Application Engineer

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募集要項

会社概要

同社は、世界的なグローバル企業で、コンシューマーグッズの製造販売を行っています。設立者の哲学である化学の応用による人々の生活の向上を大切にし、世界の応用化学のリーダーとしての地位を確立しています。現在、化学品、接着剤、表面処理剤、プロユースのヘアケア製品などを取り扱っており、順調に成長しています。従業員の貢献に価値を置き、リーダーシップと創造力を重視し、彼らが能力を最大限に発揮できるよう支援しています。

業務内容

Main responsibilities:

• Contribute globally and regionally technical support as an adhesive specialist on deep technical knowledge of adhesives.
• Leverage customer feedback to align global/regional SBU projects in creating company values
• Use market and customer analytics to stay up-to-date on evolving industry trends related to adhesive industries for self-development
• Responsible for customer technical training via appropriate formats: academies, Webinars, at customer site, at company facilities, etc. to solve customer pain points
• Lead the application engineering work and test (application and analytical tests )to ensure quality deliverables for customer support
• Design, improve, and document application engineering processes continuously
• Help to ensure the successful sustainment, development, and enhancement of application engineer work
• Develop and evaluate KPI results and drive innovation and continuous improvement via data driven decisions and actions
• Implement continuous process improvement, including policy and procedures
• Give feedback to and proactively seek it from sales, marketing, PD and innovation team
• Effectively communicate with external stakeholders (end-users, MI's, equipment suppliers) and internal co-workers, managers, and other departments
• Drive development of an end-to-end customer experience from identifying new value propositions to enhancing customer service with proactively

応募条件

Minimum requirements:

• ACE, ALBERT Digital tools Lean management Application and analysis test operations Project management Risk assessment Training preparation Language (Japanese and English)

給与

800 - 1100 万円

勤務地

神奈川