Senior Technical Manager

---

募集要項

会社概要

同社は、半導体製造装置の設計、製造、販売、サービスを提供しています。特に、薄膜の堆積技術において世界をリードしています。スマートフォンや電気自動車、医療機器などに使用される半導体デバイスの生産を支援しており、顧客に先進技術を提供しています。また、持続可能な開発とエコデザインを重視し、気候変動対策にも取り組んでいます。グローバルに展開し、多様な文化背景を持つ人材が活躍している企業です。

業務内容

• You will be responsible to understand our customers’ needs, and provide overall strategy and subsequentimplementati on with alignment with BUs to ensure we deliver service and value to meet even exceed customers’expectation.
• The aim is to increase new penetrati on opportunities, build customer relationships, manage process technology transfer from Japan to Taiwan, and overall business growth.
• You will report to the Global Account Director as a member of the global account team.
• Build and grow customer relationships.
• Evaluate, understand and identify current customer needs, while also anticipating future needs and buildinglong-term sustainable relati onship and solutions.
• Develop, maintain, and ensure relevance of technical information used by internal and external stakeholders.
• Understand and build long-term innovative global technology systems that enable enhanced customerrelationships.
• Ensure communication vehicles, e.g. telephone, email, and presentation, etc. are able to facilitate efficientand consistent customer follow-up.
• Drive continuous improvement of the customer experience through team, process and support tool development.
• Build strong cross-functional and matrixed relationships and collaborate with Product Marketing, Product Development, Service Engineering, and others to ensure a positive customer experience.
• Drive projects across multiple customer sites that secure business and build trust in their capabilities.
• Coordinate management reviews and alignment.
• Be able of holding commercial discussions if necessary.
• Other duti es as and when assigned

応募条件

• English and Japanese speaking.
• Bachelor of Science/Master Degree in an Engineering discipline.
• Minimum 10 years of broad technical experience and deep business perspective preferably in the Semiconductor / Capital Equipment industry.
• Strong market and industry knowledge and awareness of trends associated with our customer’s environments to properly develop and deploy customer solutions
• Demonstrated strong leadership skills with proven track record to drive changes and implement changes to benefit the organizati on.
• Familiar with high complexity low volume environment.
• Proven success in building collaborative partnerships with customers and internal organizations
• Experienced working with local, regional and global teams.
• High level of collaborati on and work across otherdivisions – both co-located and globally to meet common goals and targets
• Strong industry experience managing teams that support complex instrumentation, applications and informatics by phone and at customer locations.

給与

1000 - 1400 万円

勤務地

東京