grow / protect its businesses and materialize strategic partnerships.
  • Architecting partnership programs for each EA and managing all the internal and external stakeholders and processes in offer phase toward contract signature with EA.
  • Managing all the internal and external stakeholders and resources throughout the partnerships. (EA’s sign-off)
  • Developing Beyond Product Solutions as the enabler to address customers’ pain points, enhance strategic customer partnerships and accelerate its revenues.
  • Implementing Beyond Product Solutions in targeted EAs as the real-world case to optimize customers’ daily operations as the strategic partner.
  • Summarizing the effectiveness of Beyond Product Solutions as the proof points to improve customers’ financial outcomes as the strategic partner and replicate the successes in other EAs.
  • Developing EA business review model for both internal and external customers with templates facilitating discussions to drive EA businesses.
  • Developing EA business reporting model for JLT/GR LT to have better transparency in EA businesses.
  • Developing efficient and sustainable EA offer and service delivery operations in collaboration with OUs and functions.
  • Summarizing best practices as local proof points with principal commercial analyst to replicate EA successes for Other EAs.
  • Leading workstreams across various functions and OUs to respond urgent requests with an impact on EA businesses and sales performances.
  • Implementing continual process improvement and standardization and supporting ad-hoc reporting requests flexibly.

応募条件

Minimum requirements:

• Deep insights on healthcare delivery system in Japan.
• Deep insights on hospital management / operations in Japan.
• Multiple touchpoints with hospital C-level.
• Excellent stakeholder management skill in matrix organization.
• Corporate / key account management experiences in healthcare.
• Solution selling experiences in healthcare.
• Advanced MS Office suite skills especially on Excel and PowerPoint.
• Project planning and management experiences.
• New solution development experiences
• Consulting / service business experiences
• Change management experiences.
• LSS (Lean Six Sigma) / Process improvement experiences – Highly desirable.
• Job Specific Competencies
  • Value driven approach with clear understanding of pain points / root causes.
  • Guiding internal and external stakeholders to achieve the ultimate goals.
  • Analytical, creative and disciplined – having a demonstrated ability to generate insights from various inputs, produce innovative concepts, and see them through from inception to implementation.
  • Results-oriented with good organization and time-management skills, including working independently and unsupervised.
  • Able to prioritize, handle multiple tasks and work under pressure.
  • Excellent organizational and project management skills.
  • Strong attention to detail.
  • Maintain systems and practices that promote forward thinking and business performance improvement.
  • Strong oral and written communication skills. Ability to understand and communicate novel concepts and ideas.
  • Learns new skills and ideas quickly and assimilates complex information.
  • Demonstrable ability to build solid relationships with external and internal stakeholders at all levels.
• Personal Strength:
  • Leadership / ownership
  • Stakeholder management
  • Enthusiasm and willingness to learn.
  • Positive attitude to change.
  • Articulate, proactive, accountable.
  • Reliable and a team player.
  • Interpersonal communication skill.
• Qualifications:
  • Fluent Japanese communication
  • Fluent English communication
  • Healthcare / Med-Tech industry experiences
  • More than 8 years of healthcare sales and marketing experiences
  • Bachelor degree

Preferred qualifications:

• Master degree, Preferred

給与

600 - 1000 万円

勤務地

東京