NEW
求人番号:JN -052025-189091 掲載日:2025-06-03

GVP Specialist (PMS Management Specialist)

Improve lives through innovation & collaborative teamwork
500 - 700 万円 東京 医療機器 薬事

募集要項

会社概要
同社は、外資系医療機器メーカーです。
業務内容
The role of this position is to respond to customer complaints about products and to turn them into improvement activities.
Main responsibilities:
  • General GVP ordinance-related work (regulatory reports and related work on defect reports, foreign measures reports, and safety information provision)
  • All processes related to inspection/repair requests from customers (hospitals, agency staff, etc.), from receiving products to verifying the defect, repair/substitute replacement, and return
  • Handling various inquiries and complaints from customers and sales staff associated with the above work, and general related clerical work (System registration, report creation, shipping, etc.)
  • Technical training for products for customers (ME, etc.) and within the company
応募条件
Minimum requirements:
  • Those who are comfortable dealing with customers over the phone and in person 
  • Those who have no difficulty communicating verbally and by email in English and have native-level Japanese
  • Those with experience in safety management in the medical industry (medical equipment/pharmaceutical companies or medical institutions, etc.)

Preferred qualifications:
  • Basic PC skills in Microsoft Office
  • Able to carry out all tasks related to inspection, repair, complaint handling, etc., including light work and clerical work
  • Able to handle practical work using medical equipment, simple tools such as screwdrivers, and measuring equipment such as multimeters
  • Experience in repairing electrical equipment
  • Qualified medical equipment repair technician
給与
500 - 700 万円
勤務地
東京
Elaine Montes
BRSコンサルタント
Elaine Montes
Medical Device
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