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Customer Engagement

Fun Japanese startup with English

職種ITコンサルタント
給与 600 - 1000 万円
日付2019-12-05
業種テクノロジー
勤務地東京
求人番号Job-00132885

会社概要:

Our client has remained the leading provider of cloud-based security in Japan.

業務内容:

Job Description:

  • Customer Success Guides are responsible for developing customer relationships that promote retention and loyalty. Their job is to work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas that need it.
  • Customer Success Guides will need to provide technical support to customers with the goal to keep customers satisfied with the business’s products.
     

応募条件:

Because we are new and growing we need candidates of all different levels. 

Preferred Degree:

  • 理科系
  • 工学系
  • 経営系
  • 技術経営系
  • 情報技術系

Language:
  • Japanese (Native level)
  • English (Toeic of more than 600 points and interested in using English)

備考:

Great things about the company!

Lab Room
Various types of trial development are pursued here under the direct supervision of the CEO/CTO. Currently much of the development focuses on IoT hardware using 3D printers. Tools and services are tested here before being implemented into the office.

Official Language is English
Because approximately 20% of our employees have come to us from outside Japan, just being at our company can make a person feel more global. In 2016, we changed our primary in-house language to English in the hope that all our employees will strive to help make us a company that can communicate with the world.

Free Dr. Pepper System
"Many great engineers love Dr.Pepper" (From our CEO's experience), so of course our company has the world's only Dr.Pepper vending machine. Employees can have as many Dr.Peppers as they can drink.

Communication
With employees from around the world, there are many opportunities to communicate with fellow office-mates. We have coffee time everyday, and we regularly have free Communication Lunches where we can eat and talk with members of the company that we may not have the chance to otherwise. In addition, we celebrate both traditional Japanese Holidays (Setsubun, Tanabata) as well as those from around the world (Halloween, Chinese New Years).

Monthly Technical Session
Once a month, we hold an in-house technical session conducted entirely in English. The purpose of these sessions is to share both our technical interests as well as what we have learned from our tasks and projects.

 


BRS Consultant

Jesse Chadwick

IT Vendor

Tel: 03-6370-8135

  • 品質保証エンジニア(外国為替業務システム)

    ///

    職種ITコンサルタント
    給与 500 - 700 万円
    日付2019-07-16
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    職種ITコンサルタント
    給与 600 - 1000 万円
    日付2019-08-05
    業種テクノロジー
    勤務地東京
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    概要:

    国内大手システムインテグレーターです。 顧客の個別ニーズに合わせて、情報処理システムを開発し、その販売、賃貸、サービスの提供等を行っています。近年グローバル展開に注力しています。