Service Support Technician

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募集要項

会社概要

同社は精密計測機器とプロセス制御ソリューションを提供し、半導体・医療・製造分野で強みを持つ企業です。高度技術とグローバル対応で品質向上と最適化に貢献しています。

業務内容

Main responsibilities:

• Performs on-site or in-house servicing, repair and/or installation of company product(s). This job may include any aspect of field/customer support, and is not limited to system hardware and software.
• Provides technical support to customers on operational or maintenance .
• aspects of system equipment.
• Serves as customer contact on technical and service related problems.
• Diagnoses mechanical, hardware, software and systems failures, using established procedures.
• Determines most cost effective repair/resolution to minimize customer downtime.
• Prepares reports for analysis of product failure trends and service ability issues.

応募条件

Minimum requirements:

• Years of job-related work experience : Typically requires a minimum of 1+ year.
• Acquires job skills and learns company policies and procedures to complete routine tasks.

Preferred qualifications:

• Good Japanese communication skills preferred.
• Good English communication skills preferred.

給与

700 - 900 万円

勤務地

東京