Customer Service Facing Leader

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募集要項

会社概要

同社は日本における大手外資系消費財メーカーで、主に食品、飲料、美容・パーソナルケア製品などを製造・販売しています。多くの有名ブランドを保有し、世界トップのシェアを誇ります。また、サステナビリティを重視し、様々な活動を積極的に取り組んでおり、持続可能な暮らしをサポートしています。

業務内容

Main responsibilities:

• Collaborate with wholesalers (=customers) to optimize end to end logistics Service, Cost, Cash and Sustainability agenda by leading joint business plan 
• Manage daily order to cash operations(receive order/order adjustment/dispatch/arrival/invoice) as customer front representative by supporting daily inquires from customer.
• Customer logistics efficiency performance management by each customer, responsible for logistics trade term
• Outbound delivery improvement with customer (analyze the data, find the solution, create business proposal, and Implementation as well)
• Internal daily operation process improvement (analyze the data, find the solution, create business proposal, and Implementation as well)

応募条件

Minimum requirements:

• At least two years experiences of customer service or customer development with wholesalers.
• Customer management experience & collaboration with sales team
• Outbound logistics improvement experience & collaboration with other parties
• Order to Cash operation knowledge and experiences
• Intermediate to advanced Excel / PowerPoint skills (with business presentation experience to customer)
• Proactive, outgoing and able to engage with team and other departments

給与

650 - 850 万円

勤務地

東京