【Hybrid】 QA Manager ｜Electrical

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募集要項

会社概要

同社はフランスにルーツを持つ、電気設備やエネルギー管理、自動化ソリューションなどを提供するグローバルな重電メーカーです。電力インフラ、工業プロセス、ビルディング管理、データセンターおよびネットワーク、住宅など幅広い分野で製品とソリューションを提供しています。

業務内容

The Energy Management Quality Manager ensures end‑to‑end product and service quality across expanding energy management solutions.
The role focuses on identifying and mitigating quality risks throughout the product lifecycle, supporting rapid resolution of field quality issues, and protecting customer satisfaction across power systems, buildings, data centers, and industrial sectors.

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■Main responsibilities

• Ensure a reliable process is operating to solve customer complaints fast and effectively
• Escalate customer issues to the right organization whenever needed, and supports collaborative resolution in the customer's best interest
• Ensure all customer issues are regularly analyzed to identify top issues and launch projects to prevent them
• Collaborate with other organizations to contain, correct, and prevent problems affecting customers
• Lead execution of containment actions for known problems

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応募条件

• Graduate in an engineering discipline. Chartered Engineer status, mechanical and/or electrical engineering degree is a plus.
• Experience at Data Center or power distribution sector, having a necessary level of facility's requirements and be familiar with industry best practices, customer nature and customer requirements on product and process quality.
• Experience in design or quality assurance of chillers, uninterruptible power supply and offers such as Power Breaker, Contactor, Busway etc as well as Management system / application software knowledges.
• Experience in dealing with quality issues with customers and proven record on solving critical quality issues.



給与

1400 - 1700 万円

勤務地

東京